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Alex Seaside resort

146 Alexandra Pde, Alexandra Headland, Queensland 4572 Australia
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Traveller (72)
Room & Suite (17)
Pool & Beach (3)

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About

#4 of 6 hotels in Alexandra Headland
Location
Cleanliness
Service
Value
Alex Seaside Resort is the perfect holiday spot on the Sunshine Coast! Situated between Mooloolaba & Maroochydore you will find the picturesque Alexandra Headland with it's beautiful white sandy beach. Alex Seaside Resort has plenty on offer from Studios for a couple wanting a quiet weekend break to Deluxe 2brm x 2bthrm apartments great for a family looking for top quality accommodation close to all amenities. As we are beachfront all the apartments have beautiful ocean views, stylish decor and excellent facilities. Conveniently located opposite Alex Beach
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Beach
Spa
BBQ facilities
Non-smoking hotel
Laundry service
Secured parking
Wifi
Outdoor pool
Heated pool
Fence around pool
Self-serve laundry
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Room features
Air conditioning
Private balcony
Seating area
Sofa
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Kitchenware
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
251Reviews10Q+A89Room tips

Reviews
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Macca3820 wrote a review Jul 2023
Warragul, Australia241 contributions62 helpful votes
Good value and would happily come back Couple stayed 8 nights and had a spacious apartment with all the facilities we needed. Had a hire care which we kept in the secure underground carpark Used the Surf Club (over the road) on a number of occasions - very convenient Easy access to both Maroochydore and Maloolabah Was slightly miffed that the complex did not provide replacement soap and toilet paper - and had to purchase our own. In hindsight we would have brought extra
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Date of stay: July 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WTS wrote a review Dec 2022
Brisbane, Australia13 contributions5 helpful votes
It’s very interesting to see many other reviews are in regards to management….. We have been repeat clients at Alex Seaside Resort for many many many years and absolutely loved and looked forward to our stay each year. Unfortunately, since the new management have taken over within the past 18 months, our excitement and anticipation of our stay has been severely tarnished. Honouring loyalty for repeat clients is now non existent and it appears as though the only motivation is money… Yes, it is fair enough that it is a business after all and the owners of the units are looking for the best return, however being so staunch on prices and not considering years of return business has caused Alex Seaside to lose a number of valued customers. I hope the managers consider the impact this business method has had on customers and the now poor word of mouth the resort is likely to receive in return.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Paul H wrote a review Aug 2022
24 contributions28 helpful votes
Avoid this place like the plague. They just cancelled our holiday. No warning. No explanation. Apparently the owner wants the apartment on the dates we’d booked and paid for. Literally beyond belief that they are able to do this. Absolutely fuming!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Sonia T wrote a review Apr 2022
2 contributions7 helpful votes
We have been repeated “Customers” to Alex seaside resort and have always found location, room, and our welcoming warm and friendly, hence our go to family holiday place. My review is more about the welcoming we received by new management “KAY”! Extremely rude towards my husband, she charged him an extra $560 more then our confirmed booking that was done June 2021. When he advised she needed to refund him as that was not the confirmed quote, she sternly and rudely said “Well that’s not us- no I don’t need to refund you anything’! My husband showed her our confirmed booking charge for the week and she still persisted in telling well this was done before we took over management so I don’t have to give u a refund. In my experience a confirmed booking charge means it’s confirmed and why are we now being charged an extra $560 just because you KAY took over the business. You are in the wrong KAY and should have refunded without arguing with your customers. Start of our holiday was a real downer due to our dealings with new management therefore despite many happy times there we will no longer spend anymore money at this hotel. I do hope you do not treat anyone else the way you have treated us. You are in the wrong business if you do!!!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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samSJ wrote a review Feb 2022
Brisbane, Australia17 contributions10 helpful votes
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I had planned to stay at this "resort" for three nights in February 2022. Unfortunately however, despite my high expectations, I was overcome by a foul odour as soon as I had entered the room, that was like a punch to the face! I immediately had to exit the room through the sliding patio door, which was stuck and almost impossible to open, only to then notice the lace curtain coverings on that same door, ripped from floor to ceiling. Then came the buckling carpet all throughout the room, which was an obvious health and safety risk, as someone could easily trip over it. It wasn't until much later that I realised the smell inside the room was probably due to damp, mouldy carpet, which again, would pose real health concerns and risks to guests, and would require immediate action by Management to rectify. I quickly left the room and headed back down to reception, as I knew the room was definitely not as it was described or advertised as being, by the pictures that were listed, and with the bad smell, damaged furnishings, health and safety issues with the flooring, and a sliding door that required maintenance, I decided to approach Kay from reception to notify her of my concerns and issues with the room. When I first notified Kay of the issues that I had noticed, she was in immediate denial, and kept repeating over and over again that the room had just been "spring cleaned", and she didn't seem to believe anything I had told her, as she also went on to state that she had not been advised of the same issues from prior guests either, clearly assuming that I was lying about the room. I disputed that, and told her I wasn't lying about it, and her response was: "well, neither am I". Kay then bluntly said that she could offer me a refund and that I could simply leave - she didn't bother to offer me another room, attempt to professionally address the issues that I had raised with her, or even attempt to inspect the room herself. I was actually the one who asked her about the possibility of looking at another room, hoping that that might be a better option, as my daughter and I had travelled for three hours on public transport to get there, and we were left stranded on a 35 degree day, not knowing what the outcome of our predicament was going to be, so I was open to the prospect of looking at other rooms, instead of having to try to find alternative accommodation elsewhere. Despite there being another room available however, I still couldn't feel 100% as to the overall cleanliness and safety of the resort or the rooms, due to how bad the initial room was, along with Kay's troubling attitude and response to my concerns, as it all just made me not want to stay there, so I was very keen to leave and find alternative accommodation elsewhere. When I told Kay I would prefer to cancel my booking, that I had made through booking.com, her attitude worsened and she became unbearable, and to say she was rude and unprofessional, would be a compliment. She attempted to process the refund but faced some hassles in doing so and had to call the booking.com website to get some help. Whilst she was doing this however, she was bad mouthing them to me, which I thought was incredibly unprofessional and unnecessary. I then overheard her tell them that she was going to take her commission that she had paid them, off her refund to me - WTF?!!! As soon as she ended the call, I asked her why she was going to do that, telling her it wasn't fair to do that and that it wasn't my responsibility to pay her commission, and she told me they weren't going to refund her and as she didn't want to lose her commission, she had no choice than to take it from me. This woman didn't even ask me first, or have the decency to have a conversation with me about the issue, or to explain her reasons - she just took it upon herself to make me pay HER commission out of MY refund, like I didn't have a choice in the matter. Who the hell does that?!!! This is when I became aware that this woman had well and truly crossed a moral, legal and ethical line in attempting to do what she did by making me pay her out of pocket commission. I then took it upon myself to call booking.com, and I told someone what she was planning to do and they told me all she needed to do was to issue me with the full refund which i was entitled to, and then they would go ahead and refund her commission. I had them tell her this for me, as by that stage, I was honestly too scared to approach her again due to her escalating behaviour, but she tried avoiding their call, but I didn't tolerate that, and made sure she knew to expect a call from booking.com, and sure enough, she answered when he tried calling her again, and the matter was finally resolved. No surprise that Kay was NOT at all happy with the fact that I stood up for myself and my rights, and put her in her place! She had no right at all to attempt to do what she did to me, and I believe she acted in an immoral, illegal and unethical manner, by doing so. Kay, you can treat your guests any way you choose, and I can't control that, but what I can control, is how I respond to seeing a room that you manage and own that was (1) not as described or advertised, (2) in a bad state of repair with damaged furnishings and maintenance issues, and (3) a health and safety risk in regards to the flooring. I will also always stand up for myself and my rights, and will never allow anyone to mistreat or disrespect me in any way whatsoever. You Kay, have a responsibility and on obligation under the law to keep the hotel which you manage, fit, clean and safe for your guests, and advertise rooms to truly reflect reality, but from what I personally have seen, you have fallen far below the standard of good hotel management in regards to these issues, and your attitude when these issues have been brought to your direct attention from guests, well, that is a concern of itself. I honestly don't know what was worse - the foul smell of the room, or your foul attitude.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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pekay21 wrote a review Nov 2021
