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The Westin Riverwalk, San Antonio

420 W Market Street, San Antonio, TX 78205-2920
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located on the world famous River Walk in San Antonio, Texas, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Spa
Meeting Rooms
Pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Business
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Early & Save in TX!
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
399Restaurantswithin 0.5 km
142Attractionswithin 0.5 km
Reviews (4,343)
Filter reviews
4,257 results
Traveller rating
2,891
902
265
126
73
Traveller type
Time of year
LanguageEnglish
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2,891
902
265
126
73
Show reviews that mention
All reviews eugene schlaff zocca restaurant the river heavenly bed corner suite room service beautiful hotel valet parking the entire staff valet service convention center riverwalk concierge spg conference associate alamo
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1 - 5 of 4,257 reviews
Reviewed yesterday

This property just does not have the Westin vibe. We were in an older room street side, so nothing special. The $40 USD Valet parking is a throat Choker, and the ongoing facade work, doesn't seem to be making any progress. I am a platinum...More

Date of stay: December 2018
Thank VIEQUESBEACHBUM
Hotel's Favourite
Reviewed 6 November 2018 via mobile

My review is striclty on the room accomodation...I’ve stayed on the Riverwalk before, but not in this property. If fact, Westin is not a brand I use much, but this property is fine. I actually have the corner suite for 3 nights as a single...More

Date of stay: November 2018
3  Thank BigBearRising
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 8 November 2018

Dear BigBearRising, It was our pleasure welcoming you to The Westin Riverwalk, San Antonio. We are thrilled that your experience was perfect from beginning to end. As you discovered, our Heavenly Bath is meant to relax and rejuvenate you, we thank you for taking the...More

Reviewed 4 days ago via mobile

I stayed at this Westin for a business meeting this week. Although the Marriott and SPG Rewards Programs have been merged, this Westin did not provide the level of service the Marriott provides to Premier Platinum members. At the front desk, everything was a negotiation...More

Date of stay: December 2018
Thank walhalla93057
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 3 days ago

Dear walhalla93057, Thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced with our service and our lack of appreciation for your status, and we hope you will accept our sincerest apology for what transpired....More

Reviewed 6 days ago via mobile

Excellent service friendly staff clean & beautiful rooms located in the heart of downtown you can walk around & get to the mall the Alamo & the riverwalk. Lots of sites to see & plenty of restaurants to get tooMore

Date of stay: December 2018
Thank rodriguezjesser65
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 5 days ago

Dear rodriguezjesser65, Thank you for choosing The Westin Riverwalk, San Antonio. We are thrilled to know we met all your expectations and you had a revitalizing stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon....More

Reviewed 6 days ago

This is not a property for Marriott Elite members. I knew there was no lounge but booked the hotel for a good rate. When I arrived it was promptly made clear to me by the young man at the front desk that he is not...More

Date of stay: December 2018
Thank knuhles
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 3 days ago

Dear knuhles, Thank you for bringing this to our attention. We take matters such as this very seriously. We would like to discuss your experience with you in more detail. Please contact us at danita.harth@westin.com at your convenience, so we may assist you further. Be...More

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Questions & Answers
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MJGso
25 November 2018|
AnswerShow all 3 answers
Response from coxgregg1987 | Reviewed this property |
Also often over holidays the lounges are closed anyway
1
Vote
glasgowbigyin01
19 October 2018|
AnswerShow all 4 answers
Response from Jake M | Reviewed this property |
There are literally dozens of restaurants and coffee shops within walking distance of this hotel. it is ON the Riverwalk.
0
Votes
Hrosie31
16 October 2018|
AnswerShow all 5 answers
Response from Shane C | Reviewed this property |
Parking was steep but all riverwalk properties are expensive Water etc was also pricey
1
Vote
Room Tips
"If you actually want a river view get a lower floor room."
knuhles
6 days ago
Read review
"If you want a patio you must be on the river side of the hotel."
DCSWDC
4 weeks ago
Read review
"If you're looking for a quiet stay, this is NOT your place!"
toomuchfun22
4 weeks ago
Read review
"River view with balcony was excellent"
Roam17380745111
5 Nov 2018
Read review
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PRICE RANGE
US$167 - US$486 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin riverwalk hotel san antoniowestin hotel san antoniowestin san antoniowestin riverwalksan antonio westin
LOCATION
United StatesTexasSan AntonioEast Side
NUMBER OF ROOMS
473
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