Hotel Landmar Playa La Arena
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Hotel Landmar Playa La Arena

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About

4.0
#1 of 2 all-inclusives in Puerto de Santiago
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
El hotel Landmar Playa La Arena, situado en Puerto Santiago junto a la icónica playa de arena volcánica, es el destino ideal para quienes buscan tranquilidad y un servicio exclusivo. Las habitaciones están diseñadas para que puedas disfrutar de las hermosas vistas, proporcionando un despertar espectacular frente al mar. La amplia oferta gastronómica ofrece desde cocina en vivo hasta cenas a la carta, con lugares perfectos para relajarse y disfrutar de un cóctel. El hotel cuenta con dos piscinas, así como spa Thalasso al aire libre y una piscina Infinity exclusiva para clientes Platinum. Además, dispone de un moderno gimnasio equipado con maquinaria de última generación. El servicio Platinum, pensado para adultos, ofrece áreas reservadas con vistas impresionantes al Océano Atlántico y a la isla de La Gomera, garantizando exclusividad y confort. Landmar Playa La Arena combina servicios excepcionales y comodidad en un entorno único, asegurando una experiencia vacacional inolvidable.
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Property amenities
Free public parking nearby
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Indoor play area for children
Paid private parking on-site
Car park
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Bicycle rental
Boating
Hiking
Mini golf
Snorkelling
Tennis court
Water sport equipment rentals
Aerobics
Bicycle tours
Billiards
Canoeing offsite
Darts
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Waterslide
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage chair
Neck massage
Salon
Solarium
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Housekeeping
Private balcony
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, French, Spanish, Catalan and 4 more
Hotel links
Special Price:20% off room rate

Location

Calle Lajial 4, 38683 Puerto de Santiago, Tenerife Spain
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
Sur Reina Sofia Airport
33.6 km
See all flights
La Gomera Airport
42.8 km
See all flights
7,678Reviews1,701Q+A100Room tips

Reviews
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Detailed Reviews
hayley L wrote a review Nov 2023
+1
Hotel's Favourite
5.0 of 5 bubbles
Me and my partner stayed there for a week all inclusive in November. We had the best time ever, I would go back in a heart beat! Now the location is brilliant for someone like myself as I don’t really like a busy night life I like somewhere quiet and relaxing and the location was just that! There was a lovely coved beach about 2 min walk from the hotel, there were plenty of shops for you to buy souvenirs from and also a local small market shop for you to get any essentials needed.
The hotel itself was perfect! As soon as you walk in you are just blown away with the size of the Reception area, it’s just huge! It’s got a lovely luxury feel to it. The hotel was well looked after and clean all throughout. There were 2 pools for you to choose from with plenty of sunbeds. There’s a whirlpool also but it was FREEZING!! Very refreshing with the heat I must say. The animation team I must mention Pablo, Sandra, Mannon and one other tall lad I didn’t catch his name but they really were the highlight of our holiday! They made it so much fun being sat by the pool and there’s always lots of different activities for you to join in on.
There are plenty of food options for you to eat the Arena bar which is located next to the pool has lager on tap, help yourself to most of the drinks!
Every staff member we met were absolutely beautiful! They all work so hard.
The food options there is plenty for you to choose from and have different options in the evening for you! We never fell short of options.
The pool was cleaned each morning and all areas were jet washed.
The one thing I would mention was the toilets that are around the hotel not all of the locks work for the doors so just double check! Alongside side that the taps are automatic but again not all of them work which can be a little frustrating.
So all in all I would definitely recommend staying here! Just book it already.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Atención al cliente/recepción at Hotel Landmar Playa La Arena
Responded 15 Nov 2023
Dear Mrs Hayleylou11, We would like to thank you for choosing our hotel Landmar Playa la Arena and for sharing your detailed and positive review of your recent stay at our hotel. We are thrilled to hear that you and your partner had the best holiday ever and that you would return. Your feedback is truly appreciated. It's especially rewarding to hear that our animation team added a fun and enjoyable aspect to your holiday with a variety of activities by the pool. Your positive comments about our hardworking staff and the abundance of food options are truly appreciated. Thank you for recommending our hotel, and we look forward to welcoming you back in the future. Best regards,
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Alex R wrote a review Jan 2020
3.0 of 5 bubbles
A fair observation from my time here would be that this hotels’ priority is focusing on making as much extra money possible for guests rather than providing a great holiday experience. Basic essentials that would find in any other hotel incur extra charges here. Two examples include the use of the room safe for €3 a day and the use of an iron for €2 per 2 hours. Situated at the edge of the hotel is a lovely infinity pool with great views of the sea and surrounded by all new sun-beds and even a large hot tub. Unfortunately, the use of all these also include additional charges priced at €25 per guest, per night. To enjoy any named spirits like Smirnoff and Gordon’s will cost you an extra €14 per guest per night. To use a beach towel you must give a €10 cash deposit per towel and you’re only allowed to exchange it for a clean towel once a week.

