We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Scenic Hotel Franz Josef Glacier Hotel

Traveller (337)
Room & Suite (90)
Dining (13)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera!
Read more
Property amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Mountain View
HOTEL CLASS
828Reviews
355Photos
7Q+A
100Room tips
Traveller rating
  • 277
  • 330
  • 144
  • 52
  • 25
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This hotel is clean and modern. The beds are soft, the pillows fluffy and the comforters warm. It isn’t air conditioned but the windows open to allow in fresh, cool air. I especially liked the large storage area for luggage. The breakfast is good as is dinner.
Read more
Response from LesleyS1753, Manager at Scenic Hotel Franz Josef Glacier Hotel
Responded yesterday
Hi 2-from-nc Thanks for your review, so pleased you've enjoyed your stay and we hope your travels continue to be pleasant. Kind regards, Lesley, Assistant Manager
Read more
+1
Needing last minute accomodation, we booked into Scenic hotel in Franz Josef for a two night stay. We were charged $349 per night to stay in an old acquired motel block of rooms that had only a double bed and single bed. The room temperature couldn’t be altered as the rooms
Read more
Response from LesleyS1753, Manager at Scenic Hotel Franz Josef Glacier Hotel
Responded yesterday
Dear debbielwoods Thank you for commenting on your stay at Scenic Hotel Franz Josef. Our apologies for the heating issue, we would have been more than happy to remedy the heating at the time had we been made aware that there was problem with it, however this should not have happened and has been addressed with the relevant department. It seems necessary to correct some information that you’ve mentioned, the standard room that was provided to you is in a block of the hotel that had a soft refurbishment in 2012, that block and the one next to it were the original hotel rooms and are smaller in size which differentiates them from the superior rooms in other blocks of the hotel. We are more than happy to show people rooms before they make a reservation, there are also recent pictures and descriptions, including room sizes, on our website, along with cancellation policies. Scenic Hotel Franz Josef, to our knowledge, has never had a flood through it, we believe the property you are referring to is about 800m down the road from the hotel you occupied, that property was flooded back in early 2016 and was incorrectly referred to as this hotel by some media. Once again thank you for your comments and we hope you have an enjoyable New Zealand holiday. Kind regards, Lesley, Assistant Manager
Read more
Staff were really friendly. Room was nice. Had a couple issues with the Wi-Fi but that’s being seriously picky. There’s on site parking, which I appreciate. We also had a full buffet breakfast included which was great.
Read more
Response from LesleyS1753, Manager at Scenic Hotel Franz Josef Glacier Hotel
Responded yesterday
Dear unclechristoph Thank you for your feedback, we love helping our guests have an enjoyable stay. Kind regards, Lesley, Assistant Manager
Read more
We stayed here 2 nights in October, 2018, and we found this place very homey, and comfortable. Franz Josef is a very small village, and we could walk anywhere we wanted to go. Our room had a gorgeous view of the glacier, (when the clouds would lift), and we would have loved to
Read more
Response from LesleyS1753, Manager at Scenic Hotel Franz Josef Glacier Hotel
Responded yesterday
Hi danbrenda2016 Thank you for your review. We're delighted you enjoyed your stay in our little slice of paradise and hope that you enjoyed the rest of your travels in New Zealand as much. Kind regards, Lesley, Assistant Manager
Read more
We arrived at this hotel to find that our rooms had been cancelled by a rogue booking agent and that the hotel was full In stepped Alexander, the manager who was sooo friendly and with German efficiency, reassured us ‘that there were no problems, only solutions’. Despite 97%
Read more
Response from Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel
Responded 5 days ago
Kia ora lovelongboatkey, It was a pleasure to assist you and I am very pleased that we managed to turn things around and that you took positive memories with you away in the end. It just proofs that guests are safer off to book with the accommodation provider directly. Lets hope that your remaining travels in New Zealand are less eventful. Thanks for including a stay at the Scenic hotel Franz Josef Glacier in your travel itinerary. Nga mihi, Alexander
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementScenic Hotel Franz Josef Glacier Hotel
Superior King Room
Our comfortable room
Bathroom
Bathroom
PreviousNext
12345618
What is timing of breakfast
Sorry for the delay in responding but I was away from this page. Re: Time of breakfast, its a few months since I stayed there and cannot remember the actual times... however, we were up and out early that day and breakfast was provided early for us ...approx. 7. am
0 votes
Show all answers
No, you cant walk up to glaciers. There are helicopters rides, and buses which can take you at base of glaciers.
0 votes
Show all answers
We were in the Graham wing, which seemed to be newer and closer to the main building. If you are out front and look at the property, it is on the right. Our room was facing in the direction of the glacier. We didn't wander about and check out the other wing, sorry. But we were quite satisfied with the Graham wing. You are going to have a great time! I wish I could go back. Enjoy!
0 votes
Show all answers
Unfortunately we stayed only one night at this place and it was raining. We had our dinner and breakfast at the Restaurant in the Hotel. The food was good. May be you can request them to make you some Indian food.
0 votes
Show all answers
PreviousNext
12
"Glacier view rooms are nice to have when the clouds lift"
"Get upper level if you want view."
"As there are no elevators, if you have mobility issues ask for a ground floor room."
"Request mountain view"
"Best views face the valley leading to Franz Josef Glacier (south east I believe)"
PreviousNext
12345620
PRICE RANGE
US$140 - US$302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
franz josef glacier hotel
LOCATION
New ZealandSouth IslandWest Coast RegionWestland National Park (Te Wahipounamu)Franz Josef
NUMBER OF ROOMS
130
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing