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Complexe Saubusse Thermal

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150 avenue des Bains, 40180 Saubusse France
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Traveller (13)
Room & Suite (16)
Dining (7)
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Location
Cleanliness
Service
Value
Travellers' Choice
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Table tennis
Children's television networks
Wifi
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Hammam
Massage
Massage chair
Solarium
Steam room
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
Laundry service
Self-serve laundry
Ironing service
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Room features
Housekeeping
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
French
178Reviews2Q+A2Room tips
Traveller rating
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alfaromeoKent wrote a review Sep 2020
Sainte-Marie-du-Mont, France539 contributions64 helpful votes
We were travelling from Spain to Northern France with our little dog. I looked up pet friendly hotels and thought this one would be nice. It advertised as 59€ per night. We booked in and they charged an extra 10€ for the dog. The breakfast was 10€ each. Then we had a meal which was 14.50€. The room was hot and stuffy, so I opened the window and there was a live band right outside. Not a bad band but not what we wanted when we had spent 8 hours driving. The toilet door did not close. The shower was useless. The bed, I don't know if uncomfortable or not because we were exhausted. Went to the evening meal. Everyone bunched up in a line, no one seemed to understand distancing, I got annoyed with people trying to push past us that had booked the Spanish evening. The serving staff were polite and sweet, But the meal was abysmal. Gaspacho, which we actually like but was tasteless. A pork ball with some sort of gravy with a revolting mushroom risotto. My husband doesn't eat mushrooms so left that, The pork looked pink in the middle so I didn't eat that. So for 14.50€ a piece we had very little. I kept the pork and gave it to our dog, Morning and breakfast, a buffet affair, I went to get a coffee and got told off by an austere woman, I understood because of Covid the customers couldn't touch things, fine but no one was in there when we got in the breakfast room. A hard roll from the meal the night before, a yogurt, a coffee, one pat of butter and one little serving of jam. 10.00€ each. So the room costing 59.00€ to a bill of 119.60€ was a bit of a shock and we are going back to Spain at the end of this month and will be avoiding this hotel. The wifi was free but timed out after 4 hours and had to log back in. If we'd wanted to use the pool or anything else they advertise it's all extra.....
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Date of stay: September 2020
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Trip type: Travelled on business
Room Tip: don't know.
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plodder49 wrote a review Oct 2019
Swindon, United Kingdom69 contributions35 helpful votes
Although this is a hotel devoted principally to the French “cure”, something like “taking the waters”, we used it as a stopover from Spain travelling to northern France. Our bedroom was somewhat tired and in need of modernisation and embellishment. However, the bed was supremely comfortable. We had a set menu dinner for €14.50 which was good although the portions were on the small side. The €10 breakfast was excellent with charcuterie, cereals, croissants, and much else beside, and the staff were friendly and helpful. Despite its somewhat rundown appearance we would return.
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Date of stay: October 2019
1 Helpful vote
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Response from Arnaud L, Gérant at Complexe Saubusse Thermal
Responded 30 Oct 2019
Merci pour votre avis. Nous serons ravis de vous accueillir à nouveau.
