Grounds well kept, room had separate toilet to shower, no air conditioning but did supply big standing fan in the room, great outdoor seating area for a bbq. Only downfall was murky pool, they only emptied the bin but didn't top up coffee or milk so we had to get our own because we came back late, also had stay in families living at the motel.
Visited Whakatane with friends and stayed in the Cortez Motel for three nights. Very clean and tidy. Good service and very friendly staff who made sure we had everything we needed for a perfect stay. Would definitely stay here again.
This place was great! Family of 4. 2 adults and 2 small children. We got the superior family room specifically for the spa bath for the kids. This room had a double bed and a single in the "lounge" and the same in the bedroom. Nice sized room, not overly big but big enough. Table and 4 chairs. Plus a bench with 2 barstools. Flatscreen with basic sky channels. 2 heaters but the rooms are well insulated so dont need them all that much. The kitchenette is a bit dated but functional. No stove but they have a microwave and a cooktop. The beds are comfy enough, not plush but not hard. The bathroom is quite big, lots of space. The spa bath is huge! It was perfect. It's quite quiet. Couldnt really hear much going on outside. Theres a pool (looks clean and still being filtered even though it's the middle of winter which is great.) and a bbq area in the courtyard. The owner/guy on reception was great. Seemed genuinely friendly which gave me confidence in the place before even getting to the room. And above all else!! THIS PLACE IS CLEAN!! The sheets, new towels, the bath and toilet. The cutlery, the table, the carpet. CLEAN! It's a cheap motel with everything you need and nicer than most in its price range. Very happy with our stay and will most definitely be happy to stay here again. Thank you.…
Had a good 3 nights at the Cortez motel. Everything was as expected for a mid-range motel. Good service - friendly staff - and helpful with hints, ideas and brochures for the next leg of our journey. The only real negative was the lack of parking beside the room. Apart from that - good kiwi lodgings!
We've stayed at the Cortez Motor Inn before and will always stay here when we visit Whakatane. The customer service is 5-star, with our recent stay accommodating an early check in, followed by the owner taking the time and trouble to look for something sentimental I'd left behind in the room, and posting it to my home address. These are wonderful folks who value their guests and this is so rare to find these days! The motel is clean and quiet, despite being on Landing Road, the rooms are well insulated. Thank you again for your awesome customer service, and we look forward to our return stay!