Universal Hotel Perla
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Universal Hotel Perla

Calle Murta S/N, 07687 S'illot, Majorca Spain
Traveller (423)
Panorama at the Universal Hotel Perla
360
Panoramas (8)
Room & Suite (109)
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About

4.0
#2 of 18 hotels in S'illot
4.7 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Universal Hotel Perla, facing the S’Illot beach and on the sea promenade, is a 4* hotel that has been completely renovated in a modern style, perfect for couples and families alike. Known for being a hotel with exquisite yet friendly customer service,our guests come back year after year thanks to our wonderful staff. The Universal Hotel Perla is famous for its delicious cuisine in its buffet restaurant, as well as varied and complete Premium All Inclusive packages with exclusive cocktails and table service. You can also enjoy our newest facilities including the new outdoor pool and the Sky Bar on the 7th floor. This modern hotel with spectacular sea views is undoubtedly a place you will want to return to again and again.
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Property amenities
Free public parking nearby
Public wifi
Pool
Bar / lounge
Beach
Game room
Children Activities (Kid / Family Friendly)
Car hire
Restaurant
Breakfast buffet
Snack bar
Rooftop bar
Hiking
Snorkelling
Billiards
Entertainment staff
Evening entertainment
Massage
Baggage storage
Concierge
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Desk
Private balcony
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Wardrobe / wardrobe
Private bathrooms
Hair dryer
Room types
Ocean view
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, French, Spanish, German and 1 more

Location

Calle Murta S/N, 07687 S'illot, Majorca Spain
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Palma Mallorca Airport
54.6 km
See all flights
Mahon Airport
79.3 km
See all flights
536Reviews111Q+A69Room tips

Reviews
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Detailed Reviews
luvhols25 wrote a review Oct 2021
Skegness, United Kingdom
4.0 of 5 bubbles
I enjoyed my stay at Hotel Perla. The food was very tasty but little disappointed that they had no theme nights in the restaurant ie. Asian or Spanish food. I have always enjoyed these. There are NO kettles provided. My room was a corner one and I had to be very careful about banging my toes on the doorstop in the bathroom as it was a tall one right next to the toilet. Very dangerous was worried about breaking my toes so extreme caution was taken. Great to have walk in showers. The hotel staff are brilliant not a bad word to say about anyone. They worked hard all week. It was the last week before winter shut down. The drinks were good and I was on AI. The Pina Colada’s were freshly made very nice. Sunbeds by the pool could be reserved at a cost. Tags were put on the front leg of the bed so you could see if they were reserved. Pool towels €6 a week plus £10 deposit. I think the tourist tax was around €26 paid on arrival and a safe could be rented around the same cost. Masks were a priority in the hotel except when eating or sat in bar having a drink. Fridge in room. This I felt was a good thing and pretty much adhered to. Great Saga rep Mark. Sky bar was closed but you could sit out on roof terrace at times. Supermarkets right outside hotel so handy for water. Nice hotel. Nice promenade
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Date of stay: October 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Magdalena Portillo, Director General at Universal Hotel Perla
Responded 29 Oct 2021
Dear Luvhols, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Universal Hotel Perla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan T wrote a review Oct 2022
5.0 of 5 bubbles
Hotel is right on the beachfront. If you have walking difficulties, or cases, a lift to the left of the entrance will take you up to reception avoiding the steps. The hotel is spotlessly clean, and the staff are cheerful and hard working.

The rooms aren't overly large,and are a little limited on storage, but are well presented, and have a fridge, safe and plenty of plug sockets. Wifi was good. The shower and complimentary products were excellent.

Entertainment was 3 times a week, and there is a small smoking area at the front of the hotel terrace. The drinks available on the all inclusive package were very good.

Sa Coma is a short stroll over a little bridge, and the busier resorts of Cala Millor & Cala Bona can be reached by the little tourist train, (€5 return,) or taxi for around €8 and €11 respectively.

All in all, a lovely hotel, in a wonderfully tranquil area.

