As exiter for visa change in Dubai, this hotel is never been too good for me. My Oman Visa sponsor is Al Salam but they will put you in Aryana Hotel. They will find all ways to give you extra day of hotel charge. Either they will tell your visa is not yet available or no Thursday bus service to go back to Dubai, which automatically adds you 4 days more of your stay and they will consider your check in day same day as you received Oman Visa stamp. It turns out that while on the road you are automatically checked-in. And the staff won't make you satisfy but annoyed.
WARNING to those who will exit to oman. if you want to have a stress-free hotel stay, NEVER check in here! Basically, the management, or the evil hotel manager himself (muhammad) will FORCE you to stay longer there. Para kumita sila sa yo. How? they will simply 'delay' your booking for bus back to uae, even if you have your new uae visa already (mine was issued 2 days after my exit). I waited 2weeks before i got scheduled! while others waited for a month!! And, they will HOLD your passport even if you request to check-out and take public transpo or plane instead, so you have no choice but to wait for booking. Management will never allow you to even 'touch' your passport if you want to take a picture of your EXIT stamp. Madali mag check in dito pero NAPAKAHIRAP mag check out. PLEASE BE WARNED.…
Hotel itself is a nightmare. Hotel staff are also not helpful and always seem not in the mood to talk with filipino guests. Bed sheets, blankets and pillows has an awful smell and doesn't seem like it has been washed for a very long time. Beds and rooms are not maintained and has bugs. Even the toilets and the supposedly kitchen for everyone to use is a total mess. Price is not also right. This hotel is not recommendable.
I have been in this hotel 6 times already since beginning of this year. It is over pricing. Sometime you come back to your room late in the evening and the room is not cleaned or serviced. The bell boy will make up the room which seems they have shortage of staff and lack of management Moreover, the hotel looby is full of Philippines who are occupying the hotel for exchange visa purposes I had pass a comment for the management 4 months ago so they can put a steel bar at the staircase for handicapped visitors but unfortunately it has not been done which obviously tell that the management does care to please the customers
IN ALL THE COUNTRIES I'VE BEEN IN ASIA, BUDGET OR OTHERWISE, THIS HAS BEEN THE WORST HOTEL (IT DOESN'T EVEN DESERVE TO BE CALLED SUCH) I'VE HAD THE MISFORTUNE TO STAY IN. I DON'T EVEN THINK IT COULD GET WORSE THAN THIS. The staff looks down on people who are supposed to be their "guests". They don't deserve to be working in the HOSPITALITY sector. They don't have a system and the decency to be courteous to their "guests". Just the simple task of getting a copy of your passport is tedious. Lining up to schedule your bus trip back to UAE is a horror. We had to line up from 12 midnight on a SATURDAY to book for the next trip which was the next TUESDAY. The queue got so long that everyone was fighting for their spot because the management is such a power trip that they stopped booking the list since WEDNESDAY even if people had their visas already. When we didn't make it to the list travelling for Tuesday, they didn't enlist us despite lining up since the wee hours of the morning. They wanted us to LINE UP AGAIN THE NEXT DAY (SUNDAY) for the trip on the next WEDNESDAY. One time when I approached the front desk warmly, the staff there asked me, "What do you want?!" --WHAT KIND OF HOTEL IS THIS?! I WAS BAFFLED AND DISGUSTED. As for the rooms, they are full of roaches, and the bed linens and mattresses look like props for a spooky show. The doors don't have locks, and again, THERE IS NO PROCESS. Which could have been a bit tolerable if the staff didn't act like they were above everyone else. IT FELT LIKE WE WERE SERVING THEM INSTEAD OF THE OTHER WAY AROUND. WIFI is only available on the lobby, and is veeeery slow. NO HOUSE-KEEPING. You clean your own room, like really clean it like it's your house. Good luck again with the foul stench and the roaches. I HAVE TOO MANY COMPLAINTS THAT I CAN'T EVEN REMEMBER THEM ALL. JUST PLEASE, IF YOU VALUE YOUR TIME, MONEY, AND DIGNITY, STAY AWAY FROM THIS GOLD-DIGGING, DISRESPECTFUL, DIRTY PLACE. FOR ITS RATING, 1 BEING LOWEST AND 5 BEING HIGHEST, I WOULD GIVE IT A -5!!!!…
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