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Hotel Orizzonte - Acireale

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Traveller (188)
Room & Suite (61)
Dining (25)
Overview
  • Excellent10%
  • Very good33%
  • Average41%
  • Poor10%
  • Terrible6%
16 Aug 2017
“Value for the money”
4 weeks ago
“Dreadful food at breakfast/dinner, extremely rude staff on reception - Avoid if possible.”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (247)
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LanguageEnglish
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1 - 5 of 42 reviews
Reviewed 4 weeks ago

The reception staff at this hotel are the worst I have experienced in many years of travel. Without exception they are rude and present a sour face to guests. We were told this was because of staff shortages, but on checking reviews over the past...More

Thank Patuk52
Reviewed 4 weeks ago via mobile

The hotel facilities are such that I would have given 4 points. It is a basic out of the way hotel and you basically have to eat there as there is no where else. The breakfast was adequate but every morning we had to pick...More

Thank andreaat62
Reviewed 20 October 2017

Arrived at reception, kept waiting for ages whilst Receptionist was on the telephone with No acknowledgment from her that I was there, not even a cursory nod; no eye contact; keys eventually thrown on the counter. The hotel itself looks nice, the pool is nice,...More

1  Thank FonzieEngland
Reviewed 14 October 2017

We spent three nights in this hotel in late September. The rooms and facilities were just about satisfactory but the food was appalling and hardly fit for consumption. The staff especially in the dining room, were surly and reluctant to engage with visitors. We were...More

Thank sonyalloyd33
Reviewed 8 October 2017

I do not usually write reviews but feel I must on this occasion. The hotel itself was adequate.with a nice pool and pleasant gardens. The Staff though were rude indifferent and very unhelpful, especially in the dining room. The food at both breakfast and dinner...More

Thank slldxn
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room Service
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$89 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (188)
Room & Suite (61)
Dining (25)
Pool & Beach (25)
Family and Play Areas (2)
Questions & Answers
Ask a question
alison p
31 December 2014|
Answer
Response from andreaat62 | Reviewed this property |
Yes there are hairdryers
0
Votes
Room Tips
"Our room was on the first floor facing the car park and was quiet."
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"Choose a room with a view to the sea"
Read review
"Not at this hotel"
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"Best advise - Don't stay here. It is an absolute waste of money."
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