Food and drink...very disorganised
During the day you can help yourself to basic drinks such as beer and soft drinks but anything else requires going to the pool bar but be prepared to wait as this is not always manned.
If you wanted a vodka and orange for example then you have to get the vodka from the bar staff and then go to a separate machine to get the orange yourself. In the main restaurant you can’t help yourself to drinks and they provide table service instead. Which sounds good but we were half way though our main course on two of the nights and we had to get up and go find a waiter to ask for drinks as we still hadn’t been served. Hopefully you the like the food on offer during your first day at this hotel because it will also be on offer on your 2nd day, and you’re 3rd....Not much choice on offer as described in many other reviews and not great quality. The snack bar in the pool area had a lot of flys on the table and some of the buffet food so they definitely need to invest in some ways of keeping them away from the food area.

Rooms
Rooms are done to a high standard with a large balcony and are kept very clean. TV has the main channels in English. Large bathroom with 2 showers. Had to wait until 4pm for our room to be ready which is not the check in time advertised so be prepared to wait. Cleaner came into our room at around 9 each morning which is far too early to be out the room when you’re on holiday. If you are late checking out then the hotel will charge you a full nights rate.

Pool area
Two large pools, one of which is heated to around 30 degrees. Plenty of sun-beds so don’t struggle trying to find one. Direct access onto the beach front too.
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Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperience T, Director de Relaciones Públicas at Hotel Landmar Playa La Arena
Responded 13 Jan 2020
Dear Customer, First of all I would like to thank you for choosing us for your holiday in Tenerife as well as for the time spent transmitting your experience. Regarding your comment, I would like to reply in detail. The additional charge associated with the use of the infinity pool is not for the use of the infinity pool. This service is called Platinum Club and consists of a superior category of room located on the top floors of the hotel with full coffee maker and minibar during the stay. A Dock station that will make time in your room more pleasant along with a pillow menu that will make your rest time like being in the clouds. The services do not end there, but it has special reserved areas in the main restaurant with freshly squeezed orange juice for breakfast and the possibility of booking up to 3 times our à la carte restaurant to have a dinner with a different service along with his family and thus fulfill the maximum possible experiences. Finally, the Platinum club ends with a VIP lounge with premium snacks and drinks until 12 at night in the lobby area after having spent a relaxing day in our infinity pool with jacuzzi accompanied by a Premium category snack bar. We understand that € 25 per night is not a great supplement if in return our customers enjoy these areas and extra services. The Buffet Restaurant of the Hotel offers a big choice of different kind of meals which changes daily and every service. The Restaurant apart of international food also has available six theme nights, a variety of cheese and salad stations, fish and meat dishes, pasta and rice apart of the desserts and ice cream. The buffet is based on show cooking and hot stations enabling the guest to decide the cooking time of their meal providing fresh food prepared at the moment. We are sorry to hear that our gastronomic offer did not meet the guests' expectations. We understand that taste is a personal matter and due to this the Hotel offers a large variety of both, international and local food to satisfy the preferences of all the guests. Regarding the theme of the rooms, I would like to inform you that the rate that the hotel offers to book in our hotel depends on the season and the level of occupancy but always, the price delivered to our clients is the price per night regardless of the time of Arrival of our customers. Adding that, the flight schedule is not managed through the hotel but is managed by the customers, choosing at your convenience the departure time at the destination and the time of arrival in Tenerife. Finally, we are very sorry we could not meet the expectations you had in our hotel. We welcome your comments on our establishment, any negative aspect that is appreciated by our customers is a help to improve. We hope from the heart that you can give us a chance on a new occasion to be able to change your opinion about our service and facilities.
