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Galaxy Hotel

Traveller (3244)
360
Panoramas (16)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
As one of the five hotels in Galaxy Macau, the Galaxy Hotel’s 1,500 rooms and suites represent an evolution of resort accommodations. Luxurious and beautiful, these contemporary rooms offer five-star amenities throughout and stunning views that stretch to the city or water landscape. Guests staying at Galaxy Hotel also enjoy free access to the world's largest skytop wave pool and many other recreational facilities and over 120 dining outlets at Galaxy Macau. All rooms at Galaxy Hotel afford guests a level of deep comfort that conveys a kind of respect that only a host with true Asian Heart can present.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Bar/Lounge
Spa
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family Resort
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages
3,218Reviews
3,458Photos
92Q+A
100Room tips
Traveller rating
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  • 760
  • 152
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Popular mentions
What you see is what you get. Very classy and affordable at the same time. Staff are friendly, rooms were super clean, very accessible location. You can never go wrong with Galaxy. Trust me. 🥰😊 If you wanna experience living like a princess in Macau, book them.
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Review collected in partnership with this hotel
Response from QAManagerQ, Manager at Galaxy Hotel
Responded 2 days ago
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
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I enjoyed very great time in galaxy. expecially, i satisfied with swimming pool, in grand deck, i never seen very huge, various facilitis in swimimin pool, also all employees are very kind and nice greeting, my mother are very safistied too!!!! i'll visit again galaxy soon !
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Review collected in partnership with this hotel
Response from QAManagerQ, Manager at Galaxy Hotel
Responded 2 days ago
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
Read more
The hotel has clean and cosy rooms as well as public spaces, there is friendly and helpful staff and last but not least, there is a lot of options to enjoy the time. Summary: we had there a very good rest.
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Review collected in partnership with this hotel
Response from QAManagerQ, Manager at Galaxy Hotel
Responded 1 week ago
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
Read more
A complex that offers you more than a casino, or more than what a hotel can give you. In the complex, lots of other entertainment and wide range of eaterlies available. Shopping at ease and good chocies.
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Review collected in partnership with this hotel
Response from QAManagerQ, Manager at Galaxy Hotel
Responded 1 week ago
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
Read more
We met again galaxy , it’s always my first choice hotel in this hotel. This time we’ve stay for my moms birthday , she really had a good time and enjoy her Day especially When she got her surprise birthday cake from the hotel. Thank you so much. Our family enjoyed the beautiful
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Response from QAManagerQ, Manager at Galaxy Hotel
Responded 1 week ago
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
Read more
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel
The Royal Suite at the Galaxy Hotel
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel
The Royal Suite at the Galaxy Hotel
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel
The Premier Suite at the Galaxy Hotel
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel
The Premier Suite at the Galaxy Hotel
Bathroom view
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Dear Valued Guest, Thank you for your enquiry. Please allow us to get in touch with your via the reservation hotline: (+853) 2888 0888 in order for us to provide further assistance to your reservation. We are looking forward to hear from you. Best regards, Cherry Quality Assurance Manager
0 votes
Dear Valued Guest, Thank you for your enquiry. Galaxy Hotel twin rooms come with two single beds (each bed is 1.25m x 2m / 4ft x 6.5ft). It can accommodate maximum 3 adults or 2 adults and 2 children (aged 12 or below). The third occupying guest (aged 13 or above) or requesting an extra bed is subject to a surcharge of HKD 388.00 plus 10% service charge and 5% government tax per night. Moreover, we are delighted to inform you that our Galaxy hotel registered guests are entitled complimentary entrance allowance to Grand Resort Deck. Yet, the Grand Resort Deck will be closed for winter maintenance from 17 Dec 2018 and the tentative reopening day will be mid-March 2019. However, we are delighted to inform you that the Heated pool and Jacuzzi will be opened daily from 07:30 – 22:00hrs during the winter maintenance period. Should you need our further assistance, please do not hesitate to contact us via the hotel direct website. Thank you for choosing Galaxy Hotel and we hope you will have a memorable stay with us. Best Regards, Cherry Quality Assurance Manage
1 vote
Dear Valued Guest, Thank you for your enquiry. The Grand Resort Deck will be closed for winter maintenance from 17 Dec 2018 and the tentative reopening day will be mid-March 2019. However, we are delighted to inform you that the Heated pool and Jacuzzi will be opened daily from 07:30 – 22:00hrs during your stay period. If you need our further assistance, please contact us via the hotel direct website. For the latest activities, especially Christmas celebrations & events at Galaxy Macau, please stay tune on our hotel website. Thank you for choosing Galaxy Hotel, and hope you’ll have a memorable stay with us. Best Regards, Cherry Quality Assurance Manager
0 votes
Dear Valued Guest, Thank you for your enquiry. Regarding to your question, we regret to inform that we do not offer room package with complimentary ferry tickets at this stage. Nevertheless, please feel welcome to approach Galaxy Tour & Travel located at the Crystal lobby for purchasing the ferry tickets. Galaxy Tour & Travel operation hours is from 0900 to 1830hrs daily. Please do not hesitate to contact us should you need our further assistance and we look forward to welcome you to Galaxy Macau. Best Regards, Cherry Quality Assurance Manager
0 votes
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Dear Valued Guest, Thank you for your inquiry. Please be informed that the Grand Resort Deck winter maintenance usually schedule from the beginning of December to end of February. Some facilities will be closed periodically(Skytop wave pool, Skytop rapids etc.) However, the heated pool inside Grand Resort Deck is remained operational as usual from 0730hrs – 2200hrs. Please visit our hotel website for discover more about the Grand Resort Deck and the updates. Do not hesitate to contact us should you need our further assistance. We look forward to welcome you at Galaxy Macau! Best Regards, Cherry Quality Assurance Manager
0 votes
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12345619
"Royal Suite Room"
"If you take advantage of the promotion, you'll have a better experience."
"Pay more for the resort view"
"poor check in for booking and payment person Yang Teik Kien to wait until 7.00pm to check -in"
"Pool view, odd number,high floor,non smoking"
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PRICE RANGE
US$161 - US$510 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1500
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