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Traveller (614)
Room & Suite (229)
Dining (91)
Overview
  • Excellent44%
  • Very good35%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop restaurant”(106 reviews)
“sea facing room”(85 reviews)
“light house”(18 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (1,305)
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1,224 results
Traveller rating
529
441
150
64
40
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Time of year
LanguageEnglish
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529
441
150
64
40
Show reviews that mention
All reviewsrooftop restaurantsea facing roomlight houseexcellent locationbreakfast buffetsmall poolwalking distancegandhi statuebay of bengalsea breezewhite townspecial thanksbeach viewvisiting pondicherryfrench quartercourteous stafffrench colony
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1 - 5 of 1,224 reviews
Reviewed 2 days ago

We stayed in a large deluxe sea-facing room that was clean and comfortable but showing signs of wear: walls in need of repainting, plaster chipped or missing along the floor molding. Restaurant food was excellent and the included breakfast buffet was fabulous with a lot...More

Thank AndyouandI
Response from ledupleixpondicherry, General Manager at The PromenadeResponded 2 days ago

Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Trip Advisor about your experience. I have taken note of your inputs on service and upkeep of facilities and will have them looked upon. I...More

Reviewed 4 days ago via mobile

Stayed here from 14th to 16th August and must say its the most beautiful place to stay in all ways. Location is awesome. Food and service was great. Buffet breakfast was sooper. No idea about non veg though as we are vegetarian. Rooms are not...More

1  Thank PoojaVWadhwa
Response from ledupleixpondicherry, General Manager at The PromenadeResponded 2 days ago

Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Trip Advisor about your experience. We are glad that you not just had a great stay but also that our team gave you an experience...More

Reviewed 1 week ago via mobile

Don’t ever think of eating there. The standard is very low. Not very hygenic. Chicken tasted awful ( probably very old), steak was even worse. Didn’t eat the food completely. The table cloth was soiled, plates and glasses were dirty, not sure whether they wash...More

Thank Sensur
Response from ledupleixpondicherry, General Manager at The PromenadeResponded 5 days ago

Dear Guest Thank you for sharing your feedback regarding your experience at The Promenade, I offer you my sincere deepest apologies for the inconvenience; Your feedback is truly being considered constructively and I have personally spoken with my service, laundry and stewarding teams to make...More

Reviewed 1 week ago via mobile

A very nice hotel to stay for enjoy the view of promenade beach view , the staffs were very helpful and humble to attend and fulfill any requirements Particularly Mr.pradeep the F.O MANAGER was very helpful during the stay Efficient facilities provided I can say...More

Thank Madhusudan P
Response from ledupleixpondicherry, General Manager at The PromenadeResponded 6 days ago

Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Trip Advisor about your experience. We are glad that you not just had a great stay but also that our team gave you an experience...More

Reviewed 1 week ago via mobile

We stayed at The Promenade for three nights in August. The place gives you a warm feeling, with a welcoming staff and pleasant surroundings. We had taken a sea facing room, which meant that we could enjoy it mornings watching the sun rise. The hotel...More

1  Thank vishusworld
Response from ledupleixpondicherry, General Manager at The PromenadeResponded 6 days ago

Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Trip Advisor about your experience. We are glad that you not just had a great stay but also that our team gave you an experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$76 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#6 Spa Hotel in Pondicherry
#9 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$76 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#6 Spa Hotel in Pondicherry
#9 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
Room types
Suites, Non-Smoking Rooms
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Traveller (614)
Room & Suite (229)
Dining (91)
Pool & Beach (31)
Amenities (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Maulik S
27 July 2018|
AnswerShow all 6 answers
Response from CXGTraveler | Reviewed this property |
Do a search on any online travel agency.
0
Votes
Maulik S
27 July 2018|
AnswerShow all 3 answers
Response from visionstudio | Reviewed this property |
Please call the hotel directly.
0
Votes
LavanyaTravel
9 July 2018|
AnswerShow all 9 answers
Response from ledupleixpondicherry | Property representative |
Hi, We can accommodate only 3 guests in our suite rooms.
0
Votes
Room Tips
"Sea facing rooms on second floor are great"
Read review
"If you want to come to The Promenade on some occasion, book the table in advance. Trust me!! they will make..."
Read review
"Get rooms specially with sea facing view"
Read review
"Get a sea-facing room if possible"
Read review
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