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GrandTour20735392099 wrote a review Jan 2020
Croydon, United Kingdom
5.0 of 5 bubbles
The hotel is very impressive, has lovely comfortable seating areas inside and out. Super clean. Wine and beer from all inclusive both acceptable. Food was good, we were especially impressed with the Christmas dinner as we are seafood lovers - half lobsters, king prawns, mussels you name it. The snack bar round the pool is good if you didn't feel like going up to the main dinning area. Pleasant entertainment in the evening in the Piano bar and later in the Music Hall. 3 pools , 2 of which are in the normal package, one geared up for families and is more lively and heated with slides and sometimes inflatables , aqua aerobics and Animation team. The other pool quieter but lovely. Towels are provided from reception for a 10 euro deposit, you can change them 2 times in a week. Plenty of sunbeds so no need to save them before breakfast ! Traveled with elderly father and hired a mobility scooter for a week 105 euros - he loved it and was able to get around the hotel and down in to the town using the hotel glass lift which takes you right to the beach and the parade of shops and restaurants. There is a fridge in the room but the only down side is that if you want a kettle in your room they charge 4 euro per day so we just bought a cheap little one from a local shop and 'borrowed' cups from the bar but we had to hide the cups or the maid will take them back. All in all a lovely place to stay.
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Review collected in partnership with Be Live Hotels
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperience T, Director de Relaciones Públicas at Hotel Landmar Playa La Arena
Responded 9 Jan 2020
Dear Guest, We would like to express our sincerest gratitude for having chosen our hotel Playa la Arena. We cannot thank you enough for your positive evaluation about your recent stay with us. We would like to thank you for your compliments about our staff, especially the housekeeping, the waiters and the chefs, it really makes us happy to read that another guest was enjoyed his stay with us. Positive feedback from satisfied guests is our greatest reward – thank you. We are really proud after reading your lovely comments towards our services and facilities. We are glad to know that you had a pleasant stay with us. All our efforts are focused to reach the full satisfaction of all our guests and we are absolutely delighted to know that we achieved with you. Regarding your feedback about the services in the room, we would like to inform you that the kettle is an extra service of the hotel. Thank you for bringing our attention to your experience, as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We hope to have the opportunity to welcome you back during your next visit to Tenerife and are determined to exceed your expectations once again. Best regards,
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Vicki L wrote a review Feb 2020
Chelmsford, United Kingdom
+1
4.0 of 5 bubbles
We went away as a family of 5 adults looking for a relaxing week away. We arrived at the hotel with fantastic service and was advised our rooms had been upgraded to superior even, fantastic for my disabled mum.

We had read before we weary about the Adults Only Premium Club which we had decided to go ahead with. There are different options as part of it but we chose the best one to suit us which was an amazing addition. The infinity pool and the private bar/ food area was AMAZING, service was fantastic, all staff including the lifeguards were brilliant. The private bar area in the evening was also brilliant too, you can sit separately if you wish or you can sit out in the wonderful balcony watching the sunset. Lots of seating areas in the lobby and bar area too, it’s very comfortable and pleasant.

We had a couple of issues with the promised mini bar not arriving for two days of our stay which we had paid for. Do not put the room key near your phones or any other electronics, otherwise it wipes it and you can’t get into your room. A lot of trips to reception we had.
Also you have to pay €10 per towel (refundable) and you have to pay for an iron or kettle if you want one in the room. You can refill your bottles of water for free at any of the restaurants or bars.

