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Grand Mercure Puka Park Resort

795 reviews
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Traveller (184)
Room & Suite (57)
Dining (15)
Overview
  • Excellent41%
  • Very good34%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“puka park resort”(49 reviews)
“golf cart”(23 reviews)
“main building”(28 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Reviews (795)Write a Review
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All reviewspuka park resortgolf cartmain buildingmiha restaurantsteep hilltree houseunderfloor heatingnative bushbreakfast and dinnersurrounded by treesbush settingtennis courtsbird lifenew zealandcoromandel peninsulaspa poollovely place
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1 - 5 of 733 reviews
Reviewed 4 days ago via mobile

This was our third visit to Puka Park. The units are charming chalet style cabins set in native bush. Beautifully presented either one bedroom unit with 2 bathrooms or two units, one with kitchenette & the other with tea making facilities only. Worked very well...More

1  Thank lilian_rolston
Response from Bradley C, General Manager at Grand Mercure Puka Park ResortResponded 2 days ago

HI Lilian Thank you so much for the detailed review of your recent stay at Grand Mercure Puka Park. We actually had 4 weeding in little Pauanui last weekend and we were very pleased the weather was perfect for all of them. We really appreciate...More

Reviewed 4 days ago via mobile

We stayed here for 2 nights with our group and couldn’t have had a better experience. The individual cottages made you feel like you were alone in the Rain Forest. It rained a lot while we were there so appreciated the coziness of the rooms....More

1  Thank Rholscher
Response from Bradley C, General Manager at Grand Mercure Puka Park ResortResponded 3 days ago

Hi Rholscher Its fantastic to hear you had such a great holiday. We are very fortunate to have a beautiful 3km long white sandy beach just 5 mins walk from Grand Mercure Puka Park. As good as the beach is there is something special about...More

Reviewed 6 days ago

We were booked into a tree hut in the grounds of the hotel, which is a forested area. You do need to be fit to access these chalets since there are steep slopes and lots of steps. The rooms themselves are beautifully furnished with a...More

1  Thank chrysalis77
Response from Bradley C, General Manager at Grand Mercure Puka Park ResortResponded 5 days ago

Hi Chrysalis Thank you so much for taking the time to share this amazing review from your recent stay at Grand Mercure Puka Park. We are proud of our lush bush setting and feel its a very unique setting for a resort but nothing give...More

Reviewed 1 week ago

Beautiful property nestled among the giant ferns. We stayed here two nights with our Backgrounds group. It was like being in a very deluxe tree house as we looked down on the ferns from our balcony! The room was small but well appointed with a...More

1  Thank JBCabot
Response from Bradley C, General Manager at Grand Mercure Puka Park ResortResponded 5 days ago

Hello JBCabot We are very pleased to hear you enjoined your holiday with the Backroads group. They run a fantastic tour and really show there guests around some of the hidden treasures. We are very proud to host there tours on the very first night...More

Reviewed 1 week ago via mobile

A return to the resort was a nice escape. Welcome was warm and efficient and upgrade given. The resort remains well presented and facilities in good condition. Dinner was also well presented and fresh and tasty. Will return another day for an escape.

1  Thank Tracy H
Response from Bradley C, General Manager at Grand Mercure Puka Park ResortResponded 1 week ago

Hi Tracy. Thank you for making the return visit. We love hearing that guests are already thinking abut there next trip back to Grand Mercure Puka Park!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$148 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$148 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (184)
Room & Suite (57)
Dining (15)
Pool & Beach (8)
Questions & Answers
Ask a question
LSutton77
29 November 2017|
AnswerShow all 2 answers
Response from ChrisLee1275 | Reviewed this property |
We deliberately left the computer and tablet at home so can't confirm but there was a router in the room and details how to get on line in the room.
0
Votes
Bukashaus
28 November 2017|
AnswerShow all 10 answers
Response from Peter M | Reviewed this property |
I am unsure if ALL rooms have a washing machine, however, the room we had definitely had a washing machine and dryer.
1
Vote
Susan W
13 September 2017|
AnswerShow all 11 answers
Response from Jane J | Reviewed this property |
Hi, no train, I am pretty certain you could get a bus, but it would be very infrequent. Pauanui is quite a remote coastal town - beautiful place, just keep in mind the road to and from is very winding, there is a local... More
1
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Room Tips
"All rooms are nestled into the forest the outside rooms (to the forest) are slightly more private"
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"Ask for fewer stairs."
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"The chalets are tucked away in the bush. Not great views but lovely and peaceful."
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"Some cabins have more steps both to access from the drive and the main facilities. Worth checking if you have..."
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