We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Phonecian 24 - 26 Queensland Ave, Broadbeach, Gold Coast, Queensland 4218 Australia
avatar-imageavatar-imageavatar-image
Traveller (361)
Room & Suite (149)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#1 of 5 special hotels in Broadbeach
Location
Cleanliness
Service
Value
Travellers' Choice
Choose from luxuriously appointed one or two bedroom apartments all fully self-contained, featuring elegant furnishings and spacious balconies. Within the resort you will find magnificent indoor and outdoor pools, lush tropical gardens and gym.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Game room
Taxi service
Meeting rooms
Car park
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Complimentary tea
Spa
Steam room
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Show more
Room features
Air conditioning
Additional bathroom
Desk
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Telephone
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
1,770Review9Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 955
  • 595
  • 128
  • 54
  • 38
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Zara B wrote a review Mar 2024
Parkdale, Australia17 contributions1 helpful vote
We always love staying here… and have done so many times. Reception staff are so friendly and helpful, and we love the position of accommodation. So close to the beach and all the restaurants. We will continue to return to relax and recharge our batteries…
Read more
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
FelixV wrote a review Oct 2022
Perth, Australia28 contributions53 helpful votes
Property's Favourite Review
Stayed here at room 2316 for 3 nights with my 2 kids. Coming from Perth, I have to pick a reasonably priced accommodation while not sacrificing location. Phoenician delivered. The room was huge so as the living area (with a sofa bed). We didn't cook but the kitchen is equipped with everything you'll need to prepare food. There's washing machine and a dryer with 2 packets of laundry liquid ready for use. I think all rooms have verandahs and ours is overlooking the middle courtyard which is absolutely nice. Huge heated pool and free undercover parking is worth mentioning. The place might need some upgrading soon but everything is working as they should be. Every place is absolutely clean, particularly our room. Restaurants, supermarket and bottleshop are all under 5 minute walk. The restaurant right outside of the main entrance has been our go to brekkly place, good selection and well priced. Would definitely stay here again given the chance.
Read more
Date of stay: October 2022Trip type: Travelled with family
Room Tip: Broadbeach tram station is very close which will connect you to the main train station. Beach is...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Hannah C wrote a review Mar 2024
Sandbach, United Kingdom8 contributions2 helpful votes
Don’t usually leave reviews but just can’t let this one slide. Expected a Mountain View modern 1 bedroom like the pictures, didn’t get anything like this. There was no Mountain View, given an apartment on the 1st floor with old fashioned furniture and decor. The staff member even confirmed they don’t offer Mountain View rooms. Wasn’t impressed by this, as well as finding there was no toilet paper provided in the room and also open milk left in the fridge, questioning whether the room had actually been cleaned and inspected. Went back to reception to discuss this who did move us to a different room on the 9th floor. It was a 2 bedroom apartment and we were told if we did go in the 2nd room we’d be charged for this. This room was better but still unlike the pictures shown on Agoda. On check out, the staff even made a comment about us being the room movers which was odd and not welcoming. Location was spot on with lots of restaurants within a 2 minute or so walk. If it wasn’t for this, we’d have requested a full refund and moved to alternative accommodation. Ultimately we didn’t get what we paid for with this accommodation. It was completely different to what was shown in the pictures. They blamed the difference in pictures on the fact that we’d booked later. If that’s the case don’t advertise the room with those pictures. You can tell the hotel is old and they’ve obviously refurbished some rooms which they’ve used as the advertisement on Agoda etc. wouldn’t stay again.
