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Chalford House Hotel

Traveller (28)
Room & Suite (22)
Dining (4)
Overview
114 Warminster Road, Westbury BA13 3PR England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
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Reviews(140)
Traveller rating
  • 93
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  • 4
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Wal23
Wiltshire
295
Reviewed 2 weeks agovia mobile
Came with a friend and the service was great very friendly lady who was very helpful in giving us her recommendations I had the homemade pie and mash it was so tasty and the meat inside was tender the mash and veg perfectly cooked we didn’t sit in the dining room we were in the restaurant by the bar which is lovely would definitely recommend
Thank Wal23
Mary H
Stamford, United Kingdom
19645
Reviewed 10 Oct 2018
The hotel is at the top of a hill on the edge of the town. Initially we were assigned an annexe room with twin beds but that was changed on our arrival to a double room at the top of the main hotel. The room was spacious with a wet room shower although the shower ran cold and the radiator would not work. These problems were soon sorted. There was a fair choice of food in the dining room where we were immediately brought warm sourdough bread while we awaited our main courses. Sirloin steak was good but the lamb shank was uncuttable even with the requested steak knife. This meal was quickly and willingly replaced with another steak meal. A Baileys cheesecake dessert was tasty. Breakfast included much fresh and dried fruit and porridge, kippers and smoked haddock were on offer. This made such a pleasant change from the ubiquitous fried and egg based breakfasts we had previously encountered on our walk. Excellent sandwiches were provided on request for our Wessex Ridgeway walking. Despite the problems we encountered we would recommend this hotel as staff were very keen to provide good service and were attentive to our requests.
Thank Mary H
Response from Chalford H, Owner at Chalford House Hotel
Responded 12 Oct 2018
Thank you so much for your review. I hope that you will visit us again. It was a pleasure to meet you both.
Hibberd F
Sheffield, United Kingdom
106
Reviewed 13 Sep 2018via mobile
After arriving to a lovely welcome I was given a room in a separate annex.
As a lone women traveller I would suggest you ask to be in the main hotel as

A) the main entrance annex door is never closed even at night, which means any passer by can effectively walk in from the street

B)guests can see through the bathroom window into you, as I was told by a random guest that choose to knock on my door late at night and inform he could see me through the glass... an extremely scary experience for me. Staff did offer to move me but the guest was still in the corridor and I was too intimidated to walk past him . I didn’t sleep all night and didn’t dare go for breakfast. When this was relayed on check out , no apology or explanation was given

Such a shame this was handled badly because the food was excellent and the hotel is nice and clean
More attention & care needed when dealing with lone women travellers
1 Thank Hibberd F
Response from Chalford H, Owner at Chalford House Hotel
Responded 14 Sep 2018
I am so sorry for your experience however every effort was made by the staff to make you feel comfortable , safe and welcome and you were offered alternative rooms to which you declined.We give all of our guests the highest standards of customer service, however if our offers are declined we are at a loss as to how to resolve your issues. All of the staff that night were female and empathetic to your concerns and every effort was made by them to reassure you and offer alternative arrangements. I do hope you resolve your card payment issues so that we may be paid for your stay. Wishing you all the best .
Sarahrwood
Chesham, United Kingdom
71
Reviewed 10 Aug 2018
Lovely sized room and huge bath. On a main road so noisy and room was prone to vibrating when large lorries went past. There are quiet garden rooms so if you aren't used to traffic ask for one of those. Staff could not be more friendly or helpful. Had dropped my son off for his Army Officer Selection Board and found myself with a lot of time on my hands. Staff didn't mind me hanging around and so I lurked in the corner reading and drinking delicious coffee. Very welcoming and comfortable, I will be back.
Thank Sarahrwood
Response from Chalford H, Owner at Chalford House Hotel
Responded 11 Aug 2018
Thank you so much for your review and it was a pleasure to have you stay and we look forward to seeing you and your son again.
jamesbruce999
Manchester, United Kingdom
10
Reviewed 7 Aug 2018
Needed a place to stay for a family event at the weekend, what an amazing find. The rooms were comfortable and very clean, the food was exceptional and the staff were very helpful and accommodating.

All in all it was great value for money and I wouldn't hesitate to stay there again, see you all soon.
A+++
Thank jamesbruce999
Response from Chalford H, Owner at Chalford House Hotel
Responded 8 Aug 2018
Thank you for your review and we look forward to seeing you both again very soon.
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About
Description
The Chalford HouseHotel, is a stylish, family run hotel situated in the town of Westbury, on the edge of the Salisbury Plain and in close proximity to the towns of Bath, Salisbury and the Longleat Estate. More Offering 18 individually furnished en-suite bedrooms we look forward to welcoming you for business or leisure. We offer 24 hour check in and concierge service Less
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Electric Vehicle Charging Station
Golf Course
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Number of rooms
18
Price range
US$94 - US$139 (Based on Average Rates for a Standard Room)
Formerly known as
Cedar Hotel
Location
United Kingdom > England > Wiltshire > Westbury
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Number of rooms
18
Price range
US$94 - US$139 (Based on Average Rates for a Standard Room)
Formerly known as
Cedar Hotel
Location
United Kingdom > England > Wiltshire > Westbury
Photos
Traveller (28)
Room & Suite (22)
Dining (4)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Clair L
3 November 2018|
Answer
Response from Chalford H | Property representative |
Hi 30 minutes walk or 5-10 minutes in the car depending on traffic
0
Votes
brian j
7 January 2015|
Answer
Response from Chalford H | Property representative |
Rooms start from £85.00 including breakfast, all our prices and direct on-line booking is available on our website
0
Votes
Room Tips
"Care if stairs are a problem top two rooms might not suit everyone there are lower floors and especially..."
martin041950
8 May 2018
Read review
".room 3 was nice but jacuzzi didnt work as were 6 and 7. the single room 4 is very small but adequate."
sheilamarshall
10 Sep 2017
Read review
"room 7 and 8 are lovely if you dont mind stairs."
gillmather
10 Sep 2017
Read review
"Rooms on the south side are quieter"
Anngourl
31 Jul 2017
Read review
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