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Chateau Tongariro Hotel

Traveller (1012)
Room & Suite (216)
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Overview
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State Highway 48, Whakapapa, Tongariro National Park 3951 New Zealand See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,053)
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1,816 results
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All reviews high tea old world charm chateau tongariro ruapehu room new wing main restaurant grand old lady plunge pool scones piano player pihanga cafe afternoon tea new zealand dining room national park celebration package golf course
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1 - 5 of 1,816 reviews
Reviewed 3 days ago via mobile

Take no notice of the negative feedback about this hotel it is fabulous it’s old and beautiful. From the minute you see it from the road it captivates you. It was like stepping back in time to days gone by and to renovate would rush...More

Date of stay: January 2019
Thank 186400Caroline
Response from AlexChateauTongariro, Rooms Division Manager at Chateau Tongariro HotelResponded yesterday

Dear 186400Caroline, Thank you for your wonderful review of Chateau Tongariro and mentioning our staff. Hopefully we will see you again soon. Kind regards, Alex Hampshire Rooms Division Manager Email: rdm@chateau.co.nz

Hotel's Favourite
Reviewed 24 August 2018

We were booked under a 'Celebration' package by my partner (now fiancé). We had a wonderful stay and were very impressed with the food in the Ruapehu room for the two dinners we enjoyed there. We really could not fault the meals; just superb! The...More

Date of stay: August 2018
Thank Therese K
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 25 August 2018

Dear Therese K, First of all we would like to congratulate you on your recent engagement and we wish you all the best. Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of...More

Reviewed 6 days ago

Tired property on both the inside and outside - looks like they are raking in the profits and deciding to not spend it on the property up-keep. Afternoon Tea was not too bad with a good selection of sandwiches and sweets. Staff needs training as...More

Date of stay: January 2019
Thank Quest669726
Response from AlexChateauTongariro, Rooms Division Manager at Chateau Tongariro HotelResponded yesterday

Dear Quest669726, Thank you for taking the time to review the hotel. I am glad to see you enjoyed our High Tea. Staff training is an important part of our operation. I am sorry we fell short in this case. Hopefully we can welcome you...More

Reviewed 6 days ago

The Chateau is an absolutely stunning building, in an incredible location. Driving up to it was quite an experience, seeing it's grand facade come into view agains the backdrop of snow-capped mountains. We were excited! And so imagine our disappointment when we entered the property...More

Date of stay: December 2018
Thank jonbills
Reviewed 1 week ago

The sight of the Chateau at the bottom of Mount Ruapehu is still such an awesome sight after many years of travelling up and down the North Island. A welcome respite when travelling with great staff, welcoming lounges and delicious food. A relaxing swim in...More

Date of stay: January 2019
1  Thank Katrina D
Response from AlexChateauTongariro, Rooms Division Manager at Chateau Tongariro HotelResponded 1 week ago

Dear Katrina D, Thank you for your wonderful review of the hotel. We are glad your enjoyed your stay and felt welcome with us. Hope to see you again soon. Kind regards, Alex Hampshire Rooms Division Manager Email: rdm@chateau.co.nz

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About
Description
Everything we do at the Chateau Tongariro Hotel we believe in providing you with a timeless elegance. We believe that preserving tradition and history is most important and as the hotel is located within a dual More World Heritage National Park, conservation and culture are also at the forefront of your experience. Tongariro National Park provides a stunning natural playground bursting with diverse landscapes for visitors to the Chateau Tongariro to discover. Chateau Tongariro provides accommodation, restaurants, bars and conference facilities and is an all-seasons, utterly timeless experience not to be missed. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Pool
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Beachfront
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
106
Price range
US$128 - US$180 (Based on Average Rates for a Standard Room)
Formerly known as
Bayview Chateau Tongariro
Also Known As
Bayview Chateau Tongariro Hotel Tongariro National Park
,
Bayview Chateau Tongariro National Park
Location
New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
106
Price range
US$128 - US$180 (Based on Average Rates for a Standard Room)
Formerly known as
Bayview Chateau Tongariro
Also Known As
Bayview Chateau Tongariro Hotel Tongariro National Park
,
Bayview Chateau Tongariro National Park
Location
New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Photos
Traveller (1,012)
Room & Suite (216)
Dining (99)
Pool & Beach (7)
Business Centre & Event Rooms (9)
Family and Play Areas (8)
Nearby
Nearby HotelsSee all 2 nearby hotels
Skotel Alpine Resort
508 reviews
.33 km away
The Park Hotel
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12.31 km away
Adventure Lodge & Motel
621 reviews
12.47 km away
Powderhorn Chateau Mount Ruapehu
360 reviews
24.98 km away
Nearby RestaurantsSee all 5 nearby restaurants
Ruapehu Restaurant
267 reviews
.02 km away
Ruapehu Lounge Bar
112 reviews
.02 km away
Pihanga Cafe & T Bar
213 reviews
.05 km away
Tussock
119 reviews
.24 km away
Nearby AttractionsSee all 7 nearby attractions
Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)
396 reviews
.19 km away
Tama Lakes
59 reviews
.20 km away
Silica Rapids Track
43 reviews
.52 km away
Taranaki Falls
137 reviews
.20 km away
Questions & Answers
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NewZealandJohn
9 November 2018|
Answer
Response from deendayals2017 | Reviewed this property |
Yes, there is a free public transport from the base to the ski base. This operates on a regular schedule and is a complimentary service collecting people fro various car parks on the way and takes them to the base where the... More
1
Vote
telzangel
30 November 2016|
AnswerShow all 4 answers
Response from Guido P | Reviewed this property |
Yes it does
0
Votes
Room Tips
"be prepared for a long wait to get served"
Quest669726
6 days ago
Read review
"Don’t book the Heritage Wing in summer or request not to be on the top floor. It is stuffy and hot in the..."
728kerrys
1 week ago
Read review
"Overpriced hotel, not a 4* experience, poor amenities, need refurbishment"
vladimirv_11
2 weeks ago
Read review
"I would choose somewhere else"
Turnerat
3 weeks ago
Read review
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