The food was overall pretty good. Fish, veal, pork and chicken did seem to be the staples, but there were daily additions such as steak, lamb, duck etc. The soup was labelled very generically as 'cream of vegetable' but did change in taste and appearance daily.
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Date of stay: October 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Even room numbers were on the sunnier side of the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Magdalena Portillo, General Manager at Universal Hotel Perla
Responded 21 Oct 2022
Dear Susant, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regrads Universal Hotel Perla
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Caroline G wrote a review Nov 2021
5.0 of 5 bubbles
We are a family of four and had an excellent week in Universal Hotel Perla. The whole hotel has been recently refurbished and is very nice throughout. Lovely large bar/lounge, excellent pool and pool area which is totally immaculate. The rooms are very nice and look recently decorated - great bathrooms and very spacious. Large balconies to each room. The location is about 50 yards to the beach and S'Illot is a lovely small resort with sandy beach and great choice of restaurants and bars. Excellent value for money. We ate breakfast at the hotel every day and it was really good with a lovely selection of fresh fruit, pastries, breads and cooked food.
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Higher floors are quieter - less noise from the air con.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Magdalena Portillo, Director General at Universal Hotel Perla
Responded 3 Nov 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Universal Hotel Perla
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pilotjohn33 wrote a review Nov 2022
Southampton UK
5.0 of 5 bubbles
We spent two weeks in October 2022 at this hotel. It was one of the best hotels we have stayed in. All areas are cleaned to a very high standard. The staff are a real asset and are extremely attentive and helpful. The service in the bar and restaurant could not be bettered.
The rooms are somewhat smaller than we are used to in a four star hotel but are of a high standard. The main drawback is the lack of space to store luggage once unpacked.
The food was good in both quantity and quality, but tended to be somewhat repetitive.
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Date of stay: October 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The side sea view rooms have a restricted view due to the closeness of the neighbouring buildings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Magdalena Portillo, General Manager at Universal Hotel Perla
Responded 7 Nov 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Universal Hotel Perla
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mike k wrote a review May 2024
Santa Ponsa, Spain
5.0 of 5 bubbles
The hotel had only just re-opened after the winter break and we expected a few ''teething' problems. But there weren't. The reception staff were very friendly and efficient and we very quickly got sorted, paid the tourist tax and were on on our way to our rooms. These were clean and bright with a view over the beach. The cleaning services during our stay were very good. We had full board and the food each day was varied well cooked and presented. No difficulty in choosing something different at each meal. And whether you went in early or late the same choices seemed to be available. So no shortages! The buffet style meal is a delight really, especially when the food is as well cooked as it was here. The bar staff often doubled up in the dining room so you got to know a lot of the staff quickly and they got to know you. There was entertainment each evening which was both varied and of a good standard. The hotel is in a good location near the beach with a few bars nearby. No hotel car park but we were able to park on the street nearby without difficulty. The one, minor, complaint was the lift service. Their capacity and programming meant that you sometimes had a long wait to get down from the upper floors. However, overall a very good hotel, comfortable and with very good staff and catering facilities. Highly recommended.
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Date of stay: April 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Rooms on upper floors have better lift service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotelperladesillot desillot, Other at Universal Hotel Perla
Responded 1 Jun 2024
Dear Mike, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Universal Perla Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chaddy62 wrote a review Oct 2021
Oldham, United Kingdom
3.0 of 5 bubbles
Firstly booked hotel out of covid 19 and then rebooked,first veiws of hotel nice but then goes down hill,no tea & coffee in the room are room501 next to extractor can from kitchen turned on5 am smell of food all day .you have to put deposit on pool towels.says adult only no it's not if that's what your looking for kids in hotel.snack bar pool bar &roof bar not open curled up sandwiches not pack single so everybody touching& breathing over them along with cakes sat there for everybody to breath vivid over them😷 bar closed 11pm did say on booking12pm.not enough bar staff on so had to wait long time.never got sea view as stated on premium booking. over all would not go back better hotels in majorca have a look and learn perla😐
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Date of stay: October 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: Don't have pool views,sea views best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Magdalena Portillo, Director General at Universal Hotel Perla
Responded 14 Oct 2021
Dear Chaddy, We are sorry that you have found some things that you do not like in our hotel. The Perla hotel is not only adults so we have children. You have reserved a double standard so it has a pool view, not a sea view. The all-inclusive service ends at 11 at night, although the bar closes at 12 p.m. We apologize if you had to wait at the bar, we took note of your suggestion. We hope that you will see us again and give us the opportunity to change your mind. Best regards Universal Hotel Perla
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madaunt1 wrote a review Sept 2022
Bristol, United Kingdom
4.0 of 5 bubbles
