Village Lake Apartments
1 Rutherford Crescent, Hanmer Springs 7334 New Zealand
Lowest prices for your stay
US$234
Fully refundable before Fri, 8 Dec
Get rewarded with One Key
US$234
Fully refundable before Sat, 2 Dec
US$190
Hotels.comUS$234
TravelocityUS$234
Orbitz.comUS$234
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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About
#5 of 45 hotels in Hanmer Springs
Location
Cleanliness
Service
Value
Located in the heart of Hanmer Springs, the Village Lake Apartments offer everything you need to escape the chaos and unwind with a touch of luxury. Offering a tranquil alpine haven, Hanmer Springs brings a little something for everyone from picturesque walks through Mountain Beech Forest, to a luxurious soak in the thermal pools, you can tailor your getaway to suit your desires. Our elegant apartments are nestled in a prime location, only a short stroll from the pools, giving you an opulent base to make the most of your retreat. Premium Luxury 5 Star accommodation with the personal touch…..
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Hiking
Books, DVDs, music for children
Highchairs available
Airport transportation
BBQ facilities
Parking
Complimentary Instant Coffee
Complimentary tea
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Umbrella
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Additional bathroom
Fireplace
Private balcony
Coffee / tea maker
Flatscreen TV
Whirlpool bathtub
Bathrobes
Safe
Seating area
Sofa
Telephone
Iron
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Quiet
Languages Spoken
English, Russian, Hindi, Latvian
Location
88Good for walkers
Grade: 88 out of 100
24Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
1 Rutherford Crescent, Hanmer Springs 7334 New Zealand
Getting there
Car HireSee all Hanmer Springs car hire
Nearby restaurants
MK Restaurant
603 reviews4 minInternational
Spice Village
369 reviews3 minIndian
Indian Spring
747 reviews3 minIndian
Rustic Cafe & Tapa's Bar
439 reviews4 minCafe
See all nearby restaurantsNearby attractions
Hanmer Adventure Centre
455 reviews3 minGame & Entertainment Centres
Hanmer Springs Thermal Pools & Spa
3,912 reviews6 minHot Springs & Geysers
Alpine Crazy Putt & Village Cruisers
73 reviews3 minMiniature Golf
The Decadent Fudge Company
17 reviews3 minSpeciality & Gift Shops
See all nearby attractions395Reviews0Q+A73Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Spacious, clean, fire & heat pump, comfortable lounge overlooking the water and all kitchen amenities. From washing machine powder, bath robes, makeup remover etc, the apartment had it all. The whole experience has been thought through to ensure a relaxing holiday. Thank you.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dom S, Other at Village Lake Apartments
Responded 2 Oct 2023
Thanks for your feedback, We are glad to know that you enjoyed your stay and had a good time, We hope to see you again soon :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great stay. Appartments are very comfortable and immaculately cleaned. Beds are comfy and kitchen well stocked with everything you need. Great location to base yourself from for all the activities in and around Hamner and the hosts are super friendly. Perfect stay thank you.
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Date of stay: April 2023Trip type: Travelled with family
Room Tip: Parking is tight but we’ll managed and plenty of overflow on street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Harry Singh, Owner at Village Lake Apartments
Responded 10 Apr 2023
Thanks for your feedback, We are delighted to know that you had a nice stay with us, We hope to have you staying with us again :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were absolutely gutted with our stay at village lake this time. We have stayed here lots however this was by far the worst stay we’ve had. We booked 6 weeks before, and arrived at 4.30pm For checkin, to find our room had had the carpet cleaned. The chairs etc had not been put back and we’re just inside the doorway of our unit. Both bedrooms had all the furniture on top of the beds upside down. Once we got that sorted went to settle the kids in to find they didn’t have a bed for our 3rd child (whom we paid for of Course) when asked about the bed that wasn’t provided, got told by the manager that we have to pay an extra $40 for a trundler bed. Even though we had paid extra for each Of our 3 kids to stay with us. All the lights bar one tiny light worked and this was hanging by wires in the second room. No extra toilet paper to use but the roll on the holder. We also booked for 5, and they only provided us with 4 towels every single day they came to clean. We had to keep asking for more. The front door to our room didn’t lock properly. It appears to be locked however with a solid push the door still pops open, so the unit was not secure. We asked to have this looked at and nothing was done about it. We were charged premium 5 star pricing for our stay, and asked to pay up front which we did as we’ve never had a problem before. It absolutely was NOT up to 5 stars.…
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Harry Singh, Owner at Village Lake Apartments
Responded 10 Apr 2023
Thanks for your feedback, We are sorry to know that your stay was not up to the mark. As we have been short on staff and were extremely busy, we were trying our best to put all the furniture back in it's place within time. We appreciate your patience, while the staff had put the furniture back in its place within 5 mins. The booking price only includes the rate of the apartment and not for putting an extra bed in it. We, do provide a roll away bed that comes with a cost $40 for throughout your stay. The front door lock was checked and we found no issue's with it. There are always 2 extra toilet rolls in the small cupboard under the sink. We have also checked the room and there are no wire's hanging in the room. We do apologize for just providing 4 towel's everyday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an outstandingly well appointed luxury apartment beautifully situated within walking distance to the centre of Hanmer Springs but without any of the high season noise or crowds. Our hosts were extremely accommodating, helpful and prompt to assist us (we had a minor functioning issue with the TV and it was resolved inside 2 minutes). The outlook from the apartment balcony is tranquil and beautiful and the fittings/furnishings are of an excellent quality. The kitchen is one of the most thoughtfully stocked and equipped I have ever come across in my years of travel globally. This was a highlight of our visit to New Zealand - thank you.