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Traveller (3299)
Room & Suite (929)
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Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool bar”(495 reviews)
“half board”(280 reviews)
“superior room”(227 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
Hotel deals
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
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Reviews (6,552)
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4,191 results
Traveller rating
1,753
1,558
590
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LanguageEnglish
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1,753
1,558
590
200
90
Show reviews that mention
All reviewspool barhalf boardsuperior roomla gomerasea viewair confantastic viewsreception stafflos gigantes cliffslovely hotelold dogs new tricksplenty of sunbedsrelaxing holidayanimation teamthomson repplenty of choicemost nights
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1 - 5 of 4,191 reviews
Reviewed 2 days ago

Overall good stay, some waiters at dinner need hospitality improvements & half way through stay the hotel suddenly stopped accepting cash. Fabulous view, very clean & comfortable. Huge variety of food at breakfast and dinner buffet

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank Jemma9806
Hotel's Favourite
Reviewed 20 March 2018

Arrival was a bit chaotic due to several buses turning up within a few minutes. Only one on reception but it was soon sorted and extra staff appeared from the back room. There was iced water available in lobby by check in but no glasses...More

4  Thank TheAlijon
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 23 March 2018

Dear Guest, Thank you so much for your very detailed feedback of your stay with us at Barceló Santiago. Your comments is very impoart to us. We inform you that as soon as we read your review regarding one of our staff members, we have...More

Reviewed 2 days ago via mobile

3 rd time going to this hotel and still very good even with having work done did not affect our hoilday. Lovely food in restaurant and outstanding in bar area. Look forward to coming back next year may stay 3 weeks.

Thank H4548ZEjanef
Reviewed 3 days ago via mobile

Arrived at the hotel and staff seemed perfect. We were shown straight to the restaurant for something to eat then back to reception to check in. We were all inclusive and that was great. Safe was €3 a night which I thought was fine. You...More

3  Thank Ron B
Reviewed 3 days ago via mobile

I really can’t fault the hotel, the staff delivered such great customer service and when we arrived we were greeted with a nice glass of bubbly. A gentleman then took us up to our room and took my suitcase and then showed us around. They...More

1  Thank xoxoxo97
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$122 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3299)
Room & Suite (929)
Pool & Beach (423)
Dining (176)
Amenities (37)
Family and Play Areas (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
natcole2015
13 June 2018|
AnswerShow all 3 answers
Response from jackie p | Reviewed this property |
The entertainment ok they have different every night but best place I found to go especially on Sunday Tuesday Thursday is Route 66 from 9.15 there are two singers on we had two fabulous nights in here and drinks are English... More
2
Votes
Simran B
12 June 2018|
AnswerShow all 3 answers
Response from CarolineDiane | Reviewed this property |
Plenty of bath towels, clean when you want them. Pool towel pay a deposit and collect at the spa reception
0
Votes
adamob544
12 June 2018|
AnswerShow all 2 answers
Response from disp12 | Reviewed this property |
The pool bar is open all day.We went to a nearby cafe for burger and chips.
1
Vote
Room Tips
"Our room (561) was near to the theatre and we experienced some noise from the entertainment."
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"Sea view, level 3 - fantastic views!"
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"avoid the ground floor rooms which lack privacy"
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"Would definitely recommend a sea view room."
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