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Catalonia Royal Ses Estaques

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C/ Ses Estaques, 07840, Santa Eulalia del Rio, Ibiza Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (294)
Room & Suite (49)
Dining (20)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Catalonia Royal Ses Estaques
Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 53 hotels in Santa Eulalia del Río
Location
Cleanliness
Service
Value
Travellers' Choice
Catalonia Royal Ses Estaques enjoys a wonderful view over the sea. It is a quiet and elegant establishment, opened in 2017 for people over 16 years. The hotel is located in the center of the fishing village of Santa Eulària des Riu on the seafront and next to the marina and the Palacio de Congresos. Its 39 rooms are spacious, comfortable and all have a balcony or terrace with sea views. The hotel has two swimming pools, a cocktail bar on the terrace and a chill out area with hammocks and Balinese beds.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Airport transportation
Street parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Car hire
Solarium
Adults only
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, French, Spanish, Catalan and 1 more
297Reviews29Q+A19Room tips
Traveller rating
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Popular mentions
tahnebrink wrote a review Apr 2021
Neuchâtel, Switzerland1 contribution1 helpful vote
Perfect for couples for adults only. Excellent value for money. Well situated and with a breathtaking view from all rooms. Nice big balconies. Helpful and Service minded people in the reception. Breakfast very good with many different fresh fruits and juices
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
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1 Helpful vote
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Response from Daniel Cortina Ullate, General Manager at Catalonia Royal Ses Estaques
Responded 16 Jun 2021
Dear guest, Thank you very much indeed for your amazing review. It will certainly help us to go back to normal very soon. On the other hand, do not hesitate to contact us if you ever want to come back to Ibiza in the next few months. It will be a pleasure to have you again among our guests. We wish you a lovely summer. Best regards.
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Steve W wrote a review Sep 2020
Pouzolles, France16 contributions24 helpful votes
I booked the Royal ses Savines hotel for 5 days in June and paid in full in advance. The hotel then had to close due to Coronavirus and Catalonia Hotels cancelled my booking. I have repeatedly asked for a refund of my money but despite numerous emails and phone calls no refund has been made. I spoke with Mónica at the hotel’s reception and with Angeles in Marketing, then with Isabel in Support. Each said they would arrange for my refund to be paid but nothing has happened. Last week I spoke with Jesús from Catalonia Rewards and he also said he would get my refund paid but still nothing. It is now 3 months since my booking was cancelled and 8 months since I paid in full for it but I have still not received any refund. This delay is extremely disappointing, especially from a hotel group with a good reputation like Catalonia Hotels. I would urge people who are considering this hotel, or any other in the Catalonia Hotels chain, to think carefully before making any booking at this time. I would certainly advise not to pay in advance because it is extremely difficult to get any refund should things go wrong. It would be great if Daniel Cortina Ullate, D. G. at Royal Ses Savines, could act to help me receive the refund that I am owed.
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Date of stay: June 2020
2 Helpful votes
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LyndaParis_France wrote a review Sep 2020
Bayonne, France92 contributions141 helpful votes
My review will be short as it is quite similar to others you have already seen: Positives: Room size = big Nespresso in room Good amenities (shampoo/conditioner etc/) Very efficient and friendly staff View from room and pools is picture perfect. Breakfast food quality very high Good cocktails Negatives: The room rate is very high - try to stay in June or September when the prices are more reasonable Very short and nice walk to marina area and downtown for dinner and bars. Enjoy your stay
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Date of stay: September 2020
Rooms
Location
Service
1 Helpful vote
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Response from Daniel Cortina Ullate, Director General at Catalonia Royal Ses Estaques
Responded 24 Sep 2020
Dear guest, Some times short means better. And your review is a clear example of it. On behalf of our entire team, thank you very much for your amazing review. We wish you will visit us again next year. Have a wonderful winter season. Best regards from Santa Eulària Des Riu.
