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We stayed two nights at Braemar. And while the restaurant was very good, the room just really was not. The staff were lovely but place just missed the mark. Nothing really worked as it should. The kettle didn't boil, the spa didn't work and the...More
We stayed at Braemar Lodge and Spa on the recommendation of our Travel Agent (we won’t be using them again!) in January 2018.
It’s on the outskirts of Hamner down a scratchy dirt track road. In my opinion having stayed there I would much prefer...More
Response from Jonathan W, Manager at Select Braemar Lodge & SpaResponded 2 weeks ago
I'm sorry to hear your stay with us did not meet your expectations.
If you could provide us with further information such as your stay dates/name/room number I can look into this further.
We stayed here for 2 nights to celebrate our anniversary.
We booked online which was easy, a bit disappointed tho that their spa doesn’t have a massage therapist available during our stay so we had to book for massage somewhere else.
While checking in, I...More
We got a suite with a balcony and a hot tub, which we enjoyed. The room was nice - very big and comfortable. The location is also serene, 15 minutes drive out of Hanmer Springs village.
But there were a couple of things that were...More
Stayed here for one night in a spa bath suite. Staff were friendly and check in/check out was quick and painless. The room was massive and the bathroom was equipped with a great shower and huge spa bath. The spa outside was ready to use...More