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Pozo del Cielo

Overview
Calle Huascar s/n Mz. E Lote 3-6 Sol De Sacsayhuaman, Chivay Peru See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star accommodation
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (456)
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144 results
Traveller rating
46
45
33
13
7
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Time of year
LanguageEnglish
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46
45
33
13
7
Show reviews that mention
All reviews electric blankets hot water one night colca canyon short walk next morning quaint hotel overlooking the valley picturesque setting reception area dining room is included in our package small town small heater morning shower the main square local market
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1 - 5 of 144 reviews
Reviewed 7 November 2018

Nice enough basic hotel which is a bit of a walk from the interesting village which has a good local market. However we made the mistake of getting one small bag of laundry (mostly underwear and socks) done and were totally ripped off on the...More

Date of stay: September 2018
Thank Patriciacc62
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 3 weeks ago

Dear guest Thank you for sharing your experience with us. fortunately your order was resolved by our management, however I must mention that the prices of our services are reported before and can be accepted or not by the customers. For us it is important...More

Reviewed 30 October 2018

No hot water for a morning shower was not what we had in mind for our 2 night stay at this hotel. This was brought up to the hotel staff and they were checking on the problem- but unfortunately no hot water. Other than the...More

Date of stay: October 2018
Thank scottestill
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 3 weeks ago

Dear guest We thank you for giving us your opinion and at the same time we regret the mishap. We will take into account your suggestion. Thank you for staying with us. Best regards.

Reviewed 25 October 2018 via mobile

We were assigned this hotel through our Colca Canyon tour company, Giardino out of Arequipa. Location is beautiful, but that is where it ends. The room was VERY basic with a double bed and twin. There were very heavy blankets on the bed - we...More

Date of stay: October 2018
Thank Karen F
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 27 October 2018

Dear guest: We regret your opinion, however we respect it. We must mention that you did not make any complaints to our staff as we would have immediately given the solution to any of your problems. Regarding the hotels in the area, it is necessary...More

Reviewed 9 October 2018

This was a very strange stay! We were on a tour organised through SAS travel & arrived early evening following a very long day (collected 6am). We just wanted to eat something, shower & go to bed. Our room, whilst clean was very dated with...More

Date of stay: September 2018
1  Thank 6nationschampsagain
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 11 October 2018

Dear guest: We regret your opinion about our service, however it is necessary to make certain clarifications in order to provide the complete picture, then explain the reasons: 1. There is a warning where it clearly indicates that it is forbidden to place clothes, blankets...More

Reviewed 7 October 2018

We were booked into this hotel in June as part of an overnight tour from Puno to Arequipa with SAS Travel. There had been a cold snap in the area. Upon climbing the stairs and entering the room we found it extremely cold.There was a...More

Date of stay: June 2018
Thank AE1963
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 11 October 2018

Dear guest: We regret your opinion about our service, however it is necessary to make certain clarifications in order to provide the complete picture, then explain the reasons: 1. The radiator or heating is turned on by our staff hours before the arrival of the...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Breakfast Available
Laundry Service
Non-Smoking Hotel
Shuttle Bus Service
Beachfront
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
40
Price range
US$95 - US$101 (Based on Average Rates for a Standard Room)
Also Known As
Pozo Del Cielo Chivay
Location
Peru > Arequipa Region > Colca Canyon > Chivay
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
40
Price range
US$95 - US$101 (Based on Average Rates for a Standard Room)
Also Known As
Pozo Del Cielo Chivay
Location
Peru > Arequipa Region > Colca Canyon > Chivay
Photos
Traveller (348)
Room & Suite (115)
Dining (52)
Family and Play Areas (7)
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Questions & Answers
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anitaLakeWorth
6 November 2014|
AnswerShow all 2 answers
Response from Ken L | Reviewed this property |
I honestly don't know. Neither my wife nor I do much hair drying. I don't have any and hers is pretty short. I remember seeing them in a lot of rooms, but cannot say for certain if this hotel had one or not.
1
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Room Tips
"Try and secure a room they have promoted on their website."
AE1963
6 Oct 2018
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"be prepared for the weather as this is a tiny town and during winter months, it is cold"
worldtravelerSt_Paul
16 Jun 2018
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"Get an upstairs room to save noise from floorboards above."
Baridi
28 Apr 2018
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"Ask for a room with a view. 215 was nice."
EmilyMartha
16 Mar 2018
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