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Jeroen wrote a review Aug 2020
Amsterdam, The Netherlands6 contributions14 helpful votes
I’m not sure what to think about this hotel. Let me start with the positive things: the hotel is in a very nice area, the rooms are large and all offer sea views, and they have the largest bed I’ve ever seen in a hotel! The hotel itself has two swimming pools with nicely manicured gardens, and the rooftop pool has very nice views over the sea. Staff in general is friendly too! However, we expected more of the hotel considering all the excellent reviews we had seen. When we arrived, we found the hotel only has 5 (!) parking spaces which are shared with its sister hotel Ses Estaques. The nice receptionist indicated it was no problem to leave the car on the hotel premises for that night, and advised us for the next nights to park on the street behind the hotel. The next morning we had a paper on the windshield indicating we should not have parked there. The following night, we tried to find a parking space in the street (as advised), only to find there was barely any parking space available - in the end we had to walk quite a distance to the hotel. For two hotels with together 200+ rooms, 5 parking spaces seems a bit.. Scarce? During one of the days we decided to chill by the rooftop pool. Only there we found there is no bar - there is a phone which you can use to order drinks from the pool bar on ground level. That works, but in the afternoon (16h) there is no food menu at all. You can’t even order a small snack. Moreover, we were told we were not allowed either to order some food via JustEat - the only option was to walk downstairs, look at a menu of a local restaurant which they have connections with (their own restaurant was also closed) and order there. No thanks. In addition, there was no music at all at the pool, which might appeal to some guests - we missed it a little. The breakfast is okay. They offer a good selection of different cheeses, meats, a bread selection, fruits etc. Eggs can also be prepared to your liking which is very nice, and also here, the staff is excellent! If you want a coffee, ask specifically for a Nespresso though - they have Nespresso machines which are fine, but the coffee/espresso coming from the “normal” machine (which you get if you don’t specify what you want) is not the best - to put it mildly. Finally, we were a bit surprised by the reservation policies. Catalonia claims they always offer the lowest rate on their site if you join their Rewards program. Being a member of this program also offers a free upgrade. I did join the program for this, only to find that Agoda (and several other OTA’s) offered the same room for EUR 150 less (6 night stay) than their “special rewards rate”. I sent an e-mail to the Catalonia reservation department and the hotel itself to ask if they could match the rate (which they should be able to considering the commission they pay any OTA). The reservation department answered by saying “We have the lowest rate. If you book via Agoda we cannot fully guarantee your reservation. The lowest rate is <the rewards rate>”. This was, as I explained them, 150 euros more expensive than the Agoda rate. The front desk also answered with a very kind e-mail, saying they unfortunately could not make bookings themselves, and in this case recommended us to book via Agoda. We’ve done so, and I mentioned my Rewards number in the booking. Of course none of the perks was offered upon arrival - we could upgrade to a better room for 50 euros a night extra. We gladly declined. All in all, the stay was certainly not bad, but we won’t be returning. We have stayed in many hotels in Ibiza, and there are plenty of other options with a better breakfast, good F&B options also during the day, and a more Ibiza “chill” vibe. However, if you want a more traditional Spanish hotel, extremely quiet, with large rooms and with decent facilities (and if you don’t have a car!), you can’t go wrong with the Royal Ses Savines.
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Date of stay: August 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Daniel Cortina Ullate, Director General at Catalonia Royal Ses Estaques
Responded 28 Aug 2020
Dear guest, Thank you very much indeed for your long and detailed review. Just a few clarifications: the hotel does not have a private parking. And the reason why is easy to understand: the cove does not belong to the hotel, it is a public area managed by the Municipality. But parking in the back street area is free of charge and to be honest, we never had the case when one of our guests could not park the car outside. Regarding the Bar and Room Service schedule, and due to the Pandemic, we had a reduced timetable / service. We are very sorry if that was a big inconvenience for you. Finally, and regarding the Operator you are mentioning and many others, trust us when we say we cannot become responsible of their acts, especially when these acts border on illegality or at least unfair competition. We will transfer the case to our Commercial Department in order to clarify the situation. Once again, thank you very much for your time and your kindness. Best regards from Santa Eulària Des Riu.
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alister s wrote a review Aug 2020
Greater Manchester, United Kingdom34 contributions42 helpful votes
My wife and I stayed here for 3 nights in September 2019 prior to staying in a villa. We joined the chains loyalty club when booking and were upgraded to the best room in the hotel on arrival! Breakfast is served in the adjacent building, this was fine apart from the raging storm which flooded the hotel and it's grounds!! We loved the place so much we're back there for a chill out at the start of Sept this year after a villa stay.
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Date of stay: September 2019
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Room Tip: Joint the loyalty progrmme before traveling
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1 Helpful vote
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Response from Daniel Cortina Ullate, Director General at Catalonia Royal Ses Estaques
Responded 28 Aug 2020
Dear guest, We are very glad to know you had a wonderful stay despite the storm (one of the heaviest we remember). And of course, we will be very happy and honoured to have you again among our guests this coming September. We wish you a wonderful summer. Best regards from Santa Eulària Des Riu.
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PRICE RANGE
US$171 - US$461 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsIbizaSanta Eulalia del Río
NUMBER OF ROOMS
39
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Frequently Asked Questions about Catalonia Royal Ses Estaques
Which popular attractions are close to Catalonia Royal Ses Estaques?
Nearby attractions include Liquido Cocktail Bar (0.4 km) and Pizzeria Del Puerto (0.4 km).
What are some of the property amenities at Catalonia Royal Ses Estaques?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Catalonia Royal Ses Estaques?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Royal Ses Estaques?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Catalonia Royal Ses Estaques?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Catalonia Royal Ses Estaques?
Conveniently located restaurants include Marytierra, Bollywood, and La Mar de Santa Restaurant & Beach Bar.
Are there opportunities to exercise at Catalonia Royal Ses Estaques?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Catalonia Royal Ses Estaques have an airport shuttle?
Yes, Catalonia Royal Ses Estaques offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Catalonia Royal Ses Estaques?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Catalonia Royal Ses Estaques?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Catalonia Royal Ses Estaques?
Many travellers enjoy visiting Air Raid Shelter (1.0 km).