Gold Coast, Australia24 contributions8 helpful votes
Our apartment needed an upgrade a coat of paint at least. Wi fi none existing we complained and was told to phone the provider ,they asked which apartment we were in and believe or not were told the strongest signal was near the lift about 20 metres from our room and to try to log on there UNBELIEVABLE The weather was stormy when we were there and this meant we had no tv. The location is great beach ,bowling alley,skate board park ,surf club and restaurants all metres away.Bus to Maroochydore and Mooloolaba 100 metres away . Kay on reception was nice and friendly
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: Nice views from all room if you need wifi book an apartment near the lift!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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David B wrote a review May 2021
1 contribution
Unit 9 is under new ownership and has been upgraded - big TV on the wall. The facility has been working on a new internet provider and now offers unlimited WIFI. You won't find a better location opposite the Alex Beach and within walking distance to great restaurants. Highly recommended
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Date of stay: December 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Steve R wrote a review Mar 2021
Bexley, Australia28 contributions15 helpful votes
We stayed in a studio apartment , room 14. We were very happy with the size, and features of the room, along with a nice view to the beach across the road. There was a well equipped kitchenette in the room and a shared laundry on the ground floor. Our only issue was the wifi, which was limited to 2GB for our 7 nights, but with an option the buy more data if needed. At around $ 135per night it was very good value however, it appears their prices have recently increase considerably to around $195 per night for the same room. This is unfortunate for us as it is now too expensive for our next holiday to Alexandra Headland .
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Date of stay: February 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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8yrtraveller wrote a review Feb 2021
Podgorica, Montenegro36 contributions17 helpful votes
Back after 8 months. Amenities still kept to a very high standard. Managers are very helpful in local knowledge and the small things to make your holiday fantastic. Had room 38 sleeping 3. Very spacious. All furniture and kitchenware clean. No cobwebs or such under the bed, when i lost my pen. Simply the most central location on the coast. All very happy with the mattresses and beds too. Spend a few hours on the rooftop lookout relaxing also.
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Date of stay: February 2021
Location
Service
Sleep Quality
Room Tip: Room 28 or 38. 2 bed 2 bathroom with great views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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KMP151515 wrote a review Oct 2020
Brisbane, Australia445 contributions114 helpful votes
Very clean and comfortable with lovely view, fantastic shower, very nicely furnished. Staff were super friendly and helpful. Kitchenette good. Sound insulation from the road very good. The only down side to room 14 was the music from the market across the road early Saturday morning. Would definitely come back!
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$178 - $298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alex seaside hotel
LOCATION
AustraliaQueenslandSunshine CoastAlexandra Headland
NUMBER OF ROOMS
32
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ALEX SEASIDE RESORT - Hotel Reviews & Price Comparison (Alexandra Headland, Australia) - Tripadvisor

Frequently Asked Questions about Alex Seaside resort
Which popular attractions are close to Alex Seaside resort?
Nearby attractions include Alexandra Headland Beach (0.3 km), HMAS Brisbane Lookout (0.04 km), and Suncity Tenpin (0.2 km).
What are some of the property amenities at Alex Seaside resort?
Some of the more popular amenities offered include free wifi, a pool, and a spa.
Which room amenities are available at Alex Seaside resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Alex Seaside resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Alex Seaside resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Alex Seaside resort?
Conveniently located restaurants include Elliotts Bistro, Sang's Asian Cuisine, and Black Bunny Cafe.
Are there opportunities to exercise at Alex Seaside resort?
Yes, guests have access to a pool during their stay.
Is Alex Seaside resort located near the city centre?
Yes, it is 0.6 km away from the centre of Alexandra Headland.
Are any cleaning services offered at Alex Seaside resort?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Alex Seaside resort?
Many travellers enjoy visiting Buderim - Palmwoods Heritage Tramway (8.3 km).
Does Alex Seaside resort have any great views?
Yes, guests often enjoy the ocean view available here.