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Franz Alpine Retreat

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Traveller (64)
Room & Suite (21)
Dining (5)
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Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“e coli”(3 reviews)
“full kitchen”(13 reviews)
“bedroom cabin”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Kitchenette
Wheelchair Access
Laundry Service
4 Star Hotel
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Reviews (310)
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All reviewse colifull kitchenbedroom cabintown centreminute drivenew zealandgreat place to staytwo nightsone night staylong drivecooking facilitiesliving areacomfortable staysouth islandjagaccommodationglacier
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1 - 5 of 299 reviews
Reviewed 4 weeks ago

Stayed with my family in these units twice in one year, really enjoyed it. The laundry cost was expensive but they breakfast packages every morning are amazing. Thank you. :-) Warm, comfy couches, about 5-10min drive outside of town.

Thank Lizzie P
Response from FranzAlpine, Front Office Manager at Franz Alpine RetreatResponded 4 weeks ago

Many thanks for your 'awesome' review. You must come and stay with us again, maybe twice next year. Safe travels.

Reviewed 16 April 2018

We spent 3 nights in a two bedrooms bungalow quite new, spacious and comfortable but not very private. The staff was welcoming and had to face a huge storm that let us without power, telephone and ...news. They did not spare their efforts to inform...More

Thank Maryse K
Response from FranzAlpine, Front Office Manager at Franz Alpine RetreatResponded 4 weeks ago

Unfortunately the West Coast can be struck down by bad weather without notice. We do our best to keep up to date with weather and road closure information. If you were unable to leave town we would have assisted you by making accommodation available as...More

Reviewed 16 April 2018 via mobile

My bestie and I arrived at night after driving from Christchurch. The staff were so accommodating offering a one rom apartment the first night and then swapping to a 2 bedroom the second night. They also assisted in booking our massages at the hotsprings. Couldn’t...More

Thank GeorgieMart
Response from FranzAlpine, Front Office Manager at Franz Alpine RetreatResponded 4 weeks ago

You sure had a great time. It was a pleasure to assist and we appreciated your wonderful review. Safe travels.

Reviewed 15 April 2018

rocked up without a booking a was offered a smaller cabin at the rear of the property which had a nice view of the glacier in the morning. Moved to the 2 bedroom cabin the following day which was fantastic with even better views. The...More

Thank Fiona_Karen_Linny
Response from FranzAlpine, Front Office Manager at Franz Alpine RetreatResponded 16 April 2018

Hi Girls, Many thanks for the lovely review. It was a pleasure to have you stay with us and we hope the rest of your New Zealand travels are safe and enjoyable. Come again for your Birthday next year !!

Reviewed 8 April 2018

This resort is a short drive from the centre. The one bed cabin we had was nearly new and was very comfortable. This was advertised as self catering but had few facilities for this. There was no washing up facilities and very limited cooking facilities...More

Thank Degs7015
Response from FranzAlpine, Front Office Manager at Franz Alpine RetreatResponded 13 April 2018

The advertising has been changed. They are not self catering, apart from being supplied with a microwave, toaster, jug and all crockery and cutlery for making breakfasts or quick snacks. The Units are very new and all teething issues are being ironed out! We are...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$100 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$100 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (64)
Room & Suite (21)
Dining (5)
Family and Play Areas (1)
Questions & Answers
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Momocha99
20 March 2017|
AnswerShow all 4 answers
Response from FranzAlpine | Property representative |
The chalets are slightly bigger, have DVD players and are further away from the highway. I could quiet easily comfortably live permanently in the two bedroom cottage myself.
0
Votes
Elizabeth T
5 September 2016|
AnswerShow all 7 answers
Response from Xjapie |
At present, no there are not. We are investigating the feasibility of having these replaced in the future with more robust type screens, as the screens that used to be in place in all units, were damaged beyond economical... More
1
Vote
Room Tips
"the front 2 bedroom is my choice"
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"Try to stay in a chalet far from the reception"
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"The newer buildings right by the entrance look way nicer than the ones behind the office."
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"I cannot recommend any room because of the poor facilities"
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