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Heritage Collection Lake Resort Cromwell

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Traveller (101)
Room & Suite (49)
Dining (8)
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Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
5 Star Hotel
All hotel details
Additional information
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Reviews (292)
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287 results
Traveller rating
168
73
29
13
4
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168
73
29
13
4
Show reviews that mention
All reviewsonsite restaurantmoorings restaurantgreat bathroomspa bathpisa rangefree laundry facilitiesstunning viewslovely placeupstairs studiothe kitchenwonderful stayminute driverooms are spaciouscomfy bedtown centreplenty of spacesouth island
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1 - 5 of 287 reviews
Reviewed 2 days ago

yes, a lovely spot to stay at. So good that we decided to stay an other night. A great restaurant and bar. The views are fantastic especially over looking the high hills with a dusting of snow on them.

Thank GaryJudy G
Reviewed 1 week ago

My wife and I recently stayed at here and found the room to be very comfortable indeed. We had a lovely family meal at the restaurant the thoroughly enjoyed the evening. The service was excellent and the food beautifully prepared and considering we ate there...More

1  Thank drgibbins
Reviewed 5 weeks ago

The setting is idyllic, especially with the autumn colours. But my room did not match it. It was incredibly cold when I first entered it and it took a day to warm up. I was also frustrated with the noise from the neighbours, especially at...More

Thank Finona68
Response from Madison-Murray, Manager at Heritage Collection Lake Resort CromwellResponded 4 weeks ago

Hi Finona68 I'm sorry to hear your stay was not up to par with our usual standard or on par with the great experience you had in our restaurant. While it is tricky to keep control of noisy guests, I can agree that this type...More

Reviewed 29 April 2018 via mobile

Great spot to stay we stayed here for 3 nights there is a nice bar and restaurant in the complex the units are very comfortable and really comfy beds. It's about a 45min drive to Queenstown and 25min drive to Wanaka.More

Thank Blowflyyachts
Response from Madison-Murray, Manager at Heritage Collection Lake Resort CromwellResponded 5 May 2018

Hi Blowflyyachts, thank your taking the time to leave us a review. I am pleased you enjoyed your stay as well as our onsite Moorings restaurant. We do have very comfortable beds, all part of 'The Heritage Experience' where the SLEEP experience is a key...More

Reviewed 16 April 2018

Overall it's a good place to stay, except for its poor wifi. I stayed in a room which was 100 odd metres away form the office. Maybe that's why I could receive the wifi signal. However, that's something they have to sort out. The room...More

Thank Ken T
Response from Madison-Murray, Manager at Heritage Collection Lake Resort CromwellResponded 5 May 2018

Hi Ken T, thank you for your review. I am pleased you enjoyed our property and had a nice and comfortable stay. I apologise however for the poor wifi you experienced. We have a separate wifi system in the restaurant & reception area to the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$90 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$90 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (101)
Room & Suite (49)
Dining (8)
Pool & Beach (4)
Questions & Answers
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Room Tips
"Obtain a unit that over looks the lake and hills. Upstairs units the best."
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"Chose which apartment the views are great."
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"If possible, ask for a room which is closer to the office."
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"Check the room before you accept it! But the rooms have great views even from the batroom window"
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