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The New Otani Kaimana Beach Hotel

Traveller (761)
Room & Suite (366)
Dining (65)
Certificate of Excellence
Overview
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2863 Kalakaua Ave., Honolulu, Oahu, HI 96815-4016 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,061)
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855 results
Traveller rating
374
315
99
53
14
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LanguageEnglish
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374
315
99
53
14
Show reviews that mention
All reviews hau tree kapiolani park diamond head sans souci beach minute walk waikiki skyline wrap around balcony quiet end of waikiki moderate room private beach ocean front quiet side superior room quiet location convenience store rooms are small beach mats
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1 - 5 of 855 reviews
Reviewed yesterday

The New Otani Kaimana Beach Hotel is our place to stay in Honolulu. Located at the quiet end of Waikiki on a wonderful beach. Lifeguard included. The staff at the hotel are very accommodating and will go out of their way to make your stay...More

Date of stay: November 2018
Thank NewportBeach72
Reviewed 1 week ago

One staff member had a really bad attitude, very unwilling to help. Not sure if it was because of my handicap or if he was just generally rude. Any case, I will not come back. Rooms are outdated and dirty, they say the renovated the...More

Date of stay: January 2019
Thank jacoray
Response from ArleneManager, Director of Sales at The New Otani Kaimana Beach HotelResponded 2 days ago

Aloha Valued Guest Thank you for taking the time to review our hotel as we value the comments our guests has to say. If you could please be more specific on the incident that happened at the hotel I can do an investigation on what...More

Reviewed 1 week ago

Hotel was so run down and there was loud noise from the venitlation shack. Vibrations that sounded like a jack hammer. The receptionist told us we could wait till next day to get another room but it was too loud to sleep. So we checked...More

Date of stay: January 2019
2  Thank Mick M
Response from ArleneManager, Director of Sales at The New Otani Kaimana Beach HotelResponded 2 days ago

Aloha Valued Guest, Thank you for taking the time to review the hotel as we take guests comments very seriously. After further investigation with the Front Desk staff he tried his best to accommodate you by offering a free upgrade the next day as we...More

Reviewed 4 weeks ago

When I checked into this hotel, I was disappointed to discover that they didn't have a pool. And the room was a little small. But the whole experience was absolutely wonderful and I will return to this hotel. It's right on the beach, so who...More

Date of stay: August 2018
1  Thank sabrena619
Reviewed 9 December 2018

My family and I stayed here one night. We came early for my cousin's wedding. We ate supper at the restaurant on ground level with views of the beach and the sunset was breath taking. The food was delicious and wait staff was very nice....More

Date of stay: October 2018
Thank KOKnight
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About
Description
Take advantage of its paradisiacal setting, The New Otani Kaimana Beach Hotel is a refreshing escape from the crowds of Waikiki. This boutique hotel sits right on one of Honolulu’s best white-sand beach, cradled More next to the slopes of Diamond Head Crater, and located directly across from the 108 acre Kapiolani Park, perfect for those seeking a recreational or romantic. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
118
Price range
US$194 - US$333 (Based on Average Rates for a Standard Room)
Also Known As
New Otani Kaimana Beach Hotel
,
New Otani Kaimana Beach Honolulu
,
Kaimana Beach Hotel
,
New Otani Hawaii
Location
United States > Hawaii > Oahu > Honolulu > Diamond Head - Kapahulu - St. Louis
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
118
Price range
US$194 - US$333 (Based on Average Rates for a Standard Room)
Also Known As
New Otani Kaimana Beach Hotel
,
New Otani Kaimana Beach Honolulu
,
Kaimana Beach Hotel
,
New Otani Hawaii
Location
United States > Hawaii > Oahu > Honolulu > Diamond Head - Kapahulu - St. Louis
Photos
Traveller (761)
Room & Suite (366)
Dining (65)
Pool & Beach (45)
Family and Play Areas (3)
Amenities (2)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
christinedD1379KG
22 June 2018|
Answer
Response from C6507MYpatrickc | Reviewed this property |
Not sure re: a sofa... that may possibly be only in the suites. Our small room did have both a small closet, and some sort of dresser.
0
Votes
Djw34285
21 May 2018|
AnswerShow all 3 answers
Response from amoamore | Reviewed this property |
i believe the deluxe is larger. it appears that the website is currently using the same photo for both room types. i know the larger room has space for bed, small table with 2 chairs, small couch and bureau with TV on top
0
Votes
freedom06
We stayed at this hitel at the same time as you. As a white woman an an East Indian man we felt we were treated not as well as the other guests who wee predominantly Japanese. We had several happy hours and lunches at the bar over our ten day stay. The first time we sat at a table Lori appeared to be there alone and looked very tired and unenthusiastic. Yet she could never do enough for us. What we saw over several days was that she was run off her feet making all the drinks, while three waiters would stand there doing nothing, just watching. The volume of drinks for the restauraunt and the bar was too much for one person. So the fact that you went to the bar meant it was going to be her responsibility. Also people wanting lunch food to then take to the beach went to the bar as we did. Lori as very cooperative, giving us a box to put it in when it was ready. The first day Lori was off duty my husband went to the bar to order lunch. They told him he could not take it to the beach. He asked for the manager saying he felt he was being treated differently as I had no problem getting food for the beach. We were hotel guests and other restaurants were a mile away. We did not want to change to come in for lunch. We also were told the manager would get back to us.....never heard. We had no knots and the housekeeping and bell hop staff were great.
19 January 2018|
AnswerShow all 2 answers
Response from Djw34285 |
This should be in the review section, not the Q and A
1
Vote
Room Tips
"not sure if they have good rooms"
jacoray
1 week ago
Read review
"Any room not in this hotel a good choice"
mickm532
1 week ago
Read review
"go for ocean front or ocean front corner, try to get on the 4th floor or higher"
Alayy242
17 Nov 2018
Read review
"go for the ocean view or ocean/waikiki view. The Superior rooms are worth every penny"
ProfessorNurse
23 Oct 2018
Read review
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