Great quiet overnight stay. Triple studio unit was tidy and clean. Had everything we needed for overnighter. Comfy bed and Good value for money. We arrived later than planned and check in was easy. Beautiful view of Mt Cook which looked stunnning at sunrise. Good selection.of tea and coffee. We would stay again.
There was a great view from the room and good birdlife. The furniture and fittings are newish and the bed is comfortable. Bottle of milk is a nice touch. Lighting a bit dim for reading. We enjoyed the spa bath. The management were friendly and helpful.
Loved our stay here . Lovely room with a wonderful view of Mt Cook . Spa bath , everything you needed. Perfectly clean an tidy . Helpful staff . We will be back . We visited in October but it didn’t give Oct as an option for some reason . TripAdvisor ??
Oh dear we just travelled right around the South Island and Stewart Island for 23 days, unfortunately this motel was not up to standard We booked this motel and were told that the door will be unlocked with the key inside and they would not be there. When we arrived I thought to myself what is that smell? Maybe I am imagining it until my husband came inside and sat down for a few minutes. My stomach started to feel queasy and eyes were watering. My husband complained to me about the smell too. He noticed stains on the bedcover. I decided to go around and find someone - no one available. I then rang left a message, waited ten minutes, no reply, I then rang again, same thing. I noticed that another room was ready for another customer and they hadn’t arrived, so walked in and that room 23 had the same strong smell. I decided I would ring one more time and the phone answered. I explained about the smell and they said they would come in the next ten minutes. By the time I went back to the unit hubby had a headache and not feeling well. Still no one arrived, so we decided to go and stay somewhere else. When we arrived at the next place they ran and I said we couldn’t stay because of the smell, they agreed and said the chemicals were strong- to be honest there is nothing they could do to fix it. When you read the other reviews there is mention of strong smells. They said they air each room out 2 days before guests arrive. I ask them to refund our money but they said no because I had to give more notice. THIS ROOM IS NOT FIT FOR ITS PURPOSE. They told me I was blackmailing then we I ask for my money back and threatened with bad reviews if I didn’t get a refund. Some motel managers obviously don’t know New Zealand law - fair trading act and consumer guarantees act. I encourage them to get fimiliar with the law. they did offer me a free night - why would I want to stay there when it made me feel sick. NOT HAPPY - paid for a room that was a disgrace. …
A clean quiet and comfortable motel room at an excellent price. Located a little distant from the centre of the village but with a fabulous view towards the mountains and glacier. We would stay there again without hesitation.