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Te Aroha Holiday Park and Backpackers

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Traveller (47)
Room & Suite (26)
Pool & Beach (5)
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Overview
  • Excellent27%
  • Very good36%
  • Average13%
  • Poor8%
  • Terrible16%
Travellers talk about
“flying fox”(27 reviews)
“hot pools”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Family Rooms
Kitchenette
Pets Allowed
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (214)
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Traveller rating
56
71
25
18
34
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LanguageEnglish
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56
71
25
18
34
Show reviews that mention
All reviewsflying foxte aroha holiday parkhot poolsgreat playgroundpoppy cottageadventure playgroundtwo nightsobstacle courseenjoyable staystayed one nighta great place to stayspa poolrail trailannapossumscampingkitchen
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1 - 5 of 204 reviews
Reviewed 24 April 2018

After arriving we quickly made the decision to leave (no refund), and it was a good decision. Very unwelcoming, poor services and unkept. Not what was expected from the pictures online. Would not recommend.

Thank 877jacquiw
Response from AnnaTeAroha, Owner at Te Aroha Holiday Park and BackpackersResponded 25 April 2018

Sorry to read your review. Not sure from your review which room you were shown and what the issue was regarding the service. We are always here to help.

Reviewed 4 April 2018 via mobile

The negative reviews here are a little misleading, especially the ones from fellow kiwis. I can only assume that they don't travel often and/or at all. We payed 54 dollars for a night in a room with queen size bed and two bunks. I challenge...More

Thank 00120012
Response from AnnaTeAroha, Owner at Te Aroha Holiday Park and BackpackersResponded 5 April 2018

So happy to see your great review, thank you. It makes it so much fun caring for my guests when seeing that what we offer here is matching expectations and in some cases exceeding them.

Reviewed 3 April 2018 via mobile

50$ for 2 people (sleeping in our car in non-power site) - The pools were completely empty, the ״hot pool” was filthy and cold, the common room with sofas, billiard and piano was locked 24/7 (I saw people cleaning there in the morning. What the...More

Thank Elironmage
Response from AnnaTeAroha, Owner at Te Aroha Holiday Park and BackpackersResponded 5 April 2018

Thank you Elironmage for commenting and I am sorry to read about your bad experience here. We take pride in our facilities up keep so it is great to see that you found our toilets and showers and the games room clean and tidy. We...More

Reviewed 21 February 2018 via mobile

Went there because in hotels.com the room description says private hot tub which it doesn’t exist. We complained at the owner and she said that more people complained but the website let her go with it. She wouldn’t give us the money back for the...More

Thank noram399
Response from AnnaTeAroha, Owner at Te Aroha Holiday Park and BackpackersResponded 23 February 2018

Thank you, Noram for your feedback. Apologies for the miss understanding in relation to the hot pools here. There are two options for our guests to enjoy: One SPA pool, permanently operating , with massage jets, available for private (paid) bookings and a second one...More

Reviewed 18 February 2018

I know Anna is going to reply to this with all her excuses and she may sound very reasonable, but beware - she is NOT reasonable and is a stubborn, greedy cheat. Here's our story: We booked here along with another family as part of...More

2  Thank HunnybunnyKate
Response from AnnaTeAroha, Owner at Te Aroha Holiday Park and BackpackersResponded 21 February 2018

So sorry , Kate for all the trouble I have caused you and your friends, I assumed that compensating you both for some of the fees would have settled this unhappy situation. but thank you for your earlier feedback (through another site) commenting positively about...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Spa
Outdoor pool
Details
Price range
US$38 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$38 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (26)
Pool & Beach (5)
Dining (2)
Family and Play Areas (2)
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Room Tips
"Make SURE the accommodation YOU BOOK is the one you're GOING TO GET!!!!!!!!!"
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"Some road noise, but not a major."
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"Take good note of the room booked, as you probably wont get it"
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"Make sure you have a backup plan eg sleep in the car"
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