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Pousada Castelo Alcacer do Sal

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Traveller (361)
Room & Suite (76)
Dining (23)
Overview
  • Excellent47%
  • Very good37%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“castle walls”(5 reviews)
“small town”(5 reviews)
“nice room”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (388)
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138 results
Traveller rating
54
59
15
8
2
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LanguageEnglish
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54
59
15
8
2
Show reviews that mention
All reviewscastle wallssmall townnice roomsurrounding countrysidesitting roomstaff were helpful and friendlysmall balconiesthese issuespool areapestana hotelsuperb viewshead waiterour honeymoonenjoyed my staybreakfast roomgoatgood size
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1 - 5 of 138 reviews
Reviewed 3 days ago

Set in a restored castle overlooking the town the hotel is very imposing. Good quality rooms , equipped with all essentials and most important a very comfortable bed. The hotel itself is fascinating to wander around with a delightful courtyard where one can sit and...More

Thank Loafingalong
Response from Sergio D, Gerente de relações públicas at Pousada Castelo Alcacer do SalResponded 2 days ago

Dear Sir, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Once again...More

Reviewed 1 week ago

This hotel is nearly a 5 star but let itself down by being understaffed , took 20 minutes to get a drink one afternoon and 10 minutes the next, food ok but not great , rooms, views , cleanliness , bathrooms all excellent , had...More

Review collected in partnership with Pestana Hotel Group
Thank PETER J
Response from Sergio D, Gerente geral at Pousada Castelo Alcacer do SalResponded 6 days ago

Dear Sir, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Once again...More

Reviewed 3 weeks ago

Great rooms, excellent balcony, superb views. Restaurant has limited menu that lacks common appeal. Same menu lunch and dinner, most guests seem to eat out as a result. Bar not manned, have to phone for service. Nevertheless well worth a visit .More

Review collected in partnership with Pestana Hotel Group
Thank maurice1939
Response from Carlos F, Gerente geral at Pousada Castelo Alcacer do SalResponded 3 weeks ago

Dear Mr. Maurice Thank you for your preference in Pousadas of Portugal as well as the dispatch of your sympathetic views on your stay at Pousada Castelo de Alcácer, which deserved our best attention. Your comments were greatly appreciated as we find them constructive and...More

Reviewed 3 weeks ago

Nice setting but it doesn't come up to the standard of the other Pousadas we stayed in. The flagship pousada was in Porto. This one was average on service The first breakfast was poor....no glasses for orange juice....then no orange juice...no spoons for the cereals...staff...More

Review collected in partnership with Pestana Hotel Group
Thank David Y
Response from Carlos F, Gerente geral at Pousada Castelo Alcacer do SalResponded 3 weeks ago

Dear David Y , We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and continuous effort It is reassuring to know that our endeavor to create memorable moments is...More

Reviewed 18 May 2018

It’s a must , should stay at least 2 days. They gave me a suite for only couple euro more . The staff were wonderful and very helpful. The restaurant was okay FOR ME POINT OF VIEW, I’m not a big fan of fish. My...More

Review collected in partnership with Pestana Hotel Group
Thank Gilles H
Response from Manager_DJoao, Gerente at Pousada Castelo Alcacer do SalResponded 20 May 2018

Dear Mr. Gilles H, Thank you for your visit to Pousada Alcacer do Sal and for taking the time to share your feedback with us. I hope you had a pleasant journey back home. It is words such as yours that actually encourage us and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$154 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$154 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (361)
Room & Suite (76)
Dining (23)
Pool & Beach (19)
Business Centre & Event Rooms (13)
Family and Play Areas (4)
Questions & Answers
Ask a question
Charlie580
6 April 2016|
AnswerShow all 2 answers
Response from Jon B | Reviewed this property |
I belive they close at 10.30
0
Votes
Room Tips
"Ask for a room with a balcony. They're the same price as the rooms without."
Read review
"River view is the best"
Read review
"Do not choose room 205, unless you like people looking into your room from the ramparts,I don't."
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"Rooms with views also open up to the next door neighbor who has chickens...that make noise sometimes."
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