Utopia Resort & Spa



About
Utopia Resort & Spa is an excellent choice for travellers visiting Katelios, offering a charming environment alongside many helpful amenities designed to enhance your stay.
You’ll enjoy relaxing rooms that offer a flat screen TV, a refrigerator, and air conditioning, and you can stay connected during your stay as Utopia Hotel offers guests free wifi.
Plus, Utopia Hotel offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
When you’re feeling hungry, be sure to check out Nemesis, Alou Yialou Beach Bar, and Floridita, which are some cafes that are popular with locals and out-of-towners alike.
During your visit, be sure to check out Katelios beach (0.5 mi), which is a popular attraction within walking distance of the hotel.
Enjoy your stay in Katelios!
Location
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The room was outdated and need TLC. The mattress was bigger than bed base. The pillows were flat or lumpy. The room lacked a kettle, but it did have a fridge, hairdryer, seating area and balcony.
The bathroom needs a deep clean.
The breakfast was cooked or continental- The hot food was cold!
The fruit were brown! The use of self service drinks machine inappropriate during covid times, especially when people refill drinks .
No fresh orange juice !
No snacks available for lunch . Not one Greek salad in sight. Offered a toastie or baguette for lunch.
The pool area had three pool but this was spoilt by very large inflatables, adults and children diving and bombing.
The pool lounges are wood with a very thin cushion. The worst sun lounger we have ever encountered. The bar staff played very loud music of their choice . One day at the pool was more than enough.
The spa looked nice but needs to be avoided as it’s next door to kids club so not at all relaxing.
The spa does have a freezing cold shower for those to use on a late flight.
The hotel caters for B and B Jet2 at the back of the hotel and for “ Polish “ all inclusive at front of the hotel.
This combination does not work . The hotel appears to be divided. It needs to be all polish inclusive or all jet2 .



The pool is open from 11:00 AM to 6:00 PM, which the staff strictly enforces, but even during those hours, there is no lifeguard, nor are there any sanitary measures being conducted. They claim it's for safety, but no one explained what kind of safety. The answer was simply that it’s a rule. If you complain about the level of service at the hotel, you’ll be threatened with eviction through the representative (the hotel manager won’t speak with you). The route to the beach, advertised as 250m, is true, but it is marked as “at your own risk.” I strongly recommend everyone not to go there.
The staff at the hotel could learn so much from the waiters and waitresses on the beach front, they were professional and hospitable unlike the staff at Utopia. A very disappointing stay. Would definitely go back to the island, but would most definitely not go back to this hotel.






The tennis courts are unusable.
Playhouse for children inside without toys, only tables and chairs.
You can go to the sea either by road or by the "path" around the hotel, which is not suitable for strollers.
The beaches are very nice, the sea is clean.
Unfortunately, I rate the pension as the weakest of the entire stay. Meals are repeated all the time, soups are cooked from loose mixtures. The dishes are illogically arranged (the soup is already at the end of the serving table, the bowls are on the side, etc.)
Breakfast was exactly the same every day. Lunches and dinners with slight variations: the same fruit/vegetable salads, 2 soups, always tomato plus asparagus or broth) one fish dish, one pasta, and 2x meat. Side dish always pasta, rice and potato) lunch and dinner. Snacks are always fruit (just like all day), chips and pizza. Nothing extra in terms of taste either. Misery for a 4* hotel.

The only real downsides for me are the mattresses on the bed are very hard and frankly I find laying on the pebble beach of Poros more comfortable (not at nighttime obviously). Save for the ladies on reception, the rest of the staff are miserable. A smile or a good morning greeting costs nothing and they could all benefit from some basic hospitality training. Finally, the breakfast is good. All the usual offerings to be found. The only problem is that despite the time you attend for breakfast (even when first open) the hot food is flat cold. Sort it out Utopia!! All that said, I would stay here again as this hotel is a good base from which to explore this beautiful island.



Breakfast was basic and limited if you are vegetarian (as we are), but this was adequate if you are happy to venture out for lunch and dinner. Cannot personally comment on lunch/evening menu as we did not eat on the property, but other guests commented that these two were also basic/limited.
Stayed on the North side with lovely views of the mountains. This meant the room was fairly cool throughout the day (air conditioning also helped!). Room was a little dated with some of the furniture damaged/in need of repair, including the shower head which would not stay up, but not a major concern, only a minor annoyance. Our only criticism would be that the bed was extremely uncomfortable (very hard rather than firm) which resulted in sore hips by the last day.
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