Scenic Hotel Franz Josef Glacier
1,006 reviews
#10 of 13 Hotels in Franz Josef
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36 Main Rd off State Hwy 6, Franz Josef, Westland Tai Poutini National Park 7856 New Zealand
Lowest prices for your stay
US$122
Free cancellation until 06/05/21
Reserve now, pay at stay
US$123
Free cancellation until 05/05/21
Reserve now, pay at stay
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About
#10 of 13 hotels in Franz Josef
Location
Cleanliness
Service
Value
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Babysitting
Conference facilities
Banquet room
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Desk
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family
Languages Spoken
English
Location
Full view
74Somewhat walkable
Grade: 74 out of 100
11Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
36 Main Rd off State Hwy 6, Franz Josef, Westland Tai Poutini National Park 7856 New Zealand
See all nearby hotels1,006Reviews10Q+A100Room tips
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We saved up for this trip and thought we would support the Hotel. Receptionist was nice but the foyer was very cold & sterile. Only ever saw one staff member. Restaurant and bar closed down and we were told that we could use the restaurant across at their sister hotel but it was fully booked for the whole weekend. Garden had overgrown. Noisy room location across the road from a bar, main road and helipad so we didn't get much sleep. The room was pretty average and outdated. Had much better room at a Hostel. All in all have no idea what we paid for except for a bed and shower. Very disappointing as this was our family holiday. Left a day early to catch up on sleep.
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Date of stay: April 2021
Value
Cleanliness
Service
Room Tip: Tell them you've got kids and want a quiet room so you can sleep
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Helpful
Stayed for two nights. Room was comfortable. Not flash and could do with a bit of an upgrade. We were in ground floor unit and you could hear the people upstairs clumping about so the soundproofing is not the best. View from room was lovely of the mountains. Good location with walking distance to village. Ok for a short stay.
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Date of stay: April 2021Trip type: Travelled as a couple
Helpful
Our room and bathroom was adequate, clean and well equipped, as we were here just for one night on a group tour with AATKings. Surrounding views from outside the hotel was picturesque and the walk was pleasant. Our dinner at the hotel was freshly prepared and well presented.
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Date of stay: March 2020
1 Helpful vote
Helpful
Response from Alexander Tschampel, General Manager at Scenic Hotel Franz Josef Glacier
Responded 4 Mar 2021
Kia Ora Naina-Damani, Thank you for sharing our feedback with the wider TripAdvisor community. I am pleased to hear that you have enjoyed your stay with us. Please stay well. Nga mihi nui, Alexander Tschampel West Coast General Manager
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While off to a rocky start (there was no one there at 7pm so book you late check ins early, and I was charged a credit card fee that wasn't refunded for an eftpos card), it really is a lovely place. I normally find initial disappointment quite hard for tourism operators to turn around, but this place did it. The view of the mountains is spectacular, although it looked like not all rooms had this. It's a bit of maze to find the room, but it is well posted. I was most impressed however by how clean the rooms were and the services within the room (inroom safe, quality (read scent) of the bathroom products and tea selection). Small touches like the lights on and the curtains shut before check in really made it stand out. While my room on the ground floor was polished and really nice, I think I'd ask for an upstairs one next time, just for a better view of the mountains.…
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Helpful
Response from Alexander Tschampel, General Manager at Scenic Hotel Franz Josef Glacier
Responded 4 Mar 2021
Kia Ora Katenz123, Thank you for your kind feedback. I am really pleased to hear that we managed to turn the situation around for you before you left our hotel. Once again, sorry for providing you with a disappointing start to your experience with us. Stay well. Nga mihi nui, Alexander Tschampel West Coast General Manager
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Arriving at reception of this hotel by shuttle, found reception was closed and an intercom to call for attention. A staff member in halting English came and collected me to show me to my room. The room was as expected, comfortable and warm. Unfortunately the female staff member then demanded a credit card "in case I damaged their room". I do not own one, and had prepaid for the entire tour I was on. After telling her I would call my travel agent and ask for a refund, she backed off and left. Most unpleasant experience of my 10day tour. Luckily the next morning a wonderful breakfast and attentive staff at the other side of the hotel set me up for the next stage of my journey towards Christchurch via Transalpine Train. Training required for one person at this hotel.
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Date of stay: November 2020
Location
Service
Sleep Quality
Helpful
Response from Alexander Tschampel, General Manager at Scenic Hotel Franz Josef Glacier
Responded 24 Jan 2021
Kia Ora Barbara S, Thank you for providing feedback following your recent stay with us. I am sorry that your initial welcome to the hotel wasn't as expected but would like to advise that it is common practice in New Zealand and around the world to ask for a form of security (in form of a credit card or cash deposit) on arrival. This should not be seen as a drop in service and rather as a security measure taken by the hotel. Too often have accommodation providers found themselves in the difficult position that they have to repair or replace their room inventory after a guest stay. I am please to read that the remainder of your stay was enjoyable to you. Please stay well. Nga mihi nui, Alexander Tschampel General Manager Scenic Hotel Franz Josef Glacier
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PRICE RANGE
US$86 - US$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
franz josef glacier hotel
LOCATION
New ZealandSouth IslandWest Coast RegionWestland Tai Poutini National ParkFranz Josef
NUMBER OF ROOMS
130
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Claim Your Listing Frequently Asked Questions about Scenic Hotel Franz Josef Glacier
Which popular attractions are close to Scenic Hotel Franz Josef Glacier?
Nearby attractions include Franz Josef Clay Target Shooting (0.2 km), Te Koha Gallery (0.4 km), and Tatare Tunnels Walk (0.1 km).
What are some of the property amenities at Scenic Hotel Franz Josef Glacier?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Scenic Hotel Franz Josef Glacier?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Scenic Hotel Franz Josef Glacier?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Scenic Hotel Franz Josef Glacier?
Yes, free parking is available to guests.
What are some restaurants close to Scenic Hotel Franz Josef Glacier?
Conveniently located restaurants include Alice May, BLUE ICE RESTAURANT & BAR, and Monsoon Bar & Restaurant.
Is Scenic Hotel Franz Josef Glacier located near the city centre?
Yes, it is 0.2 km away from the centre of Franz Josef.
Are any cleaning services offered at Scenic Hotel Franz Josef Glacier?
Yes, dry cleaning and laundry service are offered to guests.
Does Scenic Hotel Franz Josef Glacier offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Scenic Hotel Franz Josef Glacier?
Many travellers enjoy visiting Church of St. James (10.8 km).
Does Scenic Hotel Franz Josef Glacier have any great views?
Yes, guests often enjoy the mountain view available here.