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Hardwick Hall Hotel

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Sedgefield TS21 2EH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$141
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Traveller (509)
Room & Suite (179)
Dining (51)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Sedgefield
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled in the beautiful County Durham countryside, just off the A1(M), and surrounded by the magnificent Hardwick Country Park, Hardwick Hall Hotel is 4 Star AA rated and Winner of a Trip Advisor Excellence Award 2013, 2014 & 2015. Our luxury Sedgefield hotel offers Deluxe and Premier bedrooms with exceptional standards of comfort, quirky-clever decor, and first class traditional attentive service. With boutique style, lavish and individually designed spacious rooms, all with large baths, walk in showers, luxury furnishings and huge ultra comfortable beds you'll never want to get out of. At Hardwick Hall Hotel weddings are our speciality. From tasteful and traditional to unique and original, gorgeous reception rooms, quirky hotel interiors, beautiful boutique style bedrooms and unique surroundings, our country house hotel in Sedgefield County Durham is the perfect setting for all your family celebrations. Whether your visit to the North East is for business or pleasure; traditional attentive service, beautiful decor and good living will always be part of Hardwick Hall Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Currency exchange
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
1278Reviews12Q+A100Room tips
Traveller rating
  • 603
  • 366
  • 154
  • 90
  • 65
Time of year
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Popular mentions
Kris o wrote a review 21 Jan
Birmingham, United Kingdom117 contributions53 helpful votes
Ample parking, great location with country park walk with lots of interesting sights. Great hotel staff, quaint old building, I had a superior room, superb massive comfy bed, nice bathroom with large oval free standing bath Overall very clean room and bathroom Breakfast freshly cooked and cold options available I would return if in the area
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Date of stay: January 2022Trip type: Travelled on business
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Steve G wrote a review 20 Jan
127 contributions71 helpful votes
We regally treat ourselves to an afternoon cream tea. So we decided to start 2022 with an afternoon cream tea at the Hardwick Hall Hotel. We are regular visitors to this venue where we have enjoy a beverage prior to a stroll around the adjoining excellent country park. We have stayed there too. Upon booking, a couple of weeks ago, allergies were noted. The staff were polite and engaging. The tea and coffee were hot. As for the food it was spot on. Everything was fresh and well presented. I did observe that there were a number of other guests taking afternoon cream teas also. The price was reasonably pitched. So it was a very pleasant afternoon . Top marks to the team, both seen and unseen.
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Date of stay: January 2022
Value
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Service
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anne r wrote a review 6 Jan
1 contribution
+1
I have been waiting since November for my complaint to be addressed by this hotel. Unfortunately they have ignored my concerns, they have also ignored a response from booking.com who also tried to contact them regarding my complaint. The hotel room was incredibly dirty, not at all what I expected considering it is regarded a 4 star hotel.
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Date of stay: November 2021Trip type: Travelled as a couple
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DaveD563 wrote a review 3 Jan
England8 contributions23 helpful votes
In general a nice hotel but let down by small problems. Day to day maintenance needs more attention; in our bathroom the towel rail had been removed but the holes were not filled in, a tile had been broken but just filled in with grout and the mirror light did not work. Breakfast menu looked fantastic but only the Full English was available, the excuse was they did not have a delivery due to the Christmas holiday. Management knew Christmas was comic and made no alternative arrangements, there is a large Sainsburys supermarket less than 5 mins from the hotel which was ope and fully stocked.
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Date of stay: December 2021
Rooms
Cleanliness
Service
1 Helpful vote
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David N wrote a review 1 Jan
1 contribution
I attended a work Christmas party on December 4th 2021. The food was adequate, but by no means what I would expect from a four star hotel. The lack of bar staff was abysmal, resulting in long queues and a waiting time of at least 20 minutes for most of the evening. There were two bars available, and both only had two staff working at the busiest times. Table service for drinks was not an option. Overall a disappointing evening.
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Date of stay: December 2021
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PRICE RANGE
US$92 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western sedgefield, best western durham, sedgefield best western
FORMERLY KNOWN AS
Hardwick Hall Hotel, BW Premier Collection
LOCATION
United KingdomEnglandCounty DurhamSedgefield
NUMBER OF ROOMS
51
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Frequently Asked Questions about Hardwick Hall Hotel
Which popular attractions are close to Hardwick Hall Hotel?
Nearby attractions include Hardwick Park (1.2 km), Wynyard Woodland Park (7.9 km), and Insights Air Range (6.7 km).
What are some of the property amenities at Hardwick Hall Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hardwick Hall Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Hardwick Hall Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hardwick Hall Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hardwick Hall Hotel?
Conveniently located restaurants include The Herd & Herb Restaurant, The Old Mill, and Bengal Lounge.
Are any cleaning services offered at Hardwick Hall Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hardwick Hall Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hardwick Hall Hotel?
Many travellers enjoy visiting Durham Cathedral (14.0 km), Crook Hall & Gardens (15.0 km), and Durham Castle (14.4 km).
Does Hardwick Hall Hotel have any great views?
Yes, guests often enjoy the park view available here.