Aside from these minor issues, I would highly recommend, food great, Service great, especially Victor on Reception and in all exactly what 5 adults wanted - THANK YOU!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperience T, Director de Relaciones Públicas at Hotel Landmar Playa La Arena
Responded 9 Feb 2020
Dear VickiL269, We would like to express our gratitude for your kind words and having spent your time to pass us your impressions. It is very important for all the staff members of the hotel to receive positive feedback, to know that our work is being appreciated. Regarding the small inconveniences, we would like you to know that we have taken note of all of them always with the aim of improving. Thank you for booking our hotel. We are really pleased to hear that you and your family had a lovely time here. We hope to see you again soon. Kind regards, The management
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Wendy S wrote a review Feb 2020
Norwich, United Kingdom
+1
5.0 of 5 bubbles
Landmar Hotel, Player de la Arena
We stayed here for three nights on a short break to Tenerife. The first impression on walking in to the vast, light and spacious reception area is ‘wow!’ There is so much greenery and plants with water fountains down below, it has a slight rain forest feel to it. Very cleverly designed.
Check-in was very efficient and smooth once we got to the front. It would be more helpful to have more Reception staff available at busy times.
Aside from that, everything was just about perfect!
We were allocated Room 559 which as spacious and well equipped with everything for our stay.
The bed was super king size and was 2 single beds put together. I have to say that it was not the most comfortable of beds as it was quite firm but would be ok if you prefer this.
The room safe is charged at €3 per day and is accessed by a card which (you are given on payment) and when inserted into the safe, allows you to open and lock the safe.
It was my birthday during our stay and we had the mini bar stocked with some little extras and a bottle of Prosecco which was a lovely surprise.
The pool area was vast and there were plenty of good quality sun beds. There are three pools, one sun heated and two heated including the children’s pool. You pay €10 per towel which is refunded when you hand them back to Reception at the end of your stay.
Plants and gardens surrounding the pool area and indoors were immaculately kept.
All areas, inside and out, were kept in pristine and clean condition. There are plenty of seating areas in the vast Reception area and a beautiful patio area outside with sofas, where you have an elevated perspective to watch the sunset over the island La Gomo.
There are a few negative reviews about the ‘all inclusive’ food but my view is, don’t pay for an ‘all inclusive’ hotel if you expect an ‘a la carte’ service. For me, the food was delicious, well stocked had a great variation of different foods on offer to account for all tastes and preferences. I also observed the waiting staff to work very hard being attentive and responsive to clearing the tables.
Summary:
A great place to stay in Player de la Arena (or Los Gigantes which is a short distance away), excellent accommodation, great food and service in the restaurants, immaculately clean and everything was in pristine condition. Would highly recommend and would definitely go again...
However, it would be helpful to have more than one Reception staff available at busy times as there can be a time consuming wait which stops you enjoying all that this lovely hotel has to offer!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperience T, Director de Relaciones Públicas at Hotel Landmar Playa La Arena
Responded 1 Mar 2020
Dear Wendy S, First of all, I would like to thank you for sending your comments regarding your recent stay at our Playa la Arena Hotel. The opinion of our customers is very important to us and we firmly believe that the quality of service that we strive for may only be reached by listening to our customers´ observations and suggestions. I assure you that throughout our company, our purpose is to provide a quality service beyond our guests' expectations, and we take good note of all your comments. Finally, I would like to mention that it was our pleasure to have you in our hotel and of course it will be on future occasions. Kind regards.
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Louise G wrote a review Jan 2020
Manchester, United Kingdom
+1
5.0 of 5 bubbles
Had another wonderful 2 weeks holiday at the Be Live. Our party consisted of 8 adults and 2 children staying for different periods over 20 days.
We stayed in a pool/seaview room on the 6th floor with amazing views and spotless room. The cleaning staff are all friendly and will make up the room every day if you would let them.
All the staff are welcoming and friendly as always. The lads on reception are quick, efficient and have a laugh. They helped or answered all our questions easily and all taxis ordered came immediately. The bar and waiting staff were all friendly and very hard working especially Jesus in the restaurant and Maria? In the adults club.
The food was great, some themed nights are better than others but we always found something to eat. The tapas bar is always great if you're not so hungry. The pool bar is also good in the day. If you fancy a good Sunday roast though the Blarney Stone, on the front is a must.

The 2 main pools have plenty of loungers and we never had problems getting seats together. We spent more time round the entertainment pool as we had children with us for the 1st week and the entertainment staff were amazing. They made a fuss of the children but left the adults alone if you didn't want to join in. This pool is heated but the quiet pool is not so can be a little cool.
We upgraded to the adults club for 3 days on the 2nd week as we just missed out earlier in the year and it was well worth it. We only did 3 days as our Swedish friends had arrived and couldn't upgrade but it was definitely worth it. There's a large hot tub, the pool is lovely, and the food area is clean with delicious food and self serve premium drinks. Thanks to the chef and staff who are continuously checking the food is replenished and the area is cleaned. There is also a separate lounge near the piano bar with drinks, snacks, tv and computer. You also get a separate area in the restaurant with better wine.

