Honestly I don't know where to start...An amazing hotel in every way...very tasty food, evenings with different themes, live music, app where you can see all the events, locations and activities the hotel offers and last but not least the staff who are very well trained: friendly, always ready to help you and speaking many languages! For cocktail lovers the hotel bar is a blessing 😊 I highly recommend for an unforgettable experience!
Really great hotel! Beautiful modern and comfortable equipment. Everything was clean. The employees made sure that all the rules were followed. Which we really appreciated and felt safe while fully enjoying our vacation. Great selection of food, very nice staff. Everything was great and we highly recommend this hotel!
Lovely experience at this hotel, stayed for five nights. Lovely clean, room shower on the small side but adequate. The welcome was very friendly and informative with the added bonus of hot towels and a welcome drink. The roof top infinity pool and terrace were stunning, hired a bed for the day up there and it was blissful with staff offering free ice creams and sangria. The decor is light, airy and beach themed (it smelled gorgeous too) The location on the beach is amazing (and the views) but the real plus to this hotel is the team who work in it, each and everyone of them were helpful, engaging and pleasant and couldn’t do enough for us. Would definitely come back, didn’t want to leave.
Very good service! We had a wonderful stay here. Shoutout to Pablo, for giving us such a warm welcome. Would recommend everyone to come here for a visit. We would for sure come back another summer! Amazing!
I was nervous before coming to this hotel as being gluten free is a problem in lots of hotels, especially all inclusive. I should not have worried. Blanca the lovely girl on the door of the restaurant helped me everyday , with finding the chef and helping to go through all the food as to what I can and can’t have. She is so friendly, speaks perfect English and always has a smile to greet you. The chefs Javi and Jaume where amazing in showing what I could have and offering to cook me gluten free Pizza, Pasta, Tapas and Chips cooked in separate oil ( I had all these and they were amazing) The hotel was amazing but this team in the restaurant made my stay so enjoyable and I didn’t get a bad tummy once. Thank you x
My wife cannot have gluten and the hotel staff were aware from the moment we arrived. Greated by Blanca who walked with my wife each day and the chef to explain what had gluten and what not. Well looked after. The chef made special pizza and pasta dishes. The chef Jaimo also spent lots of time talking my wife through foods. All hotel staff very friendly and helpful. On first day the shower in one room was faculty. They fixed it by the end of the day without issue.
Would 100% recommend this hotel, super friendly and very helpful staff, nothing is too much trouble for them. Rooms are always clean and the food is wonderful. Peaceful atmosphere with fitness classes for this who wish to participate, if you’re wanting a chilled holiday, this is the hotel for you. We will be returning next year. Thank you for having us. Ian & Tracy from Haworth, West Yorkshire, UK ☺️
The rooms are much smaller in person and all of the beds in the hotel are twin beds that are pushed together. Traveled in peak season so the hotel was fully booked which usually isn't an issue for me but every time I went to the pool to get a pool towel I was told there were none available. I never saw a pool towel the entire time I was there. The staff told me it was because they were fully booked which seems like a poor excuse, they should have enough pool towels for a fully booked hotel. Location to beach is great but the neighborhood is not pleasant and offers little to no authentic cuisine/shopping. In fact, none of the restaurants in the area were offering lunch on Saturday I couldnt believe it. And out of the dining options in the neighborhood, almost all places served hamburgers and hot dogs - not what I'm looking for on vacation. I would not stay here again. …
Beautiful clean hotel, very friendly staff, great location, lots of choices at the breakfast and evening meal buffet. Rooftop bar is beautiful to watch the sunset, it has a infinity pool too which is nice, lovely and relaxing also a massive sun trap, for obvious reasons 😂. We haven’t sunbathed around the pool downstairs only because we love the beach, it really is a beautiful beach, warm clear sea and golden sands. My only complaint (and it actually doesn’t have anything to do with the hotel) is that the night life is lacking, just seems to be more restaurants dining than lively bars then it all closes around midnight.
My partner and I stayed for just under two weeks and loved everyday of it. All the staff were very friendly and we loved the entertainment on offer. We took part in many of the entertainment activities run by Juan Carlos who is a great coach and always seemed to go the extra mile. We especially enjoyed the fitness classes and aqua fit This is one of the many reasons along with the food, location, staff and facilities why I would go again and highly recommend it to a friend.