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4.0
#4 of 4 hotels in Terranuova Bracciolini
Location
Cleanliness
Service
Value
Hotel Antica Tabaccaia is an excellent choice for travellers visiting Terranuova Bracciolini, offering a romantic environment alongside many helpful amenities designed to enhance your stay.
For those interested in checking out popular landmarks while visiting Terranuova Bracciolini, Hotel Antica Tabaccaia is located a short distance from Chiesetta di Santa Maria in Campo Arsiccio (2.5 mi) and Chiesa di Ganghereto (2.7 mi).
The rooms offer air conditioning, a minibar, and a desk, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Hotel Antica Tabaccaia features 24 hour front desk, a concierge, and room service. In addition, as a valued Hotel Antica Tabaccaia guest, you can enjoy a pool and an on-site restaurant that are available on-site. Guests arriving by vehicle have access to free parking.
If you like pubs, Hotel Antica Tabaccaia is conveniently located near Spizzicò Pizzeria Calzoneria.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mountain View
Languages Spoken
English, French, Italian
Location
Via Val di Ascione, 143 Cicogna, 52028 Terranuova Bracciolini Italy
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A beautiful discovery of this old cigar and tobacco factory transformed into a hotel. Very friendly staff, always very kind and proactive in taking care of our stay. The restaurant is magnificent, with a relaxing atmosphere and quality food, very attentive and punctual service and a good breakfast. Beautiful pool We stay on the ground floor and have a small garden with very nice garden furniture Well cared for in detail, quiet and comfortable. A pleasant surprise was a gym, in fact there wasn't much there but it was possible to do something
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very nice, the rooms are very big, the hotel staff was very nice to us. We didn't eat there but i bet that the food is also as nice. It has an outdoor pool which is clean but there were a lot of wasps flying next to the edges of the pool. It has a free wifi, slow but at least it works like a charm.
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Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a nice hotel in the country side, clean air and beautiful nature. People were very friendly and helpful (took us to the railstation for a much cheaper price than a taxi). Rooms were clean and there was no noise during nights, Generally quiet the whole day. There was a swimming pool at the backside which looked very beautiful. The dinner in the hotel restaurant was delicious and the service was good too. I think it would be a good choise if you want some time to relax, with friends or with family.
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Date of stay: June 2013
Value
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Location
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Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have been given a voucher for a stay at this place for our wedding. First problem started when we wanted to book a room with the voucher. Some Francesca wrote that the hotel's rooms assigned to the voucher are full until October and if we wanted to come, we would have to pay extra 50 € a day for a suite accommodation. After my pointing out that the hotel offers accommodation for five days for about 350€ and we have already paid for the voucher she ceased to respond to my mails altogether. With help of a traveling agency through which the voucher was bought we agreed to pay the extra 50€ a day and agreed on the time if our stay. Here comes the fun part. When we arrived the hotel was completely EMPTY, except for a very surprised receptionist and four construction workers working ON the hotel. We learned that the hotel offers 32 basic rooms and 8 suites - we were given room accommodation (which was supposed to be full until October). The place looked like it was not in operation yet, there were no other guests, restaurant seemed closed, minibar was empty, the grounds around would definitely use a gardener, the pool was occupied by literally hundreds of bees. There were workers at the pool unpacking chairs and umbrellas (in August!). There was no balcony in the room, and the view from the window was blocked by a large turning concrete block (seriously, the architect if this place should be banned from his activities for lifetime), so the room was very dark. Also, the location of this hotel is terrible, there is absolutely nothing around it (not to mention that the hotel's only available activity is the pool - they had two pools, actually, but the other one was covered by a wooden block). We didn't want to hurt the feelings of my brother in law who gave us the voucher for this place but we couldn't stay there. We booked another hotel in radda in chianti and moved there. AVOID THIS HOTEL, we literally RAN from there
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Date of stay: August 2013
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Why this place exists at all is a mystery. I was there as part of a wine conference which in itself was a bit chaotically organised. My overriding impression was that someone with a reasonable amount of money bought an old tobacco farm in rural Tuscany and started to spend. Then spent a bit more….. and then just as it was nearly ready to open they ran out of money but opened it anyway. The result is predictable. One of the things money was spent on is a bizarre system whereby your room has no window to the outside instead a huge slab of wall is cantilevered out from the main structure by means of an electric motor operated from a switch inside the room . Like most things here the motor/switch may or may not work, if it doesn’t - bad luck. Surreal. What else? We arrived at night and fellow guests jumped in the swimming pool only to see next morning that it was full of green algae (silly in November I know….). My toilet seat collapsed on its first encounter and had obviously been broken before but not replaced and it wasn’t any better when I left even though left it dismantled for the cleaner to see. No water one morning - fixed but probably a recurring thing. On check-in the receptionist had to conjure some elaborate paper trick in the room light switch because no room cards were available – all my fellow guests had similar feats of origami to contend with. Coffee at breakfast was in short supply. The bar (?) was never open. The outside areas were half finished- weeds everywhere. It just seemed uncared for and unfinished. Strangely if you check this place out on line there is no mention of an hotel at all although they clearly have at least 32 rooms. They do have apartments which are in another part of the (last!) resort. A ghost hotel? – maybe this stay never happened?? On checking out the receptionist/manager was offended that I had not indulged in the minibar (5 bottles total) because he had hoped to make some money out of me (his words). Good points? Thin on the ground but it had to be said that most of the staff were eager to please and hardworking and the food was ok. I guess the current owners will give up and someone else will come in and pump more money in and get this strange place on its feet someday (don’t what they would do about the bedroom "windows" tho') but until they do - stay away.
