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El Dorado Seaside Suites

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Traveller (2589)
Room & Suite (556)
Dining (302)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“seaside market”(220 reviews)
“gourmet pub”(173 reviews)
“klay talay”(122 reviews)
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What's included
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
4 Star Hotel
El Dorado Seaside Suites was long recognized as one of Mexico's premier luxury resorts. Now, we've applied everything we know to create something even more special. Introducing the all-new El Dorado Seaside Suites. It's a completely new Gourmet Inclusive(R) Experience, featuring modern...
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Location and contact
Carretera Playa-Tulum Kantenah, km 95 | Carretera Cancun, 77710, Mexico
35.9 km to Cozumel Airport
7.9 km from Akumal Beach
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,035)
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1,947 results
Traveller rating
1,413
347
115
42
30
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1,413
347
115
42
30
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All reviewsseaside marketgourmet pubklay talayinfinity poolkarisma resortscoconut paintingdriftwood restaurantswim up barroom servicemain poolbali bedstop floorbeach butlerour honeymoonmexican nighthidden beachpersonal concierge
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1 - 5 of 1,947 reviews
Reviewed yesterday via mobile

Best trip ever . Thanks to abraham, sandy, Eddie, gabo and David. We had the best fun filled with games and activities . Will have my full review soon. The pool is so beautiful , food is not the best but it's not the worst....More

Thank shegoessheshares
Reviewed yesterday via mobile

Best Vacation ever! Sandy and Eddy and David were the best entertainers we could have asked for! Great help on towel folding and coconut painting. Sandy was the best for trivia. The service is so good and all the employees are friendly and very helpful....More

Thank Yulia K
Reviewed yesterday

I will start by saying that I have never been to an all-inclusive resort before. We went for our honeymoon and stayed for 7 nights. It was unforgettable. We were very impressed with the all-around spectacular service. Every single staff that we interacted with was...More

Thank Danny P
Reviewed 2 days ago via mobile

This was our second visit to this hotel and it exceeded our previous experience here in October 2017. I think it is the staff and food which make this hotel so great for us in particular. A couple of staff who need recognising are ERBIE...More

3  Thank brettwheeler11
Response from EDSS S, Director General at El Dorado Seaside SuitesResponded yesterday

Dear brettwheeler11 Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. Splendid experiences should begin from the moment you arrive to the moment you depart and we are happy to...More

Reviewed 4 days ago

I had $500 in resort credit and they wouldn’t expect and only let me use $99 out of it shuttle services where very poor and the beach was way to dirty and rocky I paid almost $400 for massages and that was horrible and the...More

Review collected in partnership with this hotel
2  Thank kayasmaali
Response from KarismaHotelsResorts, Manager at El Dorado Seaside SuitesResponded 2 days ago

Dear kayasmaali Thank you very much for taking the time to share your experience on TripAdvisor, it was an honor to host your recent stay at El Dorado Seaside Suites While I am very happy to know you did find many aspects of your stay...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$274 - US$579 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Top resorts Hotel in Riviera Maya
#30 Green Hotel in Riviera Maya
#40 Spa Hotel in Riviera Maya
#42 Luxury Hotel in Riviera Maya
#51 On the Beach Hotel in Riviera Maya
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$274 - US$579 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Top resorts Hotel in Riviera Maya
#30 Green Hotel in Riviera Maya
#40 Spa Hotel in Riviera Maya
#42 Luxury Hotel in Riviera Maya
#51 On the Beach Hotel in Riviera Maya
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (2589)
Room & Suite (556)
Dining (302)
Pool & Beach (292)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Michael R
17 July 2018|
Answer
Response from taylaboo |
There is a tipping guide in the facebook group for this resort.
0
Votes
Natalie S
16 July 2018|
AnswerShow all 2 answers
Response from JelenaKarisma | Property representative |
Hi Natalie S, for more details on excursions and day trips we kindly suggest you check Lomas Travel website. They are our preferred partner. Best regards!
0
Votes
Room Tips
"I recommend room on the top (6th) floor. Go for the upgrade. Worth it."
Read review
"rooms where great"
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"The shower isn’t very clean."
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"Room service is horrible. And why would housekeeping be in the closet where the safe is🤔"
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