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46 Cron Street, Franz Josef, Westland Tai Poutini National Park 7886 New Zealand
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (761)
Room & Suite (246)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Contactless check-out
Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 13 hotels in Franz Josef
Location
Cleanliness
Service
Value
Travellers' Choice
Deep In the heart of West Coast Glacier country, Rainforest Retreat is a rare find, with a range of accommodation set amongst lush native bush in Franz Josef township. Enjoy privacy and sanctuary in secluded cottages and tree huts, relax in the spas and sauna, dine out and have fun at the bar/restaurant, or just relish the bush setting and cook up barbecues with new friends. From luxury tree huts to flashpacker rooms, Rainforest Retreat has accommodation to suit every style of traveller; from couples to family groups to young individuals on a budget. Rainforest Retreat provides excellent value and a special atmosphere; with a focus on superb service, cleanliness and a range of great facilities to satisfy all of our guests.
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Room & Suite (246)246
Full view
Property amenities
Free parking
Free internet
Bar / lounge
Bicycle rental
Hiking
Children's playground
Kids' outdoor play equipment
Taxi service
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Board games / puzzles
Highchairs available
Spa
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Massage
Neck massage
Open-air bath
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Shared kitchen
Shared lounge / TV area
Umbrella
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Additional bathroom
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, German
2385Reviews3Q+A100Room tips
Traveller rating
  • 1,204
  • 694
  • 286
  • 132
  • 69
Time of year
Traveller type
Language
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Popular mentions
JudithAH wrote a review 11 May
Christchurch, New Zealand12 contributions2 helpful votes
This Establishment is a true GEM Absolutely amazing in every way. Perfect location, Staff extremely friendly and helpful, Robes and slippers were a nice touch along with the luxury toiletries. The breakfast basket and the complimentary drinks were much enjoyed. We thoroughly enjoyed our 2 night stay, overall a wonderful experience and will definitely be back. Would Highly Recommend.
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Date of stay: April 2021
Value
Service
Sleep Quality
Room Tip: Deluxe Tree Lodge, Spacious Suite, So Very Quiet and Private
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Catherine K wrote a review 10 May
3 contributions
Great place to stay. Very clean, Modern, Tidy, close to hot pools, forest walks and within walking distance all activities. Ideal for a large family. Recommend the helicopter ride up to the top of Franz Josef Glacier.
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Date of stay: April 2021Trip type: Travelled on business
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Harry wrote a review 10 May
2 contributions
Absolutely loved my stay at the Rainforest Retreat. The room was great, spacious, very clean and the complex comes with great amenities including a spa. Sinead at the front desk really took care of me. I would happily recommend this place to anyone.
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Date of stay: May 2021
Rooms
Location
Service
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SazGem wrote a review 9 May
Napier, New Zealand41 contributions5 helpful votes
The motorhome sites were lovely and private - very retreat like. Beautiful well maintained walkways and helpful and informative reception staff. Facilities were clean and tidy and easily accessible. Thank you.
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Date of stay: May 2021Trip type: Travelled as a couple
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chellebelle62 wrote a review 8 May
Oamaru, New Zealand3 contributions
Room, clean, tidy, warm. Secluded. Quiet. Comfy bed, all the amenities in the room. I am definitely going to stay there again. Monsoon Restaurant, had a great atmosphere. Staff very friendly. Food was awesome.
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Date of stay: May 2021
Rooms
Location
Service
Room Tip: Our room was stunning. Seluded amongst the trees.
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PRICE RANGE
US$38 - US$130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rainforest retreat hotel franz josef
LOCATION
New ZealandSouth IslandWest Coast RegionWestland Tai Poutini National ParkFranz Josef
NUMBER OF ROOMS
90
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Frequently Asked Questions about Rainforest Retreat
Which popular attractions are close to Rainforest Retreat?
Nearby attractions include Franz Josef Clay Target Shooting (0.3 km), Te Koha Gallery (0.5 km), and Tatare Tunnels Walk (0.2 km).
What are some of the property amenities at Rainforest Retreat?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
Which room amenities are available at Rainforest Retreat?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Rainforest Retreat?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rainforest Retreat?
Yes, free parking is available to guests.
What are some restaurants close to Rainforest Retreat?
Conveniently located restaurants include Alice May, BLUE ICE RESTAURANT & BAR, and Monsoon Bar & Restaurant.
Is Rainforest Retreat located near the city centre?
Yes, it is 0.3 km away from the centre of Franz Josef.
Are any cleaning services offered at Rainforest Retreat?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Rainforest Retreat?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Rainforest Retreat?
Many travellers enjoy visiting Church of St. James (10.7 km).
Does Rainforest Retreat have any great views?
Yes, guests often enjoy the mountain view available here.