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About
3.5
#20 of 51 hotels in Kanpur
Location
Cleanliness
Service
Value
Our 34 Tastefully appointed spacious rooms have been thoughtfully designed keeping in mind all the modern day luxuries that the cosmopolitan life has to offer. With utmost sensibility and an eye for detail, every room is poised to cater to your every need, when away from home. Our hospitality is tuned to ensure that your stay with us is truly refreshing
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Hindi
Location
1078, KDA Colony Road Near, KDA Chauraha, Kanpur 208010 India
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Average standard hotel with low maintenance and staff shortage. Staff tried their best but Hotel not equipped to handle if all rooms get booked. Has a bundled dinner offer which should be avoided at all costs - delayed service, average quality food. Avoid the Hotel if you are looking for quality non veg food
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip:Â Avoid food. Average hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Newly opened and rooms are spacious and neat. Food quality is ok and tasty. Enjoyed the stay and love come again. Front office persons are very cooperative and helping nature. The swimming pool is yet to be ready. Overall the Hotel is OK.
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Date of stay: October 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1. Housekeeping is poor, seems staff comes in room for keeping toothbrush only. Room floor was dirty, foods which were lying at floor they didn't clean at it. 2. Always I have to call and ask for shaving kit shoe shiner which they are supposed to keep while cleaning the room. 3. Breakfast quality is poor, low quality fruit offered ( only pappaih and apple, quality is low), low quality cakes offered in breakfast. Apart from that in main course of breakfast only poori and idli offered ( taste is not ok). 4. Even staff don't have courtesy to keep water in glass at breakfast table always I have to ask for it. 5. Today I asked for poori which I didn't get even after 15 minutes which as a customer I expect it should be available at buffet table. I finish my incomplete breakfast because I could not wait such long and doesn't seems good keep asking. 6. Tea taste is pathetic and also when ordered it takes 10 minutes time for your team to serve it.
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Date of stay: October 2019
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip:Â Not sure as i have not explored many rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from heavenviewclarksinn, Manager at Heaven View Clarks Inn
Responded 3 Nov 2019
Dear Mr. Nasim, Namaste from Heaven View Clark's Inn Kanpur, Thank you for taking the time to share your experience. It was wonderful to have you at our hotel and it is always great to get feedback from our loyal guest like you which help us to improve. We assure you of our continued efforts to innovate and bring to you and all our guests enriching and inspiring experiences. We deeply value your patronage and look forward to welcoming you back with lots of excitement soon. I remain at your disposal always and please do not hesitate to reach out to me for any assistance at the hotel. We will do all we can to ensure you have a truly delightful experience always. Thank you Warm Regards Shikhar Dubey.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Never book a banquet here. They have cancelled my banquet booking which I did for my sister marriage. How terrible it would be that you do a proper booking for your sister's marriage and fee days before you come to know that it is cancelled. They didn't even talk properly and no compensation was offered. I even written to Clarks inn hotel and did not get any response.
Pathetic service actually. They may cancel your marriage booking if they get bigger party or any other offer. Better to avoid this place for function. we requested Mr. Nikhil of banquet that why you did this - he has no answer.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The overall stay was extremely comfortable and more than expected. Keep up the good work. The food was excellent. The house keeping made it sure that all was too good. Special mention to Aarna for great hospitality. It was lovely meeting the staff, everyone was so friendly
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Date of stay: May 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing place to stay and have courteous and attentive staff. Best amenities available and various options in room menu available. Will be glad to come back again soon! Marriage gatherings and Indian cuisine restaurant available. Special thanks to Mr. Shikhar who helped me to check in smoothly.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very good maintained hotel. Rooms are spacious. I had a short but wonderful stay. The whole staff is extremely courteous prompt and forever smiling. Nice gym. Enjoyed the stay very much.
Akshay Mehra.
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Date of stay: September 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The property and rooms have basic decoration, but are comfortable - I actually slept great. The property is quiet, and the staff couldn't be nicer - willing to help in any way they can. Most importantly, it was extremely clean, which is always the most important thing in a hotel! I enjoyed my stay - thanks for having me!
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Date of stay: August 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
While coming to this hotel I was a bit anxious and precautious at the same time as the property is relatively new did not have much references and review yet decided to come. But initially it back fired bcz of the laid back attitude of the front staff but when the check in started they were all a jet machine and whoooossshhh everything happened in a jiffy as quick as ever. Stayed for three nights and it was great. Staff is so courteous that will do anything for customer service and that is what makes them excel I would say.
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Date of stay: June 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If order tea, feel fortunate if you get it the next day, that too in smelly dirty PLASTIC cups. (They say hot liquid in plastic causes cancer). There are no buckets and mugs in bathrooms. Beware senior citizens or people with knee pain. You don’t have any stool to sit and bathe. Rooms are not checked before guest moves in. Many don’t have towels even. Service is pathetic. The hotel supposedly belongs to some politician, so arrogance is everywhere to see. Your small requests are treated with contempt. Property is good but location VERY bad to say the least. Area has high air pollution. To summarise - AVOIDABLE.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Kanpur area.
PRICE RANGE
$44 - $50 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshKanpur Nagar DistrictKanpur
NUMBER OF ROOMS
34
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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