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We stayed at U studio for one night on a girls' weekend away. The room had everything that we needed. somewhere clean and safe to stay, with friendly staff.
The bed was comfy, the kitchen had all we needed - tea / coffee facility, fridge, stove, free milk on arrival.
The rooms had a standalone fan, and heaters. Plus an Iron and ironing table.
We would definitely by back to U Studio. Thank you team for making our stay comfortable.
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Date of stay: April 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful set of apartments with amazing views of the Wairarapa. Staff were very friendly and welcoming. Pool and grassy area in middle is great for more of a community feel if others are staying there too, or just to lie in the Sun and get away from it all.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from edisun711, Manager at U Studios Masterton
Responded 1 Mar 2020
Kia Ora, Thanks you for your review. I am so glad to hear that you like our 2 bedroom apartment and lovely staff. Our goal is to make sure every guest can have a good time in U Studios Masterton. We look forward to seeing you again. Regards, Edison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great accomodation here for the family! The Villa is beautiful and has a very warm feeling like it is your own place. The Manager on site has exceptional service and the facilities are pristine and very clean. I would recommend this place 100%. The Villa can hold up to a group of 12!! That’s a house all to yourselves! Definitely use again next time I am down in Masterton.
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Date of stay: May 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked through the Flight Centre as we had vouchers to use up, we were terribly disappointed with the room 8. The photos online look good but….Travellers beware there is no reception, only a phone number. On arrival the fron glass door has a massive big crack in the glass from top to bottom. There is no heat pump/air con but two heaters were provided. Sadly these have been let go. I stayed here a few years ago when it was not part of the ‘U Studios Group’ and it was lovely. The toilet door has been removed, the bathroom basin cracked, the glass ware and crockery etc filthy and disgusting. We washed this first up but chose to eat dinner out and booked another motel for the next night even though we had already paid for two nights. The next morning we packed up and went out for breakfast too. The kitchen is so old and the place smells it to. Rodent traps very evident. There was no cover/sheet over the duvet but the sheets themselves were clean on a very uncomfortable bed. The light shade was mouldy, the blinds were useless, the curtains were strung over the door. There had been an attempt at a new paint job in places. All the rooms looked the same hence why we left early.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip:Â If you are only after a set of clean sheets, then this is for you. Anything more go elsewhere.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chinmay Naik, General Manager at U Studios Masterton
Responded 25 Jun 2023
Dear Racgra, thank you for you feedback. Our team work hard to ensure all guests have the best stay possible. Your comments in regard to the dishes have been discussed with our housekeeping team and we will ensure this does not happen again. The glass in the front door has been measured and we are awaiting it’s installation. Due to the location of the property, we do have to make sure that we have adequate pest control in all rooms, these pose no threat to humans or domestic animals. These should however not be visible. This has been rectified. Unfortunately, the agent you had booked your stay through had not provided any contact details for you, so we were unable to call or email you prior to arrival. The property is not manned 24hrs a day, but someone can be at the property on short notice. Guests arriving outside out stated hours of 9am and 5pm are directed to our call centre who help with the check-in procedure. Thank you again for your feedback.
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Terrible experience. 0/5. You cant check in within 24hrs of booking (in the small print), couldnt get hold of them by phone, no one in reception, had to book another hotel for the evening. Hotel would not refund or even offer a discount for not using room. Disgraceful service.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Â Avoid at all cost.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There was no hot water in any of the taps. Bed was comfy and lots of extra blankets available. Two heaters needed to warm the room. No one at reception had to ring a number to get key lock. Would have been nice to be prepared. At 6am who do you go to for help
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Date of stay: June 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not great. No lights on the property so can’t see anything if you arrive at night. Not enough parking had to park on the grass next to kid’s playground. Room was very tired and definitely not worth the $200 per night. Heating was 2 floor fan heaters - not sufficient in winter. Got given the weong instructions to find key to room and had to make another call.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â Facilities are very old. No proper signage or clear lights to find the reception or even your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Average motel style run by a hotel group. Ordered through booking.vom breakfast included. Nothing delivered so sent a message at 9:00pm. No reply. Office unattended at 8:00am so telephoned. Got a central customer service. They tried to contact the duty manager but got voice mail. They turned up as we were about to leave so offered a credit which was good but a bit late
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had been driving all day so phoned when we realized we had to stop for the night. U Studios is close to the Masterton By-Pass road so very handy. Edi most accommodating and friendly. Good value not new motel but a excellent one. Will return.
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from edisun711, General Manager at U Studios Masterton
Responded 3 Feb 2020
Kia Ora, Thanks for reviewing on U Studios Masterton, I am so glad to hear that you have found out we have a great location and friendly staff. U Studios Masterton is close to the train station and 5 min drive to the town centre. The motel has some histories whereas we try our best to maintain all the facilities. U Studios Masterton is looking forward to seeing you again. Regards, Edison
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Several rooms in the villa,singles or doubles suitable for families. Fully equipped shared kitchen. Shared bathroom. towels and linen supplied. Enjoyed the pool, towel supplied.Friendly Hosts. Recycling bins for paper, glass, general rubbish.
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Review collected in partnership with this hotel
Date of stay: December 2019
Room Tip:Â main room of villa has its own toilet en-suite.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from edisun711, General Manager at U Studios Masterton
Responded 23 Jan 2020
Kia Ora, Thank you for reviewing us on TripAdvisor and it is our pleasure to hear that you had a good time in our lovely villa. Our villa is suitable for anybody such as travelers, family, couple, business meeting...... Our goal is to make every guest to feel like home. U Studios Masterton team look forward to seeing you again. Regards, Edison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Masterton area.
PRICE RANGE
$145 - $184 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cornwall Park Motel
LOCATION
New ZealandNorth IslandGreater WellingtonWairarapaMasterton
NUMBER OF ROOMS
11
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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