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Be grateful for all the careful attention to detail and high quality service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We enjoyed a 2 night stay, the apartment was well appointed, clean and comfortable. It is a short walk to the main street and hot springs. Our 2 bedroom apartment had a shared bathroom and powder room, both of which have fans that stay on for a period after turning off light switch. The underfloor heating in the kitchen and bathroom was great. The staff were welcoming and helpful. Highly recommend staying here.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Super well appointed apartments, walkable to the village Centre. Our two bedroom apartment was in a fantastic location, far enough away from any noise but 2 mins walk to shops, pools, activities. The full kitchen was perfect for our young family, it included everything we needed. Bathrooms were a good size as well. Wouldn’t hesitate to recommend.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Absolutely amazing rooms and super lovely staff! 10/10 experience! Super comfy beds too!!! We stayed after doing the Heaphy Track and couldn’t have asked for a better place to rest our muscles. The kitchen was super clean and well equiped. We loved every minute 🥰
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jill and Stuart Ware, Owner at Village Lake Apartments
Responded 18 Jan 2022
Thank you for taking the time to review your stay at Village Lake Apartments! We are so pleased to hear you enjoyed your stay with us and found our staff accommodating. We will be sure to pass this on to our team! Awesome to hear you enjoyed your rest after your big walk and we hope to see you back again soon. Thanks again for your feedback, we really appreciate it.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We Highly Recommend staying at Village Lake Appartments. The Unit was exceptionally clean ,spacious and thoughtfully presented. Very comfortable bed. Stuart and Jill are so welcoming and friendly and nothing is a problem. A must place to stay if you are looking for accommodation in Hanmer Springs.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Room Tip: Most rooms have a view of the hills around Hanmer.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jill and Stuart Ware, Owner at Village Lake Apartments
Responded 18 Dec 2021
Thank you for taking the time to review your recent stay with us at Village Lake Apartments. We are so glad to hear you enjoyed your apartment and found it was spacious, clean and comfortable for your stay. We are pleased you found our staff friendly and hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highly recommend Village Lake apartments. Communication prior to our arrival was so easy. On arrival my family and I were warmly greeted by Stuart. He was very friendly and welcoming, gave us a tour of our room and explained how the gas fire etc worked. The apartment was lovely and cleaned to an extremely high standard. I really appreciated all the eco friendly products and how village lake could reduce their impact on the environment. I am eco conscious so this rated highly in my books. The apartment was really a home away from home. So warm and quiet, we all slept well. We had a 2 bedroom apartment which was excellent for Mum, Dad and our 2 children. Thanks so much for hosting us Jill & Stuart.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jill and Stuart Ware, Owner at Village Lake Apartments
Responded 12 Sept 2021
Thank you for taking the time to review your stay with us at Village Lake Apartments. We are so pleased to hear you enjoyed your stay and the Two bedroom Apartment suited your family well! Glad to hear you liked our eco friendly products, we use the lovely range of natural hand & body wash, shampoo/conditioner and body lotion from Jeymar Soap & Body based in Blenheim. We find these products very popular with our guests as they are all-natural and smell fabulous! We hope to have you stay with us again in the near future and thanks again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to stay, we had a 2 bedroom apartment which was great for our family holiday, the apartment was very spacious and well laid out. Staff were very welcoming and helpful. Everything was very clean and tidy. Would definitely stay here again.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jill and Stuart Ware, Owner at Village Lake Apartments
Responded 8 Jun 2021
Thank you for taking the time to review your stay at Village Lake Apartments. We are pleased to hear you enjoyed your time in the Two Bedroom Apartment and found it suited your family needs. Thank you for your kind comments regarding our staff and the cleanliness of the apartment, we will pass this on to our team. We hope to have you stay with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$182 - US$221 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandCanterbury RegionHanmer Springs
NUMBER OF ROOMS
13
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Frequently Asked Questions about Village Lake Apartments
Which popular attractions are close to Village Lake Apartments?
Nearby attractions include Hanmer Adventure Centre (0.2 km), Hanmer Springs Thermal Pools & Spa (0.4 km), and Alpine Crazy Putt & Village Cruisers (0.2 km).
What are some of the property amenities at Village Lake Apartments?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at Village Lake Apartments?
Top room amenities include a flat screen TV, a refrigerator, and an additional bathroom.
What food & drink options are available at Village Lake Apartments?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Village Lake Apartments?
Yes, free parking is available to guests.
What are some restaurants close to Village Lake Apartments?
Conveniently located restaurants include MK Restaurant, Spice Village, and Indian Spring.
Does Village Lake Apartments have airport transportation?
Yes, Village Lake Apartments offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Village Lake Apartments located near the city centre?
Yes, it is 0.4 km away from the centre of Hanmer Springs.
Are any cleaning services offered at Village Lake Apartments?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Village Lake Apartments?
The staff speaks multiple languages, including English, Russian, Hindi, and Latvian.
Does Village Lake Apartments have any great views?
Yes, guests often enjoy the mountain view available here.