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We Stayed at the Alpine Retreat in 2017. Sorry for the late review. Such a beautiful place. We chose the 2 bedroom chalet as we were 2 couples. Very clean and warm place. Added bonus was the free breakfast and WiFi. We defiantly love this...More
Thank jesintha r
Response from FranzAlpine, Front Office Manager at Franz Alpine RetreatResponded 1 week ago
Thank you for your response. It is nice to receive a good review no matter how late it is. Thank you.
Stu, the owner, was very helpful and accommodating. It was almost like staying with family. Accommodation was comfy in a 2 bedroom cottage. Kitchen was fully equipped and we made good use of it. Lounge and dining area gave extra room to really relax. A...More
Response from FranzAlpine, Manager at Franz Alpine RetreatResponded 1 week ago
Many thanks for your lovely review, Vlado. It was a pleasure to have you and your family stay with us. Emma especially enjoyed the company of your children. It certainly is a beautiful place to view local scenery and the stars. We hope you have...More
We arrived after approximately a 6 hour drive to find the retreat a little out of town. (This was booked by a Travel agent) Chalet’s looked good. Were greeted with an ecoli warning. Think we should then have been offered the option to receive a...More
Thank Paul H
Response from FranzAlpine, Front Office Manager at Franz Alpine RetreatResponded 4 weeks ago
We are a little disappointed you did not inform us of the bedding situation as you gave us another reason for departing early. This has now been attended by replacing.
We hope your trip north was enjoyable.
Stayed with my family in these units twice in one year, really enjoyed it. The laundry cost was expensive but they breakfast packages every morning are amazing. Thank you. :-) Warm, comfy couches, about 5-10min drive outside of town.
Thank Lizzie P
Response from FranzAlpine, Front Office Manager at Franz Alpine RetreatResponded 27 April 2018
Many thanks for your 'awesome' review. You must come and stay with us again, maybe twice next year. Safe travels.
We spent 3 nights in a two bedrooms bungalow quite new, spacious and comfortable but not very private.
The staff was welcoming and had to face a huge storm that let us without power, telephone and ...news. They did not spare their efforts to inform...More
Thank Maryse K
Response from FranzAlpine, Front Office Manager at Franz Alpine RetreatResponded 24 April 2018
Unfortunately the West Coast can be struck down by bad weather without notice. We do our best to keep up to date with weather and road closure information. If you were unable to leave town we would have assisted you by making accommodation available as...More
At present, no there are not.
We are investigating the feasibility of having these replaced in the future with more robust type screens, as the screens that used to be in place in all units, were damaged beyond economical... More
At present, no there are not.
We are investigating the feasibility of having these replaced in the future with more robust type screens, as the screens that used to be in place in all units, were damaged beyond economical repair.