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Firstly, the service from the girls in the office on arrival, during our stay and at departure was just so far beyond what you'd normally expect its really the driver for this review. They have a few rules to spell out but manage to do...More
We spent 4 very hot days here over the school holidays. We had a studio cabin, which was self contained. The cabin had a very minimal kitchen and I noticed a few other groups chose to cook in the communal kitchen instead, but we certainly...More
We checked into totally empty park, and paid for 2 nights .Weather was terrible, park basically flooded, so decided to leave early the next morning . Despite park being almost empty reception staff refused to refund extra night we had paid for . Very disappointed...More
We booked in to the park for two days.
The park was completely empty
The rain settled in so decided to move on
They pulled the no refund policy
I understand if it’s heavily booked as they may have turned someone away and lost this...More
First thing I noticed when we arrived was the extent of the mould in and around the shower. Every single crevice and corner was riddled in mould. I was horrified wondering what else hasn't been cleaned properly that myself or my kids would touch.
Response from canadianelise | Reviewed this property |
The holiday park is certainly family friendly, though with a group that big, I would suggest booking well in advance, raglan has limited accommodation options. They have a range of options from camping, motor home sites, to... More
The holiday park is certainly family friendly, though with a group that big, I would suggest booking well in advance, raglan has limited accommodation options. They have a range of options from camping, motor home sites, to units of different sizes. I don't think there is a pool. There is likely a BBQ area, though we did not investigate as we only stayed one night. Awesome playground very close by. Playground suitable from young toddlers through to teenager/adults. Hope that helps!