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I have literally waited my entire adult life to stay here since first visiting Hawai’i in my 20s. Finally got to the point where I could afford it and of course! employees were striking. Now, while I totally respect an individuals right to...More
Our first visit to Hawaii from Scotland.....and wow! We stayed on the 11th floor in a Tower Ocean view room. We had 2 queen beds, plenty of space within the room and a balcony that looked right out onto Waikiki beach. It was lovely waking...More
1 Thank JBL28
Response from Michael C, General Manager at Moana Surfrider, A Westin Resort & SpaResponded 2 weeks ago
Aloha and Mahalo,
The entire Moana Surfrider Team thanks you for your review. The opportunity to welcome International travelers is aa honor and pleasure. The Westin heavenly bed, true beachfront accommodations and great service staff are just a few of the advantages of enjoying your...More
We stayed there as part of a package but believe the rooms start at over 500 USD per night. OUTRAGEOUS!.
Our room was very small and poorly lit.
The beach is poor and has many rocks under the water. I cut my foot on 1...More
We just arrived to the din and noise of striking workers outside shouting and banging drums. Apparently they have been here for 10days and start at 7am and go right through to 10pm.
Shocking look for a luxury hotel.
Now have to wait till daytime...More
Our honeymoon started with employees yelling at the doors and containers of clean and dirty towels at the reception.
No honeymoon perks, no special attention, no service, disposable dishes for breakfast. Only breakfast, no bar, no pool side bar.
But we did pay full price,...More
Welcome to the Moana Surfrider, a Westin Resort & Spa, a Waikiki Beach resort in Honolulu, Oahu, Hawaii. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. We offer a beautiful and amenity-filled oceanfront setting right on Waikiki Beach.
If you go to their website, go to the HELP section. There is a place to email them in there.
I also found two toll free phone numbers for them if you'd like to call.
They are : 1 888 625 4988
1 888 236 2427.
Can't comment on the Alohilani but I've been frequenting the Moana since 1979 and stayed as recently as Jan 1 for a few days. Time, and fitting into the plans of others meant I did not stay as long as I wanted. Guess this is... More
Can't comment on the Alohilani but I've been frequenting the Moana since 1979 and stayed as recently as Jan 1 for a few days. Time, and fitting into the plans of others meant I did not stay as long as I wanted. Guess this is testimony to my preference and therefore recommendation.
The Moana is an old school establishment, to be enjoyed and not rushed. In the old building the rooms are a tad small but very comfortable. This is not a slick, polished generic place. It has charm and reeks of a bygone era. Enjoy, hope these comments help🌴