We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pozo del Cielo

Save
Traveller (270)
Room & Suite (102)
Dining (32)
You may also like
See all
Nearby Hotels
Overview
  • Excellent30%
  • Very good42%
  • Average19%
  • Poor7%
  • Terrible2%
Travellers talk about
“hot water”(19 reviews)
“one night”(19 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (412)
Filter reviews
132 results
Traveller rating
44
42
33
8
5
Traveller type
Time of year
LanguageEnglish
More languages
44
42
33
8
5
Show reviews that mention
All reviewshot waterelectric blanketsone nightshort walkcolca canyonnext morninghotel restaurantreception areapicturesque settingcomfortable hoteldining roomincluded in our packageoverlooking the valleythe main squarenight's sleepminutes walkingearly departure
FilterEnglish
Updating list...
1 - 5 of 132 reviews
Reviewed 1 week ago

This hotel sits above the small town of Chivay (easy walk into town, less than 5"). The rooms are clean and the hotel has good food and also provides room service. The only issue would be that it is cold, even with the electric blankets,...More

Thank worldtravelerSt_Paul
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 5 days ago

Dear Guest: Thank you for your kind comment. We are very happy to know that our service and facilities met your expectations. Best regards,

Reviewed 4 weeks ago via mobile

Staff very friendly and helpful but facility was disappointing. Construction stuff right outside of dining room. We were in room 106. One window looked out at cars as they drive by very close. The other at the feet of other guests as they came down...More

Thank martin h
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 3 weeks ago

Dear guestÑ We appreciate your positive comment regarding the heating and the dining room service. We offer you our apologies if the remodeling of our hotel caused you discomfort but please be sure that the objective is to provide the best conditions to our guests....More

Reviewed 28 April 2018

The room was freezing, although it had a heater. After quite a few hours (in the middle of the night in our case) it warmed up. Huge amount of bedding supplied, meant you slept under a massive weight! The room had basic amenities, so was...More

Thank Baridi
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 2 May 2018

Dear guest: Thank you for writing us, we have read your comment about the cold feeling that you experience in Chivay so, we have to mention that these months are the coldest in the area for that reason we put extra blankets and stove aditional...More

Reviewed 8 April 2018 via mobile

I found this hotel damp, dark and depressing. Didn’t seem very clean. Room definitely needed an update. Cold. Heater didn’t work too well. Too far from town center. You’re stuck here and they don’t take credit cards— not even in restaurant. Take plenty of cash....More

1  Thank Jan22431
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 10 April 2018

Dear guest: I have read your comment and certainly i am surprised with your comment as it is totally opposite to the opinion of all our customers during the last months, even passengers who occupied the same room in the last week have left their...More

Reviewed 3 April 2018 via mobile

The location is set at the top of a hill where you can see the town. It’s about a 10min walk from Plaza de Armas. The rooms are well appointed with a lovely bathroom and hot shower. And a lovely fireplace and lots of heated...More

Thank Celina S
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 4 April 2018

Dear guest: It is very nice to know that you have enjoyed the view of the valley from the comfort of your room. We invite you to stay at our hotel in some next visit to Colca Valley. Kind regards.

View more reviews
Most Booked Properties in Chivay
See allSee all
About
Amenities
Top amenities
Restaurant
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (270)
Room & Suite (102)
Dining (32)
Family and Play Areas (7)
Questions & Answers
Ask a question
anitaLakeWorth
6 November 2014|
AnswerShow all 2 answers
Response from Ken L | Reviewed this property |
I honestly don't know. Neither my wife nor I do much hair drying. I don't have any and hers is pretty short. I remember seeing them in a lot of rooms, but cannot say for certain if this hotel had one or not.
1
Vote
Room Tips
"be prepared for the weather as this is a tiny town and during winter months, it is cold"
Read review
"Get an upstairs room to save noise from floorboards above."
Read review
"Ask for a room with a view. 215 was nice."
Read review
"Ask for ground floor overlooking the valley."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing