We stayed here for one night over the Christmas holiday. The place was clean, but the bathroom was missing the toilet seat. When I reported the missing toilet seat to the front desk, I was told that they were aware of the problem for about 3 days. Interesting that they did not mention the issue upon our arrival. We requested a room change but we're denied. There was only one person to check the guests in, room service and prepare and serve breakfast which was included. Poor woman, she wore many hats, unfortunately breakfast service was very slow due to the lack of staff.
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