We have just stayed three nights at the Cortez Motels in Whakatane. The service was A+ so friendly so professional. The cooked breakfast is a must, sets you up for the day, and hot! We will be back. Location to town a nice walk, no traffic noise at night. Shower so hot, fabulous. We will be back.
Very high standard of cleanliness. Very comfortable and a great place to stay. Arrived late and everything was ready for us. Not the top end of motels in terms of price but we had no issues with staying there. Would use again if in Whakatane Close to centre of town and very convenient
Had a family weekend / event in Whakatane so booked 3 rooms.. I truely want to say how excellent the staff & owners were. We appreciated they made a family room available for our 4 teens that were travelling With us . However on arrival this motel Looks & feels depressing - my folks were With me & I felt uncomfortable that I had booked it- however my parents kindly agreed it was okay to stay -we do not at all have issues With older or dated motels but first reflections are that it needs a sweep up & definitely carpets cleaned asap. I did not at any stage take my shoes off during the stay the carpets desperately need a clean or update. However the sheets , bedding showers & toilets were really clean but furniture in all rooms dirty & we did not sit on them. Good location , clean sheets & excellent staff just a shame as we did not feel comfortable in the rooms . Good cheaper style motel. Wouldn’t stay again unless a bit of an update & carpets cleaned . …
Grounds well kept, room had separate toilet to shower, no air conditioning but did supply big standing fan in the room, great outdoor seating area for a bbq. Only downfall was murky pool, they only emptied the bin but didn't top up coffee or milk so we had to get our own because we came back late, also had stay in families living at the motel.
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