Great stay. Room was lovely with excellent view from the balcony. Reception staff were great and check in easy. Restaurant on site was also great with excellent staff. Lovely easy walks around the lake
Fabulous! We had the three bedroom villa 24 which was lovely. This was the last unit so we had views around the little inlet as well across it and a lovely walk to the restaurant. Having a full kitchen was great. The two bedrooms upstairs were lovely and very spacious. Each couple having their own bathroom was a bonus-except two people ran out of hot water on the last day! We also had dinner at Moorings restaurant-in the bar. They let us order off both menus which was good. Food was lovely and the guy who served us was a lot of fun. Although this isn't located in the heart of Cromwell, it was great and very quiet. Domaine Thompson winery is just across the road and well worth a visit.
We had 2 rooms next to each other just off the same landing so it was convenient. Clean and comfortable. Bed lovely. Views from balcony stunning and the restaurant adjoining very good and also great cocktails.
We loved our stay and the complex. However, is it a hotel, or an apartment or an air bnb? Two beds made the place small and cramped, no chairs to sit on and enjoy the sunset, breakfast bar but no kitchen, and just two forks had we wanted to eat. A very basic room in a luxury development, nice but just not enough.
The studio was a great place. Roomy. Excellent bed. Bathroom had a deep bath and excellent shower. The kitchen was disappointing. Extremely minimalist set up. Eg they advertise a coffee machine. It was a plunger but no coffee for it. We were aware there would be a lot of units around us. All it took was one person singing karaoke on their deck to disturb the peace of all surrounding units. Otherwise a restful position. Great value. Would stay again.
This place is fantastic! picture-perfect views, great amenities (wonderful beds and showers). However, it is the people who really make it. The Manager (owner?) is absolutely wonderful and her enthusiasm is infection. And my goodness - the meals are HUGE! probably a little too big to be honest - I couldn't fit dessert in! A wonderful place to stay - we will definitely be back!
From arrival/check in to the beautiful resort to checking out everything was perfect. We arrived at the resort and was greeted by two lovely staff members who were very welcoming, they were friendly with such wonderful customer service skills and enthusiastic about there job and such great smiles ! We were showed exactly were we were staying and how to get there. On arrival to our apartment we were greeted by a lady who was servicing one of the other units she was very welcoming and warm and explained we could use the garage for parking . We got in to our apartment and absolutely blown away the room smelt amazing it was lovely and warm it was impeccably clean, the layout and style Was 10 out of 10 it was like walking into a brand-new show home. The view outside was picture perfect the bathroom was amazing such wonderful pressure in the showers , the bed was super comfy like sleeping on clouds the whole facility was beautiful and clean ! In the evenings it was lovely and quiet it felt safe and just like being at home! The Moorings for the boat were exceptionally cool was wonderful to be able to wake up in the morning go downstairs and take the boat onto the lake. We have had many Stays around New Zealand at hotels and apartments And to my surprise many of these considered themselves as five star In my opinion the lake resort in Cromwell was the best experience and would highly recommend to anyone wanting to stay at a 10 star facility ! From now on when visiting anywhere in Central Otago This will be the only place we will stay Thank you for the amazing experience !…
I don't usually write reviews but.... WOW! What an amazing experience, this place is so beautiful, but the team here is even more special and absolutely knows how to make you feel super taken care on your birthday. I am so excited to write a review about this hotel because I have got everything as I have expected before arriving. The food was so yummy and the services were really fabulous. Thanks to heritage for making our visit really memorable we will definitely come again and recommend others too👍
The staff at the heritage mooring restaurant treat their guest like they are family. A very caring family looking after other family members that are exhausted from their travels. The meals in the hotel are amazing, the service is the best in NZ and the location is perfect we will come back again.🙂
Just after studying and before starting a new job my partner and I enjoyed two nights in one of the spa villas. It was exactly what we needed! It was incredibly spacious, sparkling clean, stunning deck, beautiful spa, coupled with a fresh dip in the lake was divine. We loved being able to get breakfast and dinner onsite. I loved the arancini and mussels. Staff were helpful, I am thinking of coming back in winter!