We didn't see much of the evening entertainment as we spent a lot of time with local friends at the Blarney Stone and Legends on the front and also had a couple of nights out in Los Gigantes but the ABBA night is great and the music in the piano bar is always a nice change.
Another amazing holiday and have just booked for November, adults club, and cannot wait to return.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperience T, Director de Relaciones Públicas at Hotel Landmar Playa La Arena
Responded 9 Jan 2020
Dear Lou, In the first instance, we would like to thank you for having chosen Hotel Playa la Arena during your recent visit to Tenerife and for having taken some of your valuable time to share your experiences with us. We cannot thank you enough for your positive evaluation. It is a pleasure to read that you have enjoyed our installations of Platinym Club (previous Adult Club). We are glad to know that you had a pleasant stay with us and you have found our staff friendly and helpful specially our reception staff, Jesus and Maria, they make a daily effort to continue improving and to achieve our guest's satisfaction. We hope to have the opportunity to welcome you back during your next visit to Tenerife and are determined to exceed your expectations. Best regards, Guest Experience Team
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pammiebee wrote a review Feb 2020
Sheffield, United Kingdom
5.0 of 5 bubbles
We spent one week here and found an excellent hotel in a great location.
It is very large and we wouldnt normally stay in one so big but it was a late booking so we went for it and found it was lovely. Our room was huge with a large bathroom with shower cubicle AND a bath. Massive queensize beds and nice decor.
and a large balcony. Playa arena is a small resort with a handful of shops bars and restaurants and if you turn left out of the hotel and keep walking you come to a coastal path with more nice restaurants overlooking the sea and then yet more in the resort of Los Gigantes Playa Arena beach is a good size but the sea was very rough. The hotel was fabulously clean everywhere and plenty of seating and sunbeds around the pools. Food was of good quality and varied and plentiful The all inclusive drinks were fine and large measures were poured. The mixers are fine too despite what one reviewer said, they were very good quality we found. The only thing I didnt like was the local brandy. Our first 5 days here were peaceful and quiet then ( we didnt realise) half term occured and the last 3 days were very busy and noisy so avoid school holidays if you are like us and allergic to children!! The only negatives are : the dining hall is massive impersonal and too busy and noisy so we tried the tapas bar a couple of nights which is quieter and the al a carte restaurant was a nice change but you ony get to use this once in your 7 days which is a pity as I woud have paid a little to use it more. Hand sanitisers are not prominnent enough in the snack bar and there was only one in the main restaurant and not used much A maitre d on the door would be a nice touch and the enforcement of sanitisers would be welcome. Lots of the kids were using their fingers and hands to handle the food which was off putting. Just one more thing take a stand alone mirror ladies for doing your hair as there is no plug socket near a mirror ! All in all an excellent week and we would have no problem recommending this hotel
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: We asked for a quiet room and got one on the side overlooking a road but you could see the sea...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperience T, Director de Relaciones Públicas at Hotel Landmar Playa La Arena
Responded 1 Mar 2020
Dear Pammie B_12, We would like to express our gratitude for your kind words and having spent your time to pass us your impressions. It is very important for all the staff members of the hotel to receive positive feedback, to know that our work is being appreciated. Thank you for booking our hotel. We are really pleased to hear that you and your family had a lovely time here. We hope to see you again soon. Kind regards, The management
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Dave W wrote a review Feb 2020
Newbury, United Kingdom
5.0 of 5 bubbles
Location of hotel is great, right on the front of Playa del Arena, with shops and restaurants a stones throw away.

Every member of staff is polite, smiling and helpful, from the reception to bar to cleaning staff. There are also a lot of staff, which isn’t always the case at AI hotels.

