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27 Carroll Street, National Park Village 3948 New Zealand
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (88)
Room & Suite (59)
Dining (10)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 14/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tongariro Crossing Lodge
Updated 14/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 8 Specialty lodging in National Park Village
Location
Cleanliness
Service
Value
Set in tranquil surroundings with large landscaped grounds and a picturesque garden terrace with mountain views, Tongariro Crossing Lodge offers uniquely spacious rooms with historic character. Guests staying at Tongariro Crossing Lodge are offered continental and cooked silver service-style breakfast, complete with fresh fruit and home made bread. Guests can relax in the tranquil garden bar with a drink after a day's adventuring in the Tongariro National Park. In colder months, guests enjoy warming up with mulled wine in the cosy lounge bar. All rooms have private bathrooms, lounge areas, flat-screen TVs and their own patios. Most rooms also feature either a fully equipped kitchen or kitchenette. This property also has one of the top-rated locations in National Park! Guests are happier about it compared to other properties in the area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Hiking
Skiing
Books, DVDs, music for children
Children's playground
Shuttle bus service
Complimentary Instant Coffee
Complimentary tea
Patio
Board games / puzzles
Kids' outdoor play equipment
Highchairs available
BBQ facilities
Baggage storage
Outdoor furniture
Picnic area
Self-serve laundry
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Room features
Soundproof rooms
Dining area
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Electric blanket
Walk-in shower
Private balcony
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Russian, Afrikaans
182Reviews3Q+A27Room tips
Traveller rating
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Susanne wrote a review Mar 2022
3 contributions
From booking to checkout we had the best experience. Friendly and helpful management, Marina booked our Shuttle to and from the Tongariro Crossing which took out the stress of transport on the day of our hike. The cottage feel of the building is so cute and inside the room was well looked after and clean. It was cosy with the heater on when it got chilly. Bonus of a gorgeous view of Mt Ngauruhoe from our door. Thank you - I cannot wait to stay here again!!
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Date of stay: March 2022Trip type: Travelled with friends
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Response from Louis van Wyk, Owner at Tongariro Crossing Lodge
Responded 1 week ago
We are so delighted that you enjoyed your stay with us and found our service helpful and friendly - that is what we aim for! Thank you very much and hope to see you again some other time in future. All the best, Marina & Louis
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Delwyn D wrote a review Feb 2022
1 contribution1 helpful vote
Friendly comfortable place to stay around our intrepid crossing. Stayed itwo nights in Waimarino Room comfy beds and good showers. Easy access to Tongariro Crossing start and finish. Close to restaurants in National Park and the Chateau for an afternoon tea treat. Lovely gardens and a friendly cat made our day. Hosts very helpful thanks
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Date of stay: February 2022Trip type: Travelled with family
1 Helpful vote
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Response from Louis van Wyk, Owner at Tongariro Crossing Lodge
Responded 1 week ago
Thank you for the review - we really appreciate it! We're delighted to know you found our service welcoming and the suite comfortable. It's also great to know enjoyed meeting our cat, Pirate! We look forward to welcoming you back again in future. Best wishes, Louis & Marina
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Julie wrote a review Oct 2021
Franz Josef, New Zealand53 contributions23 helpful votes
We found this stay to be great in every way. Louis greeted us with a good look at the map and carefully explained what might work for us on our too-short stay. He patiently answered all our questions so that we now feel equipped to go out and explore! The Horopito Suite is ideal for us with everything we need. The room is roomy very clean, has lovely touches to make our stay comfortable. Thank you so much, we will make sure that we will stay here next time for longer!
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Date of stay: September 2021
Rooms
Service
1 Helpful vote
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Response from Louis van Wyk, Owner at Tongariro Crossing Lodge
Responded 1 week ago
Thank you for the review - we really appreciate it! We're delighted to know you found our service welcoming and helpful, and the suite comfortable with everything you needed. We look forward to welcoming you back again in future. Best wishes, Louis & Marina
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Derek D'Mello wrote a review Mar 2021
2 contributions
The lodge has ratings of 9.3 and 9.8 and well deserved too. The place is immaculately maintained, both on the inside and out, including the grounds. Really thoughtful touches inside the room, we were at the Whanganui Suite. Has it's own kitchen, so you can do your breakfast yourself, especially good on the day you're doing the crossing. Marina & Louis are the perfect hosts, very friendly, helpful and knowledgeable. The breakfast they did for us on the day after the crossing - well real classy, haven't had this good a brekkie even at 7 star hotels I've been at. 9.9 for me.