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kevinfff wrote a review Apr 2017
Bordon, United Kingdom444 contributions174 helpful votes
We had a one night stopover en-route from Portugal back to the UK. The room we had is in serious need of a makeover - we were warned at reception that the hotel is undergoing refurbishment, let's hope they hurry up! In the toilet (separate from the bathroom) there is an industrial-type toilet roll and container (the kind you may see in a public toilet) which is oh-so not cool. The bidet is in the bathroom. All very strange. The setting is lovely, in a quiet little village. We had an evening meal in the restaurant, which was OK, we did not try breakfast. The restaurant is run independently of the hotel, by the way. Be aware that very little English is spoken by the hotel and restaurant staff (we got by with my school French) and there are no menus in English either. Early next morning the car park was full with visitors to the thermal spa, which seems very popular and means the hotel is full of people sitting and walking around in white robes and slippers. I would urge the hotel to concentrate their efforts on the accommodation side of the business if they want to attract travellers, otherwise this venue will always be just a thermal spa with a few rooms on offer for emergencies. We paid €49 for the room + €10 for the dog and a couple of €s for local taxes - I consider this overpriced with the current state of the room. There's a lovely little boulangerie in the village which serves coffee and croissant for €2
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Date of stay: April 2017
Location
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Trip type: Travelled as a couple
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Response from Arnaud L, Gérant at Complexe Saubusse Thermal
Responded 27 Apr 2017
Madame, Monsieur, Je vous remercie de votre avis laissé sur Tripadvisor. Je suis désolé que vous ayez trouvé la qualité du papier (qui se trouve dans les toilettes séparées de la salle de bains) de qualité insuffisante et je vais voir si ce point peut être amélioré. Par contre, je suis étonné que vous ayez trouvé l’emplacement du bidet, dans la salle de bains, "étrange". En effet, cela parait beaucoup plus logique que dans un autre endroit de la chambre. Je vais continuer à former les personnes de l’accueil aux langues étrangères, ce que nous faisons depuis longtemps, mais apparemment ce point vous parait insuffisant. Le tarif de la chambre à 49 € vous a paru trop cher pour un hôtel trois étoiles. Votre chambre était quand même équipée de WC séparés, de salle de bains avec douche ou bain, de réfrigérateur, de WIFI gratuit, de TV couleur écran plat et vous avez accès à la piscine chaude extérieure. Les chambres font toutes, au moins, 20 m² (salle de bains comprise) et certaines avec balcon. Je suis désolé mais il ne nous sera pas possible de baisser ce tarif en dessous de 49 €. Peut-être vaudra-t-il mieux vous tourner vers des hôtels de catégorie inférieure et moins chère à l’avenir. Sincères salutations
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FredSparkes wrote a review Oct 2015
Exeter, United Kingdom82 contributions35 helpful votes
We visited the Hydro about 8 years ago and to be honest found little change in the decoration. It is a hydro (health establishment) which is what it looks like - a lot of peoplr milling about wearing white towelling dressing gowns, which is obviously its main appeal. The accommodation is adequate, but a little tired. The menu in the restaurant appeared to be very good, as we remembered from our last visit, but we were only offered a 14 euro option - which was a 3 course meal including a 25cl pichet of wine per person. The food was well cooked, but the presentation was not good. the breakfast however was very good, with cereals, fruit, yoghurt, cheese and croissants and bread. The staff were extremely helpful, but the impressiion was that it was a health spa which had rooms as well. There was also an outside pool which from memory was very warm as it was a therapy pool
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Date of stay: September 2015
Rooms
Location
Service
Trip type: Travelled as a couple
Room Tip: The rooms we had, both times, were upstairs, which could cause problems for some people. They...
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Response from Arnaud L, Gérant at Complexe Saubusse Thermal
Responded 31 Oct 2019
Nous vous remercions pour cet avis dont nous tenons compte.
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guywiz wrote a review Jul 2013
Bernos-Beaulac, France219 contributions89 helpful votes
I was at Logis thermal with my family -- we just needed a place to stay overnight. The location is rather clumsy, the comfort is quite average, the look of the place is old fashioned. No air conditioning in rooms ... The room decoration is quite simple and made out of cheap materials ... The pool is right next to the parking lot. It is fed with warm water coming from nearby sources, and with the accompanying sulfur smell ...
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Date of stay: July 2013
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Location
Cleanliness
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Trip type: Travelled with family
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PRICE RANGE
US$55 - US$90 (Based on Average Rates for a Standard Room)
LOCATION
FranceNouvelle-AquitaineLandesSaubusse
NUMBER OF ROOMS
34
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Frequently Asked Questions about Complexe Saubusse Thermal
Which popular attractions are close to Complexe Saubusse Thermal?
Nearby attractions include Aygueblue (4.6 km), Lavoir de Saubusse (2.9 km), and Fun Landes Park (7.6 km).
What are some of the property amenities at Complexe Saubusse Thermal?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Complexe Saubusse Thermal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Complexe Saubusse Thermal?
Yes, free parking is available to guests.
What are some restaurants close to Complexe Saubusse Thermal?
Conveniently located restaurants include L'Equinoxe, le P'tit Josse, and Le Bon Geours -Chez Duluc.
Are there opportunities to exercise at Complexe Saubusse Thermal?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Complexe Saubusse Thermal?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Complexe Saubusse Thermal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Complexe Saubusse Thermal offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Complexe Saubusse Thermal?
Many travellers enjoy visiting Lavoir de Saubusse (2.9 km).
Is Complexe Saubusse Thermal accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.