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Te Waonui Forest Retreat

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Traveller (271)
Room & Suite (94)
Dining (37)
Overview
  • Excellent69%
  • Very good21%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“kiwi juice”(31 reviews)
“hot towels”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
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Reviews (770)
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Traveller rating
483
148
59
13
4
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LanguageEnglish
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483
148
59
13
4
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All reviewskiwi juicedegustation dinnerhot towelscourse mealrefreshing drinkthe general managernew zealandtraditional maorion arrivalunderfloor heatingtour groupnative bushtwo nightsbathroom floorfranz josephcomfortable roomsbeautiful room
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1 - 5 of 707 reviews
Reviewed 24 May 2018

This is a wonderful resort that puts a lot of effort into customer service. When you arrive, you are treated to valet parking, bellhop services, a glass of kiwi juice and warm cloth for refreshing. Most of the staff are young people from around the...More

Thank Mugsy1703
Response from Richard B, General Manager at Te Waonui Forest RetreatResponded 4 weeks ago

Dear Mugsy1703 Thank you for making the time to give us your valued feedback. Pleasing to read that you enjoyed your time with us. Yours sincerely Richard

Reviewed 12 May 2018

We had a long drive from Wanaka to Franz Josef. It was rainy and windy on our arrival day. Not a good start for your forest retreat. It all had changed in the moment the Valet took our car. From this moment, we felt royal....More

Thank MorHalimi
Response from Richard B, General Manager at Te Waonui Forest RetreatResponded 21 May 2018

Dear MorHalimi Pleased to hear that you enjoyed your stay with us despite the weather not being the greatest. Thank you for this valuable feedback. Yours sincerely Richard

Reviewed 5 May 2018 via mobile

We stayed there for 1 night and we had such an amazing night. Staff were friendly, informative and welcoming. Room was clean, beautiful, spacious and bed was super comfortable. Dinner,there is nothing to false, service was superb. Overall we had a great time..

1  Thank floristlay1
Response from Richard B, General Manager at Te Waonui Forest RetreatResponded 21 May 2018

Dear floristlay1 Thanks you and it sounds like the service, quality and ambience of Te Waonui ensured you had a great stay which is pleasing. Thanks you once again. Yours sincerely Richard

Reviewed 27 April 2018

Greeting on arrival was good with towels and drink of kiwi juice. We were advised that the evening degustation meal was included in our booking. Our room was very conveniently placed close to the restaurant and large, comfortable and clean. The hotel is ideally located...More

Thank 186402Jane
Response from Richard B, General Manager at Te Waonui Forest RetreatResponded 21 May 2018

Dear 186402Jane Thank you and pity we did not do better with your dinner on your second night :-( Apologies for this! Yours sincerely Richard

Reviewed 25 April 2018

We got upgraded to the Te Waonui from Scenic Hotel Franz Josef. Absolute luxury. Really comfy beds, enormous bath, very luxurious. Staff were very attentive and friendly. Would loved to have stayed more than one night.I would truly recommend this hotel.Had a beautiful dinner in...More

Thank WendynFred2017
Response from Richard B, General Manager at Te Waonui Forest RetreatResponded 21 May 2018

Dear WendynFred2017 Thanks you for giving us your formal feedback and we are delighted that you had such a great stay at Te Waonui Forest Retreat! Yours sincerely Richard

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Room amenities
Refrigerator in room
Minibar
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$457 - US$690 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Franz Josef
#1 Luxury Hotel in Franz Josef
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$457 - US$690 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Franz Josef
#1 Luxury Hotel in Franz Josef
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (271)
Room & Suite (94)
Dining (37)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Lea12M
13 June 2018|
Answer
Response from oilmanDorset_U_K_ | Reviewed this property |
Best to check with the property directly.
0
Votes
Lea12M
12 June 2018|
AnswerShow all 5 answers
Response from Steve C | Reviewed this property |
No idea, contact them direct?
0
Votes
shashank s
28 September 2017|
AnswerShow all 3 answers
Response from Blue C | Reviewed this property |
It looked pretty empty during breakfast so perhaps reservations are not necessary.
0
Votes
Room Tips
"We enjoyed a ground-floor room"
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"Amazing forest location and yet very close to the town"
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"A room with a terrace and jungle view is the best!"
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"This hotel is surrounded by greenery so all rooms are good."
Read review
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