Food and drink is excellent, and if staying for a week you will have the option to book a la carte for one night, which I would recommend. The standard restaurant food is the best AI we have had in Europe, and includes themed nights and live cooking stations. Oriental and Italian nights were the best. There are plenty of salad, pudding and ‘plain’ options for the fussy eaters. Beer, wine (all colours) and gin were unexpectedly very good. Cocktails, alcoholic and non-alcoholic, are all slush by the pool. Very refreshing, but incredibly sweet if left to melt. Decent selection of soft drinks, and the hot drink machines gives good coffee. Drinks are mostly self service which works well.

There is a large entertainment team, 9 or so, who run activities throughout the day. They all work hard, are very good and will try to get everyone involved without being pushy.

Entertainment is hit and miss in the main area, but there is normally a good pianist/guitarist in the piano (lobby) bar 7-10ish.

There are multiple professional photographers around the pool and you have the option to buy photos (7EUR for electronic or 10EUR for print). Beware no prices are written anywhere. If interested in a private photo shoot, i strongly suggest agreeing final photo price in advance to avoid late surprises or disappointment.

The hotel is modern, well maintained and very clean throughout. Overall an excellent hotel and would recommend for couples or families!

Final Tips:
If you’ve hired a car, there is plenty of free public parking in the roads around the hotel, rather than paying for underground hotel parking

‘Side sea view’ rooms actually have an excellent sea view. We were in one of these on the north side of the hotel, and this has an excellent view of the sea and Los Gigantes cliffs.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperience T, Director de Relaciones Públicas at Hotel Landmar Playa La Arena
Responded 1 Mar 2020
Dear H2045JUdavew, We would like to express our gratitude for your kind words and having spent your time to pass us your impressions. It is very important for all the staff members of the hotel to receive positive feedback, to know that our work is being appreciated. Thank you for booking our hotel. We are really pleased to hear that you and your family had a lovely time here. We hope to see you again soon. Kind regards, The management
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JD wrote a review Mar 2020
Christchurch, United Kingdom
2.0 of 5 bubbles
Our two-week standard, limited sea view room/balcony directly overlooked an adjoining building site. We were told all standard rooms overlooked the building site and we could change to another higher standard room (still overlooking the building site) for an extra 10 euros per day or to a sea/pool view room for an extra 20 euros per day. If Tui had told us this before booking/travelling, we would have had the choice either to stay elsewhere or pay the 2 week pre-arrival online reduced price for the sea/pool view room of £97 instead of 280 euros. We felt we had been mis-sold our holiday, Tui and the reception staff were very unhelpful and they refused to change our room.
Eating in the restaurant can be a nightmare, it's often very difficult to find a table. Large sections of the restaurant are sectioned off, even when busy, or have signs on them e.g. 'Bridge Club' (even though these tables are never used).
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Manager, Otros at Hotel Landmar Playa La Arena
Responded 12 Aug 2021
Dear Janedawkins, Thank you for choosing our resort for your stay and for sending us your feedback. We are very sorry that your experience did not met your expectations. We have taken note of your comments and we will use them to continue to improve our service. Kind regards.
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Stephanie B wrote a review Feb 2020
Ilkeston, United Kingdom
+1
5.0 of 5 bubbles
We have just returned from a 7 day holiday and were very impressed from start to finish. There is certainly a wow factor when you walk in with marble pillars and glass lifts in the atrium. Professional staff on check in and we were soon in our room.

The bedrooms are spotlessly clean and bright. The beds are two single pushes together and there is also a sofa. The bathroom we had included a shower cubicle as well as a bath with a shower over it. The room had a lovely balcony and we were on the front of the hotel. In this position there balcony doesn’t get much sun but there are rooms on the other side of the hotel but at a supplement.

Huge choice in the Buffett restaurant and the food was lovely. Hot and tasty. During the day the pool bar serves snacks including hot dogs and burgers and in the evening this area turns into the A la Carte restaurant. All Inclusive guests can eat here once per week and again the food was lovely.

Drinks wise the basic package serves local spirits which were fine. Wine, Prosecco and beer are on tap and you help yourself.

Entertainment was pretty good and most seemed to enjoy it.

The pools were lovely and there were plenty of sun beds.

