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Spacious hotel, modern decor, clean, great beds and bathrooms. Wonderful location at the beach with huge lounge garden and big swimming pool. Great buffet food. In the shopping center next door you find a small tapasbar with award winning hams and cheeses and delicious wines....More
Thank Arienne K
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 4 May 2018
We are more than happy to receive your wonderful comments , specially regarding our staff, we are aware that it is only thanks to them that we achieve our goal every day.
Best regards !!
Let me start off by saying, its not as bad as some other people review it.
Its a family hotel, so if you intend to stay and relax as a couple this might not be your preferred option. Check into a boutique hotel.
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 2 April 2018
Our goal is to achieve maximum satisfaction of all our guests and we are very happy to learn that we have achieved it this time with you. Thank you for choosing our Hotel as the location for your family vacations, and we highly...More
About half of the elevators were out of order, in a hotel with 3 floors, so the remaining elevators were always crowded, so most of the guests had to use the stairs. We waited for about 10 minutes and finally we had to carry our...More
Thank chio c
Response from Ilunion H, Director Hotel at ILUNION IslantillaResponded 15 January 2018
We are very sorry that I had a problem with a particular elevator, as we are told, we are the only hotel chain in the world with the accessibility certification in all our hotels.
Waiting to see you again among us, receive a...More
Excellent location, aggreable place, accessible, attentive and loanable staff. Real close to the beach and with a good swimming pool. Good for kids and families. Room cleaning could have been better. I would recomend and choose this place again.More
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Thank Andreia C
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 29 August 2017
First of all, we highly appreciate your recommendations made to our housekeeping service, we can assure you that your commments will be addressed to our Housekeeping Manager inmediatly.
It was a pleasure for us to host you in our Hotel, and we sincerelly...More
Every year we go to Islantilla Ilunion. Patro and all the staff ( Sandra, Lola, Anabel, Maria, Lourdes, Magdalena, Jesus, and so many others ... ) are just incredible! This year my son, wife and my grandson also visited us 4 days there. What could...More
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 19 August 2017
As usual, it was a pleasure to host you and your family members. You know that our property will be always your second home here in Islantilla. A little piece of paradise in the south of Huelva the Coast of the light.