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Riviera Hotel Carcavelos

Overview
Rua Bartolomeu Dias Junqueiro, Carcavelos 2775-551 Portugal See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
About
Description
Opened in 2000, the Hotel Riviera is situated in a privileged area very close to Carcavelos Beach - considered to be the best of the various beaches in the area - and centrally located in relation both to More Lisbon city and other places of great historic interest such as Cascais and Sintra. Guests can make use of great facilities such as restaurant, bar, tennis court, spa, Turkish bath, sauna and two swimming pools. The shopping center Riviera is adjoined the Hotel, with 63 stores. The International airport of Lisbon is at 28Km. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Fitness Centre with Gym / Workout Room
Free Parking
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
130
Price range
US$70 - US$125 (Based on Average Rates for a Standard Room)
Location
Portugal > Central Portugal > Lisbon District > Carcavelos
Nearby
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Reviews & more
401Reviews
609Photos
15Q+A
50Room tips
Traveller rating
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  • 173
  • 92
  • 37
  • 18
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Show reviews that mention
I stayed in this hotel for 4 days with my girlfriend...I was in Portugal for business and the experience in this hotel was very positive. This hotel is very close to the train station (Lisbon is 20 minutes from Carcavelos by train)

The rooms are in good condition: they are big e
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards,
Read more
Very descent hotel with extremely polite and helping staff. Rooms are cleaned and set up properly. Small Shopping mall just round of corner gives you a choice of finding almost everything needed. Tasty welcoming glass of wine and homemade cookies awesome! Thank you for your job!
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded 2 weeks ago
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards
Read more
The staff were wonderful and the location and view are wonderful. This is attached to a small mall which is very convenient. The location is an easy walk to a good beach.
This hotel would have rated higher if it would invest a little money toward upgrades. The carpeting in the
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded 26 Oct 2018
Dear Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards,
Read more
Cleaning ladies lost my shorts and the hotel refused to reimburse the cost

Emailed the managers and don’t like their attitude in solving this issue by accusing the customer lost it ‘somewhere else’

You are a 4 star hotel not B&B
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded 9 Oct 2018
Dear Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a 10.0 review. Kind regards,
Read more
+3
We stayed at Hotel Riviera for 3 nights. The hotel is not a very ornate or modern one. It looks a bit old and outdated. The furniture and carpets everything looks old. The hair dryer in the room is something I’ve never seen. It seems to be of a different era altogether.
However,
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded 9 Oct 2018
Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel. Best regards
Read more
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorRiviera Hotel Carcavelos
The Suite at the Riviera Hotel Carcavelos
Professional photo exclusively commissioned by TripAdvisorRiviera Hotel Carcavelos
The Standard Room at the Riviera Hotel Carcavelos
Professional photo exclusively commissioned by TripAdvisorRiviera Hotel Carcavelos
The Double Room at the Riviera Hotel Carcavelos
Bagno
Previous
Do you provide pool towels for guests?
Dear valued Guest, Thank you so much for your interest in our Hotel. Yes we have pool towels for guests. A fee may be applicable. Do feel free to contact us in case we can be of further assistance. Best regards Riviera Hotel
0 votes
Do you offer day passes for the pool? If so how much are they please?
Good afternoon, Thank you so much for your interest in our Hotel. We wonder if you can be more precise. Do you mean day passes for exterior pool? Best regards
0 votes
Are there facilities in the rooms to make a hot drink?
Thank you so much for your question. We regret to inform that we do not have any facility in the room to make a hot drink, but we have a bar, a restaurant, room service, you can always ask for it, it will be a pleasure to serve you. Best regards
0 votes
Are there facilities in the rooms to make a hot drink ?
Not that I can recall, I remember getting early morning coffee from vending machine in the main reception, prior to the restaurant being open for breakfast. I suppose room service would be the other alternative. Hope this helps.
0 votes
Are the spa and the indoor pool included in the price of the hotel or do I need to pay it separately? Many thanks
Dear Mr Victor, Thank you so much for your contact it took all our best attention to it. The SPA is not managed by the Hotel so it is a exterior service, that is the reason why it is not free of charge. But we recommend you book the packages that we have available at our website most of them have free access to the SPA. Best regards
0 votes
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Previous
"Nice stay, rooms (and bathroom and shower) are clean but carpets in the halls need extra work"
"High up has best views, either of pool or towards the sea."
"Convenient location, close to see and restaurants. Easy reach to Lisbon if you want a city day out."
"See view at the front a little noisy but still ok, pool view at the back is quiter."
"Choose a room away from he local tennis courts, their dogs are left out all night and bark a lot."
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