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Heritage Hanmer Springs

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Traveller (158)
Room & Suite (42)
Dining (8)
Overview
  • Excellent34%
  • Very good39%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“garden room”(42 reviews)
“no lift”(29 reviews)
“the main hotel”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (826)
Filter reviews
810 results
Traveller rating
279
302
138
62
29
Traveller type
Time of year
LanguageEnglish
More languages
279
302
138
62
29
Show reviews that mention
All reviewsgarden roomno liftthe main hotelhotel restaurantbuffet breakfastoutdoor poollovely hotellovely groundshot poolstennis courtsfirst floorthree bedroomcentre of townroom was largecomfortable bedbit datedheat pump
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1 - 5 of 810 reviews
Reviewed 5 days ago via mobile

Comfortable, clean and basic luxury. Wish we had stayed there for breakfast (only I didn’t see it). Would stay again! Only drawback was that it was raining when we arrived and had to walk about 100m in the pouring rain from the car park.

Thank Ianessa G
Reviewed 5 days ago via mobile

We come here every year for our internal conference/eofy celebrations. The villas we stay in are ok but nothing flash. The complex is large with nice facilities. They have definitely improved there breakfast buffet which was good.

Thank O_Norton
Reviewed 1 week ago

A previous stay was less than ideal. Thank you to Duncan Mackenzie, a complimentary night was a whole new experience. Fabulous suite with all you could need Luxourious comfort Would recommend aa suite for a special occasionMore

Thank denisegabsa
Response from duncanmackenzie-GM, General Manager at Heritage Hanmer SpringsResponded yesterday

Dear denisegabsa Thanks for your review of your return stay! We are thrilled that you enjoyed your stay and that got to experience the special occasion that you deserve. Thanks again for your feedback and we hope to see you again soon! best regards. Duncan...More

Reviewed 2 weeks ago via mobile

I will never forget the bed at this hotel, it was like sinking into a gigantic marshmallow! We let it hold us captive for 12 hours, it was that blissful. The actual hotel is worthy of 4 stars, but that bed bumps it up to...More

Thank veedub72
Response from duncanmackenzie-GM, General Manager at Heritage Hanmer SpringsResponded 1 week ago

Dear veedub72 Thanks for sharing your experience with us on Tripadvisor. We really appreciate your honest feedback! We are delighted that you enjoyed your stay with us and enjoyed the bed and the breakfast so much. It is part of our culture to celebrate success...More

Reviewed 2 weeks ago

Great location, great facilities. A great luxury stay. We will definitely be returning on a regular basis. The restaurant was first class. If you are looking for a luxury break you will not be disappointedMore

Thank ratmole2000
Response from duncanmackenzie-GM, General Manager at Heritage Hanmer SpringsResponded 1 week ago

Dear ratmole2000 Thanks for taking the time to share your experience with us on Tripadvisor. We really appreciate your feedback! We are delighted that you enjoyed your stay with us and we hope you had a good trip home. It is part of our culture...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Wheelchair Access
Dry Cleaning
Concierge
Self-Serve Laundry
Babysitting
Non-Smoking Hotel
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Tennis Court
Bar/Lounge
Outdoor pool
Details
Price range
US$95 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Hanmer Springs
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Hanmer Springs
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (158)
Room & Suite (42)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
hockeylvr2
1 July 2017|
AnswerShow all 10 answers
Response from duncanmackenzie-GM | Property representative |
Dear hockeylvr2 Thanks for your question. Yes we provide a range of complimentary toiletries including shampoo, conditioner, body wash and body balm (moisturizer) in all our rooms, both in the main Lodge building and in the... More
1
Vote
Raemaekers
10 November 2016|
AnswerShow all 3 answers
Response from GM_HeritageHanmer | Property representative |
Deer Raemakers We are offering a Christmas dinner buffet from 4pm to 8pm. Please call us on 03 315 0065 for more information or to make a booking. Best regards Duncan Mackenzie General Manager
0
Votes
All4Auckland
3 April 2016|
Answer
Response from GM_HeritageHanmer | Property representative |
Hi Jennifer, please let us know your booking number and then we will check the availability for villas with 2 bathrooms. Please email us directly or call us on 03 315 0060 Thank you. Kind Regards, Diana Williams Front... More
0
Votes
Room Tips
"No lift here, so if you have hip problems and stairs are not suitable ask for a ground floor room"
Read review
"views on either side are superb"
Read review
"Good free WiFi,Check room before booking in, rooms not like the pic on web page."
Read review
"Don't have high expectations as Hotel definitely looks better than it is"
Read review
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