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The service was very good I like it especially the front desk Alice and Carlos they help me a lot even Cora at housekeeping the room is ok but the problem there's some bugs but they are very accomodating to move me to a better...More
I stayed here for 2 nights with my 6 year old son. We arrived before check in time and unfortunately our room wasn't ready yet. The lady behind the counter told us she could hold our bags for us, gave us some food to feed...More
This hotel is a place to stay if you're looking for low budget. It wasn't awful however, the room itself was mediocre. In our room we actually had mold on the ceiling and had to call the front desk for them to clean it.
Spend a little extra money and go somewhere else. This place is not worth the few bucks you’ll save in the long run. My husband and I needed a last-minute hotel, and we also didn’t want to spend a ton of money on an expensive...More
Pagoda is a long time local destination. Lynda at front desk was great for customer service. aloha g can't think of anymore details; location is great for all the restaurants in the area. jlakjds;lfkjsa;dlkjsd;alfkdjsa;lsdkjf;ds
My total came out to just under $700 and the guy at the front desk said "ok so your 3 night stay and $100 safety deposit and $20 parking pass comes out to $6?? Altogether" (I lost my receipt) So anyways i waited and kept... More
My total came out to just under $700 and the guy at the front desk said "ok so your 3 night stay and $100 safety deposit and $20 parking pass comes out to $6?? Altogether" (I lost my receipt) So anyways i waited and kept checking my card to see if they returned my safety deposit after checking out but never got it back. After the 2nd day of waiting i called and was told that sometimes it takes a day or two and the longest will be at least a week. After the week passed i called them back and was told they had never charged me for the safety deposit or parking pass, so i asked "so how i able to stay there without paying the safety deposit ?" and the woman said the payment for the deposit did not go through from the card, so i said "oh but it managed to take the room total for 3 nights?" Even though carlos said "total all together" and i swiped my card only once. I wish i didnt lose me receipt but im never going back to this corrupt place again.