Recently returned from the hotel Universal. Apart from a few needed improvements this hotel is great. 100% cleanliness and very helpful friendly staff in all departments. Live Entertainment was very enjoyable but only had this on 3 nights of the week. Rooms had a lovely shower but was limited on cupboard space. Could also do with tea/coffee making facilities in the rooms. A small fridge was handy for bottles of water etc. Dining Room had a varied selection but could do with more variety of soup (cream of vegetables practically every day) and as with most hotels in Europe the food was often just warm. There was however a microwave in the restaurant for guests usage. Taking into account the Covid shutdowns this hotel is very good. The hotel is situated where there are Lovely walking areas close by. Definitely worth a visit for a completely chilled out holiday.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Magdalena Portillo, General Manager at Universal Hotel Perla
Responded 29 Sept 2022
Dear Madaunt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Universal Hotel Perla
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob C wrote a review 10 Jul
5.0 of 5 bubbles
We had a great stay at the hotel perla.
Rooms were spotlessly clean, with a great shower, small fridge and a safe at no extra cost.
All the staff were lovely, helpful and friendly. Any small problems were soon sorted out.
Special thanks to Naima and all the rest of the restaurant staff, and to Macarena and all the bar staff.
Breakfasts were excellent, with lots of choices.
Loved the rooftop bar and sitting in the downstairs terrace area.
Great pool, and by prebooking sunbeds we avoided the hassle of trying to find somewhere to sit each day.
Really nice pool bar, with fantastic service.
A nice feature was the water dispensers located on 1st and 3rd floors.
Hotel is in a great location.
Area feels very safe and a great vibe at the cafes and bars in the evening.
Loved it !!
Looking forward to our return visit in early September 😊
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Enjoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris S wrote a review Sept 2023
Camberley, United Kingdom
5.0 of 5 bubbles
This was a lovely hotel with everything we wanted as it was fully inclusive. The staff were great and nothing was too much for them to deal with. Although we had to pay for our sun beds it was a great system as the beds that you book has your room number on it so there is no scramble to get a sunbed in the mornings. The pool was not large but was big enough to swim in.
I think we will be returning again as we were so happy with it...the buffet food was pretty good as well !!
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: No tea making facilities in the room. There is a charge for the beach towel but you can take...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Magdalena Portillo, General Manager at Universal Hotel Perla
Responded 27 Sept 2023
Dear Chriss, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Universal Hotel Perla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Happiness801602 wrote a review Jun 2022
5.0 of 5 bubbles
Have just had a 2 week holiday at the Perla and was very impressed. It was modern, spotlessly clean, with comfortable rooms and staff who were both efficient, friendly and went out of their way to be as helpful as possible. The food was also really good with a wide range of choice. It is well positioned just steps from the beach and a range of shops, cafes, bars and restaurants. I get around in a wheelchair so can definitely say that it is most suitable for a wheelchair user and/or anyone with mobility problems. I hope to return fairly soon so would certainly recommend.
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Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Magdalena Portillo, General Manager at Universal Hotel Perla
Responded 26 Jun 2022
Dear Happiness, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Universal Hotel Perla
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Report response as inappropriate
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SharonKim asked a question Aug 2022
Scotland39 contributions48 helpful votes
Does anyone know how much sun beds on the beach are to hire please?
Answer from dot101
Dunoon, United Kingdom16 contributions18 helpful votes
Sorry I don't know. Didn't go to the beach, hotel has a lovely pool.
Answer from dot101
Dunoon, United Kingdom16 contributions18 helpful votes
Sorry no only understand english. Can you translate?
Rob C wrote a tip 10 Jul
8 contributions4 helpful votes
5.0 of 5 bubbles
"Enjoy"
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melvyn m wrote a tip Jun 2024
1 contribution
3.0 of 5 bubbles
"you will find tourist tax ,and sunbed hire in hotel added to your bill on arrival"
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mike k wrote a tip May 2024
Santa Ponsa, Spain143 contributions66 helpful votes
5.0 of 5 bubbles
"Rooms on upper floors have better lift service"
Read full review
CJSS5 wrote a tip Oct 2023
Cheltenham, United Kingdom1 contribution
5.0 of 5 bubbles
"Choose a lower floor room, as only 2 lifts which get very busy "
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phoebelondon wrote a tip Sept 2023
london5 contributions5 helpful votes
4.0 of 5 bubbles
"Airport trans union shuttle stopped outside hotel only £11 each way "
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Not the right property for you?
There are more places to choose from in the S'illot area.
PRICE RANGE
$273 - $459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
perla hotel s illot
LOCATION
SpainBalearic IslandsMajorcaS'illot
NUMBER OF ROOMS
174
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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UNIVERSAL HOTEL PERLA - Reviews & Price Comparison (S'illot, Spain) - Tripadvisor

Frequently Asked Questions about Universal Hotel Perla
Which popular attractions are close to Universal Hotel Perla?
Nearby attractions include Pub Sauba (0.3 km) and Ses Xarses (0.5 km).
What are some of the property amenities at Universal Hotel Perla?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Universal Hotel Perla?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Universal Hotel Perla?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Universal Hotel Perla?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Universal Hotel Perla?
Conveniently located restaurants include Plan B Tapas Grill Burgers, Pizzería Grill Llevant, and The Beach Bar.
Are there opportunities to exercise at Universal Hotel Perla?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Universal Hotel Perla?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Universal Hotel Perla?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Universal Hotel Perla?
Many travellers enjoy visiting Es Claper des Gegants (11.8 km) and Plaça Del Conqueridor (14.3 km).
Does Universal Hotel Perla have any great views?
Yes, guests often enjoy the city view available here.
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