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The Equus, an Ascend Hotel

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Traveller (392)
Room & Suite (344)
Pool & Beach (39)
Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“ala moana blvd”(53 reviews)
“marina tower”(30 reviews)
“red lobster”(29 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Concierge
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,648)
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1,564 results
Traveller rating
811
466
170
67
50
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LanguageEnglish
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811
466
170
67
50
Show reviews that mention
All reviewsala moana blvdmarina towerred lobsterabc storewaikiki beachwithin walking distancealoha spiritstreet noiseflat screen tvsmall hotelconvention centeracross the streetlight sleeperthe entire staffsmall poolcoffee machinewould highly recommend this hotel
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1 - 5 of 1,564 reviews
Reviewed 1 week ago

This a well appointed hotel but not 5 star. The location was everything its a short to Ala Moana Mall and a good walk to Waikiki BlD. Enjoy a Sunset Maitai at the Surf Rider it is incredible.Easy Jog to the Beach and a Wonderful...More

Thank Walter S
Response from Chris W, Director of Guest Services at The Equus, an Ascend HotelResponded 1 week ago

Aloha Walter S, Thank you so much for your kind review! We truly appreciate you taking time out of your busy day to leave you thoughts and comments regarding your stay with us. I am very happy that you enjoyed your time here and felt...More

Reviewed 1 week ago

One night stay this time enroute from Maui back to Australia. Stayed her last year and still love it., Some improvements, being the bar area and the happy hour and everything else as good as before, including the staff and service. Thanks again.More

Thank mamiab
Response from Chris W, Director of Guest Services at The Equus, an Ascend HotelResponded 1 week ago

Aloha mamiab, You're very welcome:) I'm so thrilled that you chose to stay with us again! I am very humbled to have you as a return guest and cannot thank you enough for taking the time to leave an awesome 5 star review! Thank you...More

Reviewed 1 week ago

We just love this hotel and it's staff. We stayed here last year in Nov..2017. Check in was a breeze, staff very professional and made us feel at home. The housekeeper Fely kept our room clean and was always available for us when we needed...More

Thank NP54
Response from Chris W, Director of Guest Services at The Equus, an Ascend HotelResponded 1 week ago

Aloha NP54, I wish you could see the smile on my face right now! Thank you so much for your incredible 5 star review regarding your last stay with us in November 2017. I am thrilled that you were so satisfied with our service, property...More

Reviewed 2 weeks ago

I stayed here for 2 weeks in November of 2017. As soon as I checked in they charged my credit card...that way you cannot cancel your stay and find another hotel. The room was dark and small. There is a reason they do not show...More

1  Thank Barbara B
Response from Chris W, Director of Guest Services at The Equus, an Ascend HotelResponded 1 week ago

Aloha Barbara B, Thank you very much for your review regarding your stay with us November 2017. I am so sorry that your experience was not up to your expectations. I do hope that you will give us another opportunity if you're ever back in...More

Reviewed 3 weeks ago via mobile

Perfect, Prime Location with Great Rooms! Professional, Sincere, and Attractive Staff! Pleasant Accomodations and Amenities! Neat and Authentic Theme! Fun and Relaxing Coffee & Cocktails Bar! Cool, Clean, and Cozy Pool!More

Thank Andy B
Response from Chris W, Director of Guest Services at The Equus, an Ascend HotelResponded 2 weeks ago

Aloha Andy B, Mahalo for your 5 star review and wonderful compliments :) I am so happy that you enjoyed your stay with us. The best feeling a hotelier can have is reading a review like yours. You loved the location, our rooms and overall...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$153 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Honolulu
#7 Best Value Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#23 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$153 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Honolulu
#7 Best Value Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#23 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (392)
Room & Suite (344)
Pool & Beach (39)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Malcolm S
23 April 2018|
AnswerShow all 4 answers
Response from Robert C | Reviewed this property |
They mentioned the resort fee at check in and it is charged at check out. Nearly all hotels in Waikiki charge it :(
0
Votes
Marthe V
12 January 2018|
AnswerShow all 3 answers
Response from Aniceto G | Reviewed this property |
They offer towels they had plenty of them I don’t know about the chairs thou I didn’t ask
0
Votes
Pattyk66
9 January 2018|
AnswerShow all 9 answers
Response from Chris W | Property representative |
Aloha, Yes, the stairs would be the only access to the lobby level of the hotel (19 Steps total). We definitely have staff that can assist with luggage upon check in and departure. Should you have any other questions... More
0
Votes
Room Tips
"closer to the ground so you can use the stairs"
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"Love the Bamboo Queen"
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"Try a room furthest from the street & higher than 2nd floor to avoid noise from the street & cardoor..."
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"Make it clear whether you require twin or double bed"
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