Read more
Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Helena Z wrote a review Mar 2024
2 contributions
I will be staying at the Phoenician next time I come to the Gold Coast. Why? Because everything, from arriving after hours, to the security that checked me in, to the adorable lady at reception, the location, the amenities, the cleanliness, the room and check out exceeded my expectations. Loved it.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Perfect apartment stay with ultra friendly service and Perfect location.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Happy traveller wrote a review Mar 2024
2 contributions1 helpful vote
The resort was amazing and the reception staff more amazing. The rooms were clean and comfortable. The views were beautiful. And the location was perfect as we were attending a conference at the convention centre across the road. The carparking area was secure and safe. Thank you everyone for a great experience. We'll be back.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
lindatMelb_Vic_ wrote a review Jan 2024
Melb. Vic.4 contributions
Loved our stay at the Phoenician, from the friendly and helpful staff to the great swimming pools and spa area, underground carpark, general decor and the convenience of close restaurants, shops and public transport. The apartment we stayed in (Apartment 2805) looked to have been updated with new bathroom, decor and floor. Handy kitchen, and comfy seating inside. The apartment is on the small side, but perfect for 2 people. Only drawbacks for us were - no door separating the toilet/bathroom so had to close off part of the apartment if you wanted privacy. Outdoor setting was not very comfy for older guests or shorties like me, as it is a bar-style setting with high stools and table, so hard to climb up on and sit comfortably. Having said this - we can't wait to visit the Phoenician again, but will request a different apartment.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Lisey L wrote a review Jan 2024
6 contributions1 helpful vote
Overall fabulous. Staff are excellent. Lovely few days escape with family. Great location access to so many travel options and locations with close transport. Will definitely be back to stay at the Phoenician.Enjiyed this stay especially as the room had been modernised. Thank you.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: I got a parking fine outside hotel checking in as I didn't see meter so be careful. And I was...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Sandra Y wrote a review Jan 2024
1 contribution
+1
We walked into our apartment and it was filthy. Hair, crumbs, dust - it looked like the apartment had not be touched in months. I called reception to advise and they said housekeeping had gone home so there was nothing they could do, she said I was welcome to get the vacuum from the cupboard to help myself for now. I asked reception to come and have a look. A few minutes later there was knock on the door from someone who said she was a cleaner and that she was here to clean and she was the person that cleaned in the morning. I showed her around and advised that no, I dont want it cleaned now instead I went to reception to ask to be moved. I was crying, and was spoken to like I was being dramatic; there was not an ounce of empathy shown by the receptionist who I was speaking to. She said she couldnt move me to another room as there werent any left; so I said I wanted a refund. She said if you want a refund you have to leave now; so I did. Two young children and my husband, were told to leave immediately if we wanted a refund. We are thankful we found another hotel, but wow. Never again. I spoke to a lovely couple in the lift who said unfortunately alot of the apartments are independently owned so they aren't always kept to a high standard.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Tony A wrote a review Jan 2024
2 contributions1 helpful vote
The room are clean end every possible convenience is there. The long hours use of the pool spa and gym is also attractive. Parking is convenient and the staff are super friendly. Each room has great entertainment options and the views from the multiple balconies are great.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Monty458 wrote a review Jan 2024
Noosaville, Australia256 contributions245 helpful votes
The apartments in The Phoenician, managed by Broadbeach Holiday Apartments, are all privately owned so their configuration and quality is probably variable. We had probably the best apartment in Building 2, apartment 2909, a duel key apartment on the top ninth floor. As a duel key unit it has two separate apartments with a small, private entrance foyer, ideal for either a large family or to be shared by two families. We booked the main apartment which was very spacious, nicely appointed and furnished. The main room was very comfortable and comprised a kitchen, dining and lounge area, with the latter having two large sofas and a mega-sized TV (Netflix provided.) There was a small laundry at the rear with a separate washing machine and dryer. The kitchen was very functional with all the electrical appliances you might need during your stay. The bedroom was again quite spacious with a large comfortable bed. Whilst the bathroom was a bit small, it worked well and the water was hot and towels were thick. There was a large balcony with sea views and what seemed like perpetual cooling breezes. The N-E aspect was perfect and overlooked a park and a very nocturnal scenic roundabout. The street below is full of bars and restaurants and Haveli Authentic Indian Cuisine, directly opposite is highly recommended. So with only a 200M walk to the beach and esplanade, there is nothing to fault, hence HIGHLY RECOMMENDED.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Apartment 2909 in Building 2 of The Phoenician is probably the best apartment in the resort
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Broadbeach area.
PRICE RANGE
$238 - $379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mantra phoenician- broadbeach hotel broadbeach, mantra phoenician hotel broadbeach
FORMERLY KNOWN AS
Mantra Phoenician- Broadbeach
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
110
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

PHOENICIAN RESORT - BROADBEACH - Specialty Hotel Reviews & Price Comparison (Australia) - Tripadvisor

Frequently Asked Questions about Phoenician Resort - Broadbeach
Which popular attractions are close to Phoenician Resort - Broadbeach?
Nearby attractions include The Pink Flamingo Spiegelclub (0.1 km), Kurrawa Beach (0.4 km), and Kurrawa Pratten Park (0.3 km).
What are some of the property amenities at Phoenician Resort - Broadbeach?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and a spa.
Which room amenities are available at Phoenician Resort - Broadbeach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Phoenician Resort - Broadbeach?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Phoenician Resort - Broadbeach?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Phoenician Resort - Broadbeach?
Conveniently located restaurants include Manihani Indian Restaurant, Social eating house + bar, and Mamasan Kitchen & Bar.
Are there opportunities to exercise at Phoenician Resort - Broadbeach?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Phoenician Resort - Broadbeach located near the city centre?
Yes, it is 0.3 km away from the centre of Broadbeach.
Are any cleaning services offered at Phoenician Resort - Broadbeach?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Phoenician Resort - Broadbeach?
Many travellers enjoy visiting Post Office Gallery (4.1 km).
Does Phoenician Resort - Broadbeach have any great views?
Yes, guests often enjoy the ocean view available here.