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Te Aroha Holiday Park and Backpackers

211 reviews
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Traveller (47)
Room & Suite (26)
Pool & Beach (5)
Overview
  • Excellent27%
  • Very good36%
  • Average13%
  • Poor8%
  • Terrible16%
Travellers talk about
“flying fox”(26 reviews)
“hot pools”(12 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Family Rooms
Kitchenette
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviews (211)Write a Review
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55
71
25
17
33
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All reviewsflying foxte aroha holiday parkhot poolsgreat playgroundpark settingpoppy cottagefour night stayadventure playgroundown cookingbudget accommodationhard workerfresh flowerspedal carslovely country settingsmall camptwo nightsobstacle course
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1 - 5 of 201 reviews
Reviewed 5 days ago via mobile

Went there because in hotels.com the room description says private hot tub which it doesn’t exist. We complained at the owner and she said that more people complained but the website let her go with it. She wouldn’t give us the money back for the...More

Thank noram399
Response from AnnaTeAroha, Owner at Te Aroha Holiday Park and BackpackersResponded 3 days ago

Thank you, Noram for your feedback. Apologies for the miss understanding in relation to the hot pools here. There are two options for our guests to enjoy: One SPA pool, permanently operating , with massage jets, available for private (paid) bookings and a second one...More

Reviewed 1 week ago

I know Anna is going to reply to this with all her excuses and she may sound very reasonable, but beware - she is NOT reasonable and is a stubborn, greedy cheat. Here's our story: We booked here along with another family as part of...More

Thank HunnybunnyKate
Response from AnnaTeAroha, Owner at Te Aroha Holiday Park and BackpackersResponded 5 days ago

So sorry , Kate for all the trouble I have caused you and your friends, I assumed that compensating you both for some of the fees would have settled this unhappy situation. but thank you for your earlier feedback (through another site) commenting positively about...More

Reviewed 2 weeks ago via mobile

We had many family members staying in Te Aroha for a reunion. We had an awesome weekend and it could have been a lot better if the people running this place were more reasonable. One family of 3 was charged an extra $250 for upgrading...More

1  Thank D R
Response from AnnaTeAroha, Owner at Te Aroha Holiday Park and BackpackersResponded 2 weeks ago

So sorry to read your feedback, DR. Great to read that you had an awesome weekend. You are correct, for the upgrade an additional fee was charged but discounted to account for previous payments already made.. Unfortunately cancellation of the original room was received on...More

Reviewed 5 weeks ago via mobile

The park had a lot going for it. Spectacular location backed by the mountain and really felt like you were away from it all. We stayed in a cabin called Apple next to the swimming pool and were surrounded by tropical flowers. This campground is...More

Thank JasonandKatieC
Response from AnnaTeAroha, Manager at Te Aroha Holiday Park and BackpackersResponded 3 weeks ago

Thank you Jason and Katie. Great photos, thank you for posting these. I can t wait to get back into gardening again to make the Park look even better.

Reviewed 5 January 2018 via mobile

We stayed 3 nights in the Edelweise cottage. Nice small self contained unit but the kettle was old & rusty, so we brought a cheap brand new one from countdown up the road & left it there. The duvet needs to be replaced because it's...More

Thank sophiechungson
Response from AnnaTeAroha, Owner at Te Aroha Holiday Park and BackpackersResponded 14 January 2018

Thank you, Sophie for your feedback and nice touch to leave us with a kettle replacement, I had stored it with "left property" expecting a call from you some time. We have since boiled our other kettle with vinegar which removed most of the iron...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Spa
Outdoor pool
Details
Price range
US$40 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$40 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (26)
Pool & Beach (5)
Dining (2)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Make SURE the accommodation YOU BOOK is the one you're GOING TO GET!!!!!!!!!"
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"Some road noise, but not a major."
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"Take good note of the room booked, as you probably wont get it"
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"Make sure you have a backup plan eg sleep in the car"
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