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Interior - Picture of Hotel Riu Palace Las Americas, Cancun

Photo: Interior

From Review : A nice getaway from the hustle and bustle of NYC of Hotel Riu Palace Las Americas
A nice getaway from the hustle and bustle of NYC
Hotel Riu Palace Las Americas
Relaxing In Cancún
Relaxing In Cancún
Relaxing In Cancún
Relaxing In Cancún
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Other Recent Reviews

8somegelato wrote a review Jun 2017
Jamaica22 contributions6 helpful votes
This all inclusive resort was is set up in the heart of Cancun. The beach is great with beautiful clear water. I love the interior decor, and I admire how the staff work hard at maintaining a cleanly environment. The food is okay. I truly enjoyed the fresh fruits daily and the
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Date of stay: June 2017
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Las Americas
Responded 12 Jun 2017
Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. In a relaxed environment, in which many people spend their holidays, several aspects must be considered, not only the safety precautions provided by the hotel, such as the regular security staff within the hotel grounds and the safety facilities within the guests’ rooms, but also we do expect our customers to avoid potentially uncomfortable situations or risk to themselves or their belongings in the same way they would in their own countries. On the other hand, many thanks for your positive comments regarding the beauty of our beach and our staff. We really hope you will give us a second chance to redeem ourselves and give us a chance to demonstrate the high standards of Guest Service that are typical at our resorts. With our best wishes we remain, Hotel Riu Palace Las Americas Online Reputation Manager
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