We were encouraged to pay when we arrived instead of using booking . com so anchor lodge wouldn't be charged an overhead. You will be in a backpacking lodge shared with a lot of other people who are noisy including the owners and their dog, children and entire family living at the lodge. Now we booked a room for 2 people for 2 nights but only with the intention of having my son stay provided my wife and I could use the bathroom when needed. The lady we dealt with agreed. A small man on the property kept walking passed my wife and looking at her and my son then approached me in our campervan and started asking me which room we booked and if we had a key and when challenged as to why he was asking all these questions he declared himself the owner then told us to get off their property with our dogs who not once barked or stepped foot out of the camper. He then got his wife to tell us the same thing. This was not an issue when we made the booking but now having spent 1 night they were making up reasons to evict us even though only my son stayed in the tiny jail cell room they gave him. My wife and I went across the road and some other relation of theirs came speeding out of the lodge with his dorr wide open then circled our camper then drove back inside the lodge. We felt threatened enough to leave. The lady promised to refund the 1 night we didn't use then emailed us today and said they wouldn't. Extremely horrible experience with dishonest and deceitful hosts. We will never come back nor recommend to anyone but we will tell everyone how unpleasant it was.…
Lovely location and very hospitable hosts. Due to a large group of teenagers partying the night before we were fortunate to be given an upgrade. #winning. This is my second time staying there and I would definitely come back again. Fabulous 👌🏽
We stayed just one night in the shoulder season (early May) and found the Harbour View suite exactly to our liking. On request during the booking the manager placed us in an end unit unit with no neighbours in the adjoining unit so it was very quiet. The king sized bed was very comfortable and came complete with three pillows per person. We used the outdoor spa pool at around 9.00 pm and found it clean and an ideal temperature for a hot soak before retiring. Upon learning the we were needing sheets and pillow cases for our next night at a bach at Rings Beach, Kuaotunu Bay offered to provided them for a small cleaning fee which solved a problem for us.
My partner and I had been living on our boat for 2 months before staying at the anchor lodge, it was just what we needed! Comfy, clean room and amazing facilities. We especially loved the spa pool and swimming pool. What made our stay so special, however, was Ainsley! Ainsley checked us in and showed us to our room, she was really friendly, so much so we came back a second time :) Aaron and Emily.
Excellent location and beautiful surroundings. I stayed in the hostel part of the complex as there were no available self contained units for my travel dates. The room was nice and bed comfortable and for a private room good value. The layout of the hostel was a little strange and meant to access the ladies bathrooms you had to walk into the kitchen area. And the bathroom facilities were uncomfortable with no where to change after a shower. The rooms were also very noisy and TV could be heard two bedrooms away. I would stay here again if I could book a self contained unit as I found the setting nice, the staff friendly and location was perfect.