Steigenberger Grandhotel & Spa Heringsdorf
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Steigenberger Grandhotel & Spa Heringsdorf

Liehrstraße 11, 17424 Seebad Heringsdorf, Usedom Island, Mecklenburg-West Pomerania Germany
Der große Pool
Traveller (539)
Steigenberger Grandhotel and Spa, HeringsdorfUsedom, Germany - Bathroom
Room & Suite (93)
Steigenberger Grandhotel und Spa
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About

4.5
#1 of 26 hotels in Seebad Heringsdorf
4.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Directly on the beach promenade of Heringsdorf, nestled in a beautiful park, the spacious luxury resort hotel fits nicely into the classical baths architecture. It offers a stylish spa and holiday resort of the highest class - divided into the Grand Palais, with 120 spacious rooms and suites, two "Seaside Residencies" with 40 luxury studios, 2 historical mansions Villa Augusta and Villa am Meer, our Kid's Club villa on two floors promises our young guests daily pleasures of fun . We invite you on a journey of culinary diversities in the Steigenberger Grandhotel & Spa. From elegant champagne dinners to light dishes - awake your taste buds!
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Dry cleaning
Laundry service
Room features
Allergy-free room
Bathrobes
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Park View
Charming
Languages Spoken
German
Hotel links
Special Price:Welcome Special: 10% off

Location

Liehrstraße 11, 17424 Seebad Heringsdorf, Usedom Island, Mecklenburg-West Pomerania Germany
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Heringsdorf Airport
Goleniow Airport
62.9 km
See all flights
3,529Reviews6Q+A11Room tips

Reviews
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Detailed Reviews
Chicken Kebab wrote a review Jan 2023
Australia2,648 contributions221 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
Had a very comfortable stay here at the grand. The buffet breakfast was up with the best we have had around the world. Omelettes made to order, multiple freshly made juices, heaps of hot and cold choices. Also had a great club sandwich at the bar the evening before. Located right next to the beach, i am sure this place rocks during the summer.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathrin Haufe, Sonstige at Steigenberger Grandhotel & Spa Heringsdorf
Responded 15 Jan 2023
Sehr geehrter Gast, Thank you so much for your wonderful review of the Grand Hotel! We're so glad to hear that you enjoyed your stay with us and that you found our breakfast to be up to your standards. We hope you had a great time during your stay and we hope to see you again soon!. Mit gast-freundlichen Grüßen Carsten Willenbockel und das Team vom Steigenberger Grandhotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fiona L wrote a review Oct 2022
Edinburgh, United Kingdom27 contributions48 helpful votes
5.0 of 5 bubbles
This is a fabulous hotel. The staff were incredibly helpful, the room was amazing, and the location is unbeatable. We spent three nights here. I wouldn't say there's a huge amount to do in seebad heringsdorf, but if you're needing some chill time with some interesting historical context in the surrounding area, this is definitely worth a visit.
We didn't have dinner here, but if the breakfast is anything to go by, you'd be in for a huge treat.
We did sample the cocktails in the bar and they were fantastic. We absolutely loved our stay here.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin B wrote a review Feb 2024
Hamburg, Germany158 contributions105 helpful votes
5.0 of 5 bubbles
Excellent hotel with good service, great flair located directly at the beach front. The hotel is modern and the rooms are furnished accordingly. The breakfast and the food in general is good. The spa area is well equipped and spacious enough, even if the hotel is fully booked.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefanie Knüppel, Guest Services / Front Office at Steigenberger Grandhotel & Spa Heringsdorf
Responded 17 Apr 2024
Dear guest, thank you very much for the nice review. We look forward to a reunion. Best regards Carsten Willenbockel und das Team vom Steigenberger Grandhotel & Spa
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LorenzB579 wrote a review May 2022
Switzerland122 contributions72 helpful votes
2.0 of 5 bubbles
This first-class hotel is situated in a privileged location and offers almost everything you could wish for in terms of infrastructure. Nevertheless, we have to make some serious concessions in our rating. For the second time, our reservation (one week in an executive studio) was completely forgotten, without the management acting adequately. The second area with major shortcomings is the restaurant, which is not up to the standard of the hotel, neither in terms of the food nor the service.
Excellent breakfast buffet, pleasant bar and beautiful pool area.
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Date of stay: April 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Obviously, seaview is preferred but you need to ask.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathrin Haufe, Sonstige at Steigenberger Grandhotel & Spa Heringsdorf
Responded 14 Mar 2023
Dear Guest, thank you for taking the time to review our hotel. We are pleased that you found the location and breakfast buffet to be excellent, as well as the bar and pool area. We apologize that your reservation was not handled properly, and we appreciate your feedback in this regard. We strive to provide our guests with the highest quality of service, and we will use your feedback to continue improving our services. Thank you again for your valuable feedback. Mit gast-freundlichen Grüßen Carsten Willenbockel und das Team vom Steigenberger Grandhotel & Spa
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Marc B wrote a review Jul 2020
Berlin, Germany100 contributions73 helpful votes
3.0 of 5 bubbles
Very beautiful and well maintained premises. One of the best cut hotel rooms we have ever been in. Massages and pedicure were excellent. Swimming pool and beach were perfect.