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Date of stay: March 2021
Value
Location
Service
Room Tip: I'd say all rooms are equally good, it's a peaceful location.
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Response from Louis van Wyk, Owner at Tongariro Crossing Lodge
Responded 16 Apr 2021
Hi Derek, Thank you so much for the lovely review - we really appreciate it! It was a pleasure to meet and host you. We are happy to know you enjoyed your time here and that you found the property and grounds well maintained - we do work on that. It's also great to hear you found our service friendly and helpful. That is what we aim for! And it's always a pleasure to receive such great feedback about our breakfast. Again, it is something we work hard to achieve, Best wishes and we hope to host you again in future, Marina & Louis
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MeredithC398 wrote a review Feb 2021
Wellington, New Zealand161 contributions231 helpful votes
Beautiful spot, perfect for 2nights to hike the crossing. Spacious spotless and quiet accommodation which felt like a bygone era of kiwi farmhouse/shearing quarters. Very welcoming and helpful host. I would thoroughly recommend over some the larger accommodation on offer. Trust me, you want somewhere to relax after that walk. We stayed in the Jerusalem suite - what was good: Spotlessly clean & so spacious Retro furniture in keeping with the era Plunger coffee a nice touch Well equipped shared kitchen with one other suite - perfect for self catering Comfy sheets & bedding New carpet lovely and room looks well heated for winter. Heated towel rail - a must! Not so good: The inner sprung wire mattress base, lots of partner disturbance The shub shower thing didn't drain & filled ankle deep when showering - I'm sure this will be fixed
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Louis van Wyk, Owner at Tongariro Crossing Lodge
Responded 18 Apr 2021
Hi Meredith, Thank you so much for the review and the detailed feedback - we really appreciate it! We're happy to hear you enjoyed your stay and found our service helpful. We are glad we could help make you feel welcome here. That is what we aim for! It's also great to know you found the suite quiet, spacious and clean, and liked the historic character of our property. We are sorry to hear bed did not meet your standard - it is on our list of ones to upgrade at the end of the season. The issue with the shower has since been fixed - thank you for bringing this to our attention at the time so we could address it. We hope to welcome you again in future. Best wishes, Marina & Louis
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Lisa wrote a review Jan 2021
Tauranga, New Zealand2 contributions
Perfect spot for pick up for shuttles for the Tongariro Crossing, so clean and well set up, lovely courtyard to sit and have a drink. Found Louis very welcoming and he had plenty of ideas of what to do around the area. We will certainly be staying there again on our return to ride the bike trails.
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Date of stay: January 2021
Location
Service
Room Tip: We had the Horopito Suite, it had a full kitchen was great, had a view of Mount Ruapehu
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Response from Louis van Wyk, Owner at Tongariro Crossing Lodge
Responded 18 Apr 2021
Thank you so much for the review - we really appreciate it! We're happy to hear you enjoyed your stay and found our service and advice helpful. We also are glad you found the suite clean and set up with everything you needed, and that you enjoyed our garden terrace - it is a lovely spot for a drink at the end of the day! We hope to welcome you again in future. Best wishes, Marina & Louis
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silverferncaro wrote a review Jan 2021
Auckland Central, New Zealand92 contributions57 helpful votes
We had a lovely time at the lodge while staying 2 days at National Park to do the Tongariro crossing. From the start Louis was very quick to reply to my many emails and let me know about the Lodge’s crossing package. We decided to book with Louis as the well priced package included two nights accomodation, two breakfasts, one continental and one cooked, packed lunches and snacks for the walk and also a celebratory tipple after the walk . It also included return shuttles to the start and end of the walk with summit shuttles. To be fair, the accomodation is not modern if that is what you are after. It definitely has a rustic nostalgic vibe and I loved the old fashioned side cabinets and retro cups and saucers. Everything was also clean and tidy. Louis was very friendly but not intrusive. He gave us a few ideas of places to eat and a few places of interest we might like to see before our walk. We received our brekkie and lunches the night before the walk . Choices of cereal, boiled eggs, condiments and homemade bread, Yoghurt and juice was a good start to the day and our lunches included a sandwich, small bag of scroggin, apple, muesli bar and a peanut slab..what more could you ask for! We rocked up after the walk and he organised a lovely Pinot gris and beer for us to have in the sun while enjoying the company of Pirate the cat. We had a nice freshly cooked breakfast the next day in front of the sunny window and as the only couple having breakfast at that time we had really personal service which we loved. Louis is such a jack of all trades manning the reception and organising all the food as well! We’d like to say thanks for the lovely stay and we wish Louis and his family all the best for a great holiday season!