Great quality hotel we’ll definitely go back
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperience T, Director de Relaciones Públicas at Hotel Landmar Playa La Arena
Responded 1 Mar 2020
Dear StephanieB1385, Thank you very much for the excellent comments about our Hotel in your recent stay. Thanks for the positive comments about our fantastic and helpful staff. Thanks also for the good comments about our great buffet and immaculately clean. These are great comments which help us to continue growing and providing our customers the best of us. I will personally send to all the staff your good comment about the Hotel. Thanks for recommending our hotel and we are looking forward to welcoming you and your family once again. Kind regards.
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Margaret B asked a question May 2024
2 contributions1 helpful vote
Is it true that you can only change your pool towels once a week? TIA
Answer from sadLsore1
Godalming, United Kingdom91 contributions94 helpful votes
No this is wrong. You pay a deposit at reception for a towel card and you use this to exchange for towels at the pool hut. At the end of the day you hand your used towel back and they give you a card back and you can do that as often as you like. The deposit for the card is returned at the end of your stay.
Brian M asked a question May 2024
Birtley, United Kingdom29 contributions1 helpful vote
What is all inclusive plus at this hotel with jet 2 please?, tia.
paul c asked a question May 2024
Nottinghamshire, United Kingdom
Are smart tailored shorts OK in the restaurant for the evening meal
Answer from Linda I
Ramsbottom, United Kingdom57 contributions29 helpful votes
Yes, just no bare chests!!!!
Laura F asked a question Apr 2024
Biggleswade, United Kingdom5 contributions12 helpful votes
isd this family friendly and is it accessible
Answer from Emma F
Wiltshire, United Kingdom55 contributions2 helpful votes
Depends how you define family friendly! No kids pool at the hotel with kids slides etc. lifts to all floors but might be worth noting the hotel sits into the hill, so lots of levels. A great hotel though
Answer from Seaside66432285622
2 contributions4 helpful votes
We went in May at 9am every day and there were already people there. Not sure what time their cards let them in but it all felt quite relaxed.
Oudkarspel S wrote a tip 16 Jun
1 contribution
5.0 of 5 bubbles
"Rent a car from the hotel and make your own trips. "
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Sam B wrote a tip 12 Jun
8 contributions2 helpful votes
4.0 of 5 bubbles
"Stop people using their balcony after 11pm as quite often they wake others with the constant movement of the patio chairs and the door"
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Jamie-Lee wrote a tip 11 Jun
1 contribution
5.0 of 5 bubbles
"Not much around the hotel but everything you need is in the hotel and location is on the beach we got a private taxi and took 35 mins airpor"
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Trina wrote a tip 9 Jun
West Midlands, United Kingdom18 contributions4 helpful votes
5.0 of 5 bubbles
"Great for disabled People with mobility problems "
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Sunloverr1 wrote a tip 1 Jun
England, United Kingdom174 contributions76 helpful votes
4.0 of 5 bubbles
"Avoid a room above the outside seating area if you go to bed early as it is very noisy"
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Not the right property for you?
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PRICE RANGE
$273 - $371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
be live playa la arena hotel puerto de santiago, spring hotel santiago del teide
FORMERLY KNOWN AS
Be Live Experience Playa La Arena
LOCATION
SpainCanary IslandsTenerifePuerto de Santiago
NUMBER OF ROOMS
432
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL LANDMAR PLAYA LA ARENA - All-inclusive Resort Reviews & Price Comparison (Puerto de Santiago, Spain) - Tripadvisor

Frequently Asked Questions about Hotel Landmar Playa La Arena
Which popular attractions are close to Hotel Landmar Playa La Arena?
Nearby attractions include Playa de la Arena (0.3 km) and Highland Paddy 2 - Playa De La Arena (0.3 km).
What are some of the property amenities at Hotel Landmar Playa La Arena?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Landmar Playa La Arena?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Hotel Landmar Playa La Arena?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Landmar Playa La Arena?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Landmar Playa La Arena?
Conveniently located restaurants include Delhi Darbar, Poggetto Ristorante Italiano, and La Quinta Restaurante.
Are there opportunities to exercise at Hotel Landmar Playa La Arena?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Landmar Playa La Arena have airport transportation?
Yes, Hotel Landmar Playa La Arena offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hotel Landmar Playa La Arena offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Landmar Playa La Arena?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Dutch.
Does Hotel Landmar Playa La Arena have any great views?
Yes, guests often enjoy the city view available here.
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