Service unfortunately rather comparable to a 2 stars hotel:
Rooms were cleaned only every other day, Kiosk personal was often not available, the restaurant staff seemed to be widely demotivated, and was partially snippy - I guess there is a severe lack of service training. The restaurant food (we tried the BBQ place) was pretty average.

For room service one is asked to pay extra.

Additionally, there seem to be technical problems: at 4:40am our room rebooted; the TVs went on with full volume, the room safe initialized and needed to be opened by a security officer.

Overall, we enjoyed the stay, though.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathrin Haufe, Sonstige at Steigenberger Grandhotel & Spa Heringsdorf
Responded 21 Jul 2020
Dear Guest, Thank you for taking the time to share your feedback, so that we get the chance to learn and improve our skills. Unfortunately we have to apologize for the poor quality of service during your stay and will discuss this with the head of departments. We hope your recovery lasts for a long time and we are looking forward to welcome you again on the island of Usedom. With kind regards Your Steigenberger Grandhotel & Spa Team
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Jet502048 wrote a review May 2022
Arles, France2 contributions3 helpful votes
2.0 of 5 bubbles
Great hotel with nice staff and location but very unfriendly GM Carsten Willenbockel who approached us asking for our hotel credentials when coming back from the beach promenade. Our laid back style did not seem to meet this gentleman's (high) standards. Extremely rude, definitely not the kind of behavior one expects from the management of such a hotel. We will not be back.....
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Date of stay: May 2022
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathrin Haufe, Sonstige at Steigenberger Grandhotel & Spa Heringsdorf
Responded 8 Jun 2022
Dear Guest, Thank you for taking the time to share your feedback, so that we get the chance to learn and improve. The hotel area is fenced and the GM only asked whether you are a hotel guest or not. Sorry for the misunderstanding at the garden door. With kind regards, Your Steigenberger Grandhotel & Spa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jionkan wrote a review Jun 2013
London, United Kingdom387 contributions390 helpful votes
1.0 of 5 bubbles
On arrival by car we had to wait for 7.5 min for the porter to arrive at the front of the hotel to take out suitcases and to park our car. We stayed as a family in the penthouse suite 'Bismarck' (220sqm). The weather was really hot- about 30C. Unfortunately- the Hotel has no aircon- just a 'ceiling cooling system'. Alas no ceiling fan nor orher fans were provided. The coolest room was the bathroom. Hygienic standards were poor with stains on our (fabric) sofa, Dust- opaque glass décor elements in the living area and hair in one bed. Only two champagne glasses were provided for our party of four. Then they brought two more/ which mismatched. Bathrobes did not fit and had to be ordered twice in larger sizes. After complaining to the director- we were offered to move to an identical suite- again no aircon. We declined. No apology was offered. We won't be back. PS: this is utterly unacceptable for a 'Grand Hotel' in this category. Needless to mention we felt unwelcome. What a huge disappointment @ 600 Euros a night you would at least expect a semi- decent service.
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Date of stay: June 2013
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BelgiumPatrick wrote a review Jan 2020
Belgium206 contributions156 helpful votes
4.0 of 5 bubbles
Beautiful room, classy beach style. Lovely bathroom but no small face-towels, no coton pads...When we arrived there was a large assortment of chocolate cakes waiting for us but the personal welcome card mentioned a wrong name... In winter there is not much to do but walk along the beach or the promenade so I also had some treatments in the spa. They are good but too expensive : for example : a pedicure costs 79 euro and if you want to have colour on your nails it will be 25 euro extra... Breakfast was extremely good : so much choice...Because the hotel was nearly empty the two main restaurants were closed. The only one left was the Waterfront. Food was ok but not special, cold atmosphere, long wait (although no other clients) ,service only got better the third day after we complained about a problem with our drinks
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
W.F. A. N. wrote a review Jul 2019
Berlin, Germany94 contributions73 helpful votes
4.0 of 5 bubbles
very nice setting and close location to the beach, features a great pool regrettably no children pool so it is difficult to seriously swim.
Restaurants have lots of room for improvement, two restaurant feature at the same time buffet, no choice.Bar must have the slowest service we ever experienced.
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Date of stay: July 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
das_ubersoldat wrote a review Sept 2016
Germany166 contributions119 helpful votes
5.0 of 5 bubbles
This is the kind of hotel you always want to stay at. Nice, beautiful, large rooms. A large bathroom with separate shower, bathtub and separate toilet (with door). The breakfast is just fantastic and the location right on the beach is great, too. I will come back!
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Date of stay: March 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from LorenzB579
Switzerland122 contributions72 helpful votes
I am unware of such restricitons. We have been there a couple of times but i would rather say that this not the case as long as you don't show up in swimware for dinner.
Marty S asked a question Jan 2022
Reno, Nevada
What about the weather?
Marty S asked a question Jan 2022
Reno, Nevada
What about the weather?
Dusrae asked a question Mar 2015
Avondale, Arizona37 contributions17 helpful votes
Elevators? Non-Smoking Rooms?
Answer from MoxBxl
Berlin, Germany108 contributions77 helpful votes
There are elevators and there are non-smoking rooms. I assume most of the hotel is non-smoking anyway, but there is a closed room next to the bar area specifically for smokers.
Verena L asked a question May 2019
12 contributions1 helpful vote
Hat das Hotel kostenpflichtiges WLAN - wenn ja, wie teuer?
LorenzB579 wrote a tip May 2022
Switzerland122 contributions72 helpful votes
2.0 of 5 bubbles
"Obviously, seaview is preferred but you need to ask."
Read full review
Hanne B wrote a tip Jul 2019
Copenhagen, Denmark2 contributions
5.0 of 5 bubbles
"Surprised that only difference betw superior and deluxe is slight difference in view. "
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CatN100 wrote a tip Jul 2019
17 contributions9 helpful votes
5.0 of 5 bubbles
"Executive room was very quiet, facing the sea and a side street."
Read full review
douglasgibbs wrote a tip Jun 2019
Chicago, Illinois7 contributions5 helpful votes
5.0 of 5 bubbles
"Pay up for a view of the Baltic Sea. "
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SHEILA R wrote a tip Jun 2019
27 contributions18 helpful votes
5.0 of 5 bubbles
"Consider - bath sheets not towels. Replacing thin hand towels. Top sheet would be nice. "
Read full review
Not the right property for you?
There are more places to choose from in the Seebad Heringsdorf area.
PRICE RANGE
$375 - $505 (Based on Average Rates for a Standard Room)
LOCATION
GermanyMecklenburg-West PomeraniaUsedom IslandSeebad Heringsdorf
NUMBER OF ROOMS
167
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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STEIGENBERGER GRANDHOTEL & SPA HERINGSDORF - Hotel Reviews & Price Comparison (Seebad Heringsdorf, Germany) - Tripadvisor