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Date of stay: November 2013
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worst hotel experience in all our worldwide travels. Customer service is a joke. It doesn’t exist. If you want irate front desk staff that patronize you and argue with you this is your place! Overcharged us as well. They would rather get 16 euro extra than have happy satisfied customers. They put the blame on booking.com and forced us to pay the extra 16 euro. They can’t accept responsibility for anything. The water goes from scalding to lukewarm repeatedly every 30 seconds. The windows are covered by automatic thick concrete swiveling panels and feel like a prison cell. Even their mini fridges in their room have signs that say if you put anything else in there they will charge you 3 Euro. This hotel is desperate and was practically empty. The restaurant staff was hacking and coughing terribly as she made our coffees in the morning. Don’t take your chances and look elsewhere.
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Date of stay: October 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francesca P, Direttore at Hotel Antica Tabaccaia
Responded 9 Oct 2017
"Since, as always, customer judgment is indisputable where it is the expression of a true experience, honestly described, in this particular case it is for us to make it known that this client clearly threatened the structure of proceeding with a very negative comment where we had pursued the intention to charge the second person, his guest, where the reservation was clearly for one person. The comment of the client obviously omits this small detail and instead amplifies that he had to pay 16 € in addition to non-existent reasons as well as say a lot of other things VERY controversial. We believe, however, that it is crucial to emphasize and to make it clear that small details show the bad faith of the writer. Since we have certainly received a single person reservation and we have the evidence, well, according to you, the second person did not have to pay it just because the customer threatened to make a bad comment? Customers who move with these intentions / convictions, to mislead the advertising tools of their own experiences to some end, instead of favoring other potential users, are opposed to the good of all. Congratulations Erick Q, fine work. " “Premesso che, come sempre, il giudizio dei clienti è insindacabile laddove sia l’espressione di una vera esperienza, onestamente descritta, in questo specifico caso è per noi doveroso far sapere che detto cliente ha chiaramente minacciato la struttura di procedere con un commento negativissimo laddove avessimo perseguito l’intenzione di addebitargli la seconda persona, sua ospite, laddove la prenotazione era chiaramente per una sola persona. Il commento del cliente ovviamente omette questo piccolo particolare ed invece amplifica che ha dovuto pagare 16€ in più a fronte di motivi inesistenti oltre che dire un sacco di altre cose MOLTO discutibili. Crediamo invece sia fondamentale evidenziare e far capire che un piccoli particolari pssono dimostrare la cattiva fede di chi scrive. Premesso che abbiamo certamente ricevuto una prenotazione per una sola persona e ne abbiamo le prove, ebbene, secondo Voi la seconda persona non la dovevamo far pagare solo perché il cliente ci ha minacciato di fare un bruttissimo commento? I clienti che si muovono con queste intenzioni/convinzioni, quelle di utilizzare in maniera perversa gli strumenti di pubblicità delle proprie esperienze a qualche proprio fine anziché favorire gli altri potenziali utenti, sono da contrastare per il bene di tutti. Complimenti Erick Q, bel lavoro.”
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a very disturbing time at this place. They had changed my room and moved my stuff without telling me. Some of my stuff was missing during this relocation. I am trying to take a legal action against them. Wifi connection and the service was also terrible.
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Date of stay: June 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a very good relaxing time in the hotel. Beautiful place, swimming pool, clean rooms and very kind people :) Dinner was also very delicious. Brought us to the railstation too. Nature was very fantastic! so I could rest very good :) I recommend this Hotel!
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Date of stay: June 2013
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel workers were so arrogant and uneducated, never even smiled, breakfast was so bad, no even butter or corn flakes bowl, they never changed towel during the house keeping inspection. Receptionist was shouting because we wanted to get a cup of coffee before breakfast time, she said don’t enter breakfast room before 7:30 am, I said I just wanted to get a cup of coffee. They don’t have double bed, all beds are twin beds. Good thing is hotel located in natural area. Last words; DONT EVER NEVER THINK TO COME HERE!!!
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea T, Marketing at Hotel Antica Tabaccaia
Responded 1 Jul 2023
You were guest with us as tour leader for a group that did not speak English but only Turkish. Poor guests she accompanied.. She never lent them any support of any kind leaving them totally on their own. Finally, despite having warned her that breakfast started at 07:30 and that there was another group in the previous time slot, she disrespectfully sneaked in despite our receptionist having reiterated this several times. We are the ones who complained to your agency because you are absolutely not able to manage a group
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The place is literally in the middle of nowhere. They lock up the pool at 19:30 already, and you can not swim before breakfast ends after 9:30. So from the whole feel, you don´t feel welcome there. The breakfast itself is not worth being mentioned, so don´t expect too much. The rooms are clean and there´s free parking. Also the internet broke in the evening, and couldn´t be put back working until check-out time. So I wouldn´t stay there again. Also the walls are thin, as I heard the neighbors TV...
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Date of stay: July 2019
Rooms
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciao Sabina allora cani di taglia piccola si, perché i nostri amici avevano un cane, però di queste dimensioni non saprei rispondere. Prova a chiamare lo staff
There are more places to choose from in the Terranuova Bracciolini area.
PRICE RANGE
$154 - $180 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of ArezzoTerranuova Bracciolini
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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