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4.0
#11 of 26 hotels in Krynica-Zdroj
Location
Cleanliness
Service
Value
Belmonte is a perfect hotel for business meetings, may it be a conference, a huge event, an intimate meeting or a fancy exhibition. These modern interiors will be your ideal business venue in any situation. We approach every single Client individually, making sure that no detail is left to chance here and that we meet all the needs of the Organisers flawlessly.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Business
Location
Ul. Piękna 23, Krynica-Zdroj 33-380 Poland
Name/address in local language
BELMONTE Hotel Krynica-Zdroj
24 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Family trip with children aged 6-10. The hotel met our expectations. Nice, spacious rooms, great animators and a well-planned schedule of activities for children - they didn't want to come back. Relatively large swimming pool and sauna complex. On the plus side, drinking water is available in common areas and soup for children before dinner. The only negative thing I can point out is the aesthetics of the developed area next to the hotel.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terrible access to the hotel- by car and on food. It's a 5 star hotel, but I don't know why?There only one restaurant, and it is located like almost on the corridor, a place separated only by a curtain from the breakfast room. the dishes were rather average, all dishes with similar additions, nothing special unfortunately. The SPA is rather expensive in relation to the services offered. Unfortunately, I won't go back there and I don't recommend it.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel met our expectations. The service is always nice and helpful. The breakfast buffet was very tasty. Everything is fresh, warm and varied. Swimming pool and saunas (there are several types of them, such as salt, herbal, steam and others). Beautiful design of the entire hotel and beautiful views from the rooms. Rooms neat and clean. There were cosmetics in the bathroom: shampoo, lotion, a hairdryer and a scale. We didn't miss anything. Animations for children (all day long attractions organized by cool aunties). The driveway is challenging, but there is also a sign suggesting a gentler approach to the hotel.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely bad access to hotel !!! We cannot access the hotel due to high hill. Roads not cleared from snow. There is no information about that fact , even there is no note about other possibilities how to access this hotel via other roads. We spent 2 hours to finally check-in. We had to park our cars kilometers away. After that, (even the hotel were not full), we obtained rooms for our family in different floors even thought we requested it. Another big disappointment - outdoor jacuzzi closed , exactly just that day we stayed there. During check-out the receptionist asked us to pay parking !!! Really ? On the other hand the room was clean, modern and quite big. Also breakfast with a good choice of food, good coffee. We were absolutely not satisfied with the stay. I asked to talk with manager but without feedback. It is necessary to change the approach as it is rated as a 5* hotel .
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Date of stay: December 2022
Value
Location
Service
Room Tip:Super high hill - bad access. Just go if you have Q4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Belmonte does not deserve to be called a five-star hotel, except for the price. I have unpleasant memories of my stay in this hotel. Instead of rest and relaxation, there was stress and nerves. You have to be careful with valuable things, because if they are not put in the safe, they will get lost. This is how I lost my iPod. You will not receive help from the management staff, you will be treated as an intruder and an intrusion. The room was quite large, but the deck carpet was dirty and stained. Gray curtains. Windows dirty. The mattress on the bed is stained. The food was monotonous, mediocre. It's the same throughout the week of your stay, only the places are changed. The Aura a la carte restaurant is a disaster, with a few tables separated from the general cafeteria by a curtain. The hotel is located on a hill with a steep slope. For older people and those with walking difficulties, entering the hotel is a great challenge. I will never come to the Belmonte hotel again and I will discourage others from doing so.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip:- zamykać wartościowe rzeczy w sejfie. Pozostawione na widoku giną
- bardzo niedogodne wejście do...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very pleasant hotel in Krynica. Beautifully decorated in art deco style. The rooms are wonderful and super comfortable. The food was very tasty and varied. The views from the room (we recommend booking those with a view of the resort) are fantastic. Great spa area with a swimming pool and saunas. Very large underground parking lot. Minus? Prices.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place, quiet and providing the highest level of service. Champagne for breakfast, two outdoor jacuzzis, 4 saunas and an ice cave, delicious food. Beautiful view of the mountains and Krynica. Soft music in the hotel, live performances in the lobby. An ideal option for a holiday in peace and quiet.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip:Parking zewnętrzny, oraz podziemny. Wszystko na miejscu, obsługa concierge spełnia wszystkie...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another successful stay at the Belmonte Hotel. Large, comfortable, well-equipped rooms. Very tasty food, plenty of choice for both breakfast and dinner from the butef. High standard of services and cleanliness. Steep driveway and approach to the hotel. The only thing missing is a sidewalk/stairs through the forest directly to the Krynica promenade.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Strome zejście na deptak, więc raczej na sportowo.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Facility is new, so there is no complaint possible on how rooms/hotel look except surroundings (looks like construction site - I parked my car beside a bulldozer on a hotel parking lot).
In short: There are no standard 5 star hotel habits in the whole hotel. I did not meet a person from personnel who could meet this standard. Language skills are at zero level, even receptionists do not speak English on a level desired for a 5 star hotel. Every hotel consists of buildings, equipment and people and services. In this hotel you will get very nice, new and modern building, comfortable beds, modern equipment but services will be equal to a 2 star hostel.... If interested read the following examples.
Our short stay started with a two-hour check-in procedure. We arrived early, so the hotel was not able to check us in (no problem with that) - but after two hours of telling "room is still dirty" (how HIGH English from receptionist in a 5-star hotel) I went upstairs and checked if there is a maid cleaning the room. But there was nobody in the room, so when I returned to the reception and with an angry voice said that I did not see any maid in our room and demanded to check in, the receptionist checked by phone and voila - room is was surprisingly ready for us... .
After this only a few more highlights. Waiting time for a drink in the lobby bar is 20 - 40 minutes (no kidding), and it does not depend on how many people are in the bar. I have never seen such a disoriented bunch of people. Tables are not cleaned... after two hours in the lobby bar we had several empty glasses and plates on the table, without the waiter even noticing them. And paying by card….. after 10 minutes and three tries on different card terminals I was finally able to pay….
At the end of the stay, wife called me by the phone while I was having a breakfast, that at 9.00 AM maid knocked on the door and told them that she needs to clean the room ( maid telling guest to leave before check out time to leave the room...).
Last thing (it happens sometimes and it is not the hotel's fault) but even a fire alarm turned on during our last night....
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lepszego miejsca na cudowny weekend we dwoje nie mogłem sobie wymarzyć, obsługa pełen profesjonalizm, bardzo miła i spełnia każde życzenie, można poczuć sie wyjątkowo. Lokalizacja i widok z pokoju to bajka. Podziwiam zaangażowania każdej osoby, to dzięki Wam był to piękny i niezapomniany dla nas czas ❤️. Okolica, atmosfera z pełnym pakietem wygód pozostanie w pamięci i z przyjemnością wrócimy w to miejsce. Zdecydowany faworyt i gorąca polecam 👌 Uważam, że hotel na najwyższym poziomie godny polecenia i w mojej ocenie najlepszy w Krynicy.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip:Fantastyczne miejsce w Krynicy-Zdrój 👍Mega kreatywny szef kuchni. Kolacja z okazji urodzin żony...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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