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The Village Inn Hotel

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Carr. 858 Sector Cacao Km 2.8 Sector Cacao, Carolina 00985 Puerto Rico
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#5 of 18 Speciality lodging in Carolina
Location
Cleanliness
Service
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Pool / beach towels
Children Activities (Kid / Family Friendly)
Non-smoking hotel
Sun loungers / beach chairs
Laundry service
Outdoor pool
Sun terrace
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Room features
Air conditioning
Bath / shower
Complimentary toiletries
6Reviews0Q+A2Room tips
Traveller rating
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Justine M wrote a review Jul 2021
1 contribution
+1
The rooms are very small, nobody really cleans bird poop in the pool and all over the balconies. I had to literally clean the pool myself as well as the other guest to use it, while staff watched us do it! 4 days there and never once did I see a worker clean that POOL .The sheets were stained, we didn’t have WiFi cause the workers didn’t know the password. Workers not very helpful and don’t really speak English stray dogs all over property one chased me. Was there for 4 days never got asked if my room needed to be clean had to clean it myself and get trash bags from them myself, even after calling them up to the room to show them the stained sheets the workers would NOT come up! People smoking cigarettes all over property! No toiletries are included except for paper toilet area NOT safe! No gate no nothing workers leave at 2 or 3 am and then ur basically on your own in a very bad neighborhood!!! No stores nothing convenient around everything is like half hour to hour away from the MOTEL. There were huge puddles of water around my room over all don’t recommend!
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Date of stay: July 2021Trip type: Travelled as a couple
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Whitney M wrote a review Feb 2020
Orlando, Florida170 contributions68 helpful votes
Beautiful facility in the “outer” skirts of San Juan in Carolina which is about 20 minutes away from the airport (SJU). It’s about a 4 km drive once you get off the highway into the hills of the city. Our room was studio style, 3rd floor with no elevator so keep that in mind. Hot water & air conditioning were both available which is great. Free parking on the premises, highly suggest a car if you plan to be in San Juan. There was WiFi available however I have Sprint and from our room I was never really able to access it, my boyfriend has Metro and his service worked like a champ coupled with their WiFi. Very friendly staff upon check in. Would definitely recommend & stay here again. I know a review said this was “the ghetto” part of Puerto Rico & I’ll say that was not our experience. It wasn’t the hotel district but the facility & area aren’t ghetto in the least & we felt safe our entire visit.
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Date of stay: February 2020Trip type: Travelled as a couple
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David G wrote a review Mar 2018
Dallas, Texas43 contributions11 helpful votes
I was recently in Puerto Rico for disaster relief. This hotel had no electricity, no water, no top sheet, no towel and no internet. They had the gall to charge $179 a night and would not refund when I got there and found out. I only found out when I was shown my room and had signed all the papers. I know the hurricane damaged a lot of buildings and they were not ready for business. I should have told me before I reserved. They had no interest in helping their neighbors during a crisis. It was shameful and to this day I am still fighting to get my money back since they wasted no time to run my credit card, This place is nothing like their photos. Please if you are going to Puerto Rico to help the people in crisis ... do not stay here. You will only be padding the pockets of thieves. This, of course, is only my opinion.
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Date of stay: November 2017
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: do not stay here
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TRAVELHIGHSurprise wrote a review Oct 2017
Surprise56 contributions25 helpful votes
The hotel is a small inn with a few rooms so nice if you don't want to stay at a large hotel. We stayed here after Hurricane Maria and facility did have some damage but this review does not take into account that damage. We did have water a few hours a day and electricity from generator beginning around 7pm to about 7-8am so this was a PLUS as air conditioning was available during the evening. Under the circumstances they attempted to accommodate as best as possible as we so appreciated their efforts as lodging was limited in and around the San Juan area. The facilities need to be renovated as many things need to be repaired or updated else I would have given at least 3 stars. The location was being used by the local children, young and teenagers, to meet, charge their cell phones (due to lack of electricity), and blocked pathways which I thought was inappropriate, etc. The noise in the mornings with employees screaming across the facility or non paying guests hanging around the areas was inconsiderate to the few guests staying at the hotel. Due to Hurricane Maria, several of the rooms were being used by the owner/manager and family so they could have water and electricity which they couldn't get in their homes. This is fine but the hotel was still being used for guests and consideration for several key customer service areas should have been recognized.
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Date of stay: October 2017
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Trip type: Travelled with family
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Eric S wrote a review Mar 2017
New York, New York, United States22 contributions10 helpful votes
I Love Puerto Rico, but the fact that many places want to Tax you for breathing is a Real Turn Off. The Village Inn is Not that kind of place! Thank God you can still enjoy the comfort of country and stay near the airport at the same time without getting Taxed and Surcharged to death.The staff is super friendly and the Inn is very clean, the only thing they need is small restaurant and it would be Great. I usually stay at another inn near Isla Verde, but I'm glad I found another Inn with very good rates and no extra taxes or surcharges. Thank you Village Inn for a Safe stay.
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Date of stay: March 2017
Location
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Bring your own Munchies also get pool view
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PRICE RANGE
US$87 - US$192 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoCarolina
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Frequently Asked Questions about The Village Inn Hotel
Which popular attractions are close to The Village Inn Hotel?
Nearby attractions include Museo del Nino (7.6 km), Plaza Carolina (4.8 km), and The Office Traditional Irish Pub (3.7 km).
What are some of the property amenities at The Village Inn Hotel?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Is parking available at The Village Inn Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Village Inn Hotel?
Conveniently located restaurants include Pimenton Pizzeria & Birreria, Pizzeria Trattoria Italiana, and El Toston Criollo.
Are there opportunities to exercise at The Village Inn Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at The Village Inn Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Village Inn Hotel?
Many travellers enjoy visiting Monumento Historico Cueva Maria de La Cruz (15.2 km), Antiguo Acueducto Rio Piedras (10.6 km), and Henry Klumb House (9.0 km).