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Date of stay: January 2021
Value
Cleanliness
Service
Room Tip: The whakpapa room was a little dark due to the orientation but the bed was super comfy
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3 Helpful votes
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Response from Louis van Wyk, Owner at Tongariro Crossing Lodge
Responded 18 Apr 2021
Hi Carolyn, Thank you so much for the review and the detailed feedback - we really appreciate it! It was a pleasure to meet and host you both, and we're happy to hear you enjoyed your stay and that we were able help make it a memorable experience for you. That is what we aim for! We also are glad you found the suite clean and tidy, and liked the unique character of the property. And it's great to know you enjoyed the breakfast, packed lunches and drinks on our garden terrace - it is a lovely to relax at the end of the day, especially with Pirate's company! We hope to welcome you again in future. Best wishes, Marina & Louis
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Sharin F wrote a review Aug 2020
Wellington, New Zealand3 contributions2 helpful votes
We really enjoyed our stay at Tongariro Crossing Lodge and the Turoa self-catering unit felt like our home away from home! The unit had everything we needed, it was clean, cozy and warm. The location is also perfect for visiting the Whakapapa ski resort. The hosts were really friendly and helpful. Close to the lodge there is also a big playground (walking distance) that our daughter loved! We will definitely return to this lodge!
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Date of stay: August 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Louis Van Wyk, Owner at Tongariro Crossing Lodge
Responded 22 Aug 2020
Thank you very much, Sharin! We are delighted to hear that you enjoyed your experience staying with us and we look forward to welcoming you back here in Tongariro again in the future. Kind regards, Marina and Louis
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David C wrote a review Jul 2020
4 contributions
We had a nice stay at Tongariro Crossing Lodge. (just for one night). Comfortable and clean. We would stay there again. The weather outside was cold, but it was warm inside. (is this 200 characters long yet???...... ) Thanks!
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Date of stay: July 2020
Value
Cleanliness
Service
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Response from Louis Van Wyk, Owner at Tongariro Crossing Lodge
Responded 22 Aug 2020
Thank you so much for staying with us and taking time to post a review about your stay! It is great to hear that you enjoyed our clean an comfortable suit, and that you felt warm on those cold winter days. Thank you once again and we hope to see you back with us here in Tongariro Crossing Lodge soon :) Kind regards, Marina and Louis
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CHPG wrote a review Jun 2020
Wellington, New Zealand10 contributions4 helpful votes
Welcoming hosts, lovely comfortable room and delicious breakfast - even though we had not booked in advance. Just the right balance of privacy and friendliness. There's so much to do in this area we'll be back!
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Date of stay: June 2020
Rooms
Cleanliness
Service
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Response from Louis Van Wyk, Owner at Tongariro Crossing Lodge
Responded 22 Aug 2020
Thank you so much for staying with us at Tongariro Crossing Lodge in June! We are so happy to hear that you loved our hospitality, comfortable suite and privacy provided. There's definitely no shortage of things to do here if you love outdoors! Hope to see you back with us again soon, Marina and Louis
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PRICE RANGE
US$99 - US$125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tongariro crossing hotel national park village
LOCATION
New ZealandNorth IslandManawatu-Wanganui RegionNational Park Village
NUMBER OF ROOMS
6
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Frequently Asked Questions about Tongariro Crossing Lodge
Which popular attractions are close to Tongariro Crossing Lodge?
Nearby attractions include Mt Ruapehu (0.2 km), Schnapps Mini Golf (0.4 km), and Raurimu Spiral (5.4 km).
What are some of the property amenities at Tongariro Crossing Lodge?
Some of the more popular amenities offered include free wifi, free parking, and shuttle bus service.
Which room amenities are available at Tongariro Crossing Lodge?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Tongariro Crossing Lodge?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Tongariro Crossing Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Tongariro Crossing Lodge?
Conveniently located restaurants include The Station Cafe and Restaurant, Schnapps Bar, and Macrocarpa Cafe.
Does Tongariro Crossing Lodge have an airport shuttle?
Yes, Tongariro Crossing Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Tongariro Crossing Lodge located near the city centre?
Yes, it is 0.3 km away from the centre of National Park Village.
Which languages are spoken by the staff at Tongariro Crossing Lodge?
The staff speaks multiple languages, including English, Russian, and Afrikaans.
Are there any historical sites close to Tongariro Crossing Lodge?
Many travellers enjoy visiting Te Porere Redoubt (10.3 km).
Is Tongariro Crossing Lodge accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.