Frequently Asked Questions about Steigenberger Grandhotel & Spa Heringsdorf
Which popular attractions are close to Steigenberger Grandhotel & Spa Heringsdorf?
Nearby attractions include Seebrücke Heringsdorf (0.6 km), Baumwipfelpfad Usedom (0.4 km), and Weinander Heringsdorf (0.7 km).
What are some of the property amenities at Steigenberger Grandhotel & Spa Heringsdorf?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Steigenberger Grandhotel & Spa Heringsdorf?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Steigenberger Grandhotel & Spa Heringsdorf?
Yes, parking is available to guests.
What are some restaurants close to Steigenberger Grandhotel & Spa Heringsdorf?
Conveniently located restaurants include Da Claudio, Das Kleine Restaurant, and Uwe's Fischerhuette.
Are there opportunities to exercise at Steigenberger Grandhotel & Spa Heringsdorf?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Steigenberger Grandhotel & Spa Heringsdorf?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Steigenberger Grandhotel & Spa Heringsdorf?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Steigenberger Grandhotel & Spa Heringsdorf offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Steigenberger Grandhotel & Spa Heringsdorf?
Many travellers enjoy visiting Western Artillery Fort (7.6 km).
Does Steigenberger Grandhotel & Spa Heringsdorf have any great views?
Yes, guests often